“ We recently transitioned from another provider after getting lied to when setting up a contract and then refusing to cancel that contract. Power Express took over and has been a pleasure to deal with. ”
“ So far, its been a pleasure to have Power Express as my providers ”
“ Just got our first bill from Power Express and couldn't believe the price. We live in our house for 30 years and never received bill so low. We are very happy with our electric company choice for the next 12 months. ”
“ No complaints so far. ”
“ 1 month. So far so good ”
“ Their website is so easy. Payment is easy. Live person on the phone! Change of address is easy. Easy easy easy. ”
“ I just received my first months bill after being with txu for 10 years, and no joke my bill went from 260 a month to 98!!! We couldn't be more happy ”
“ Signing up was easy, pricing saved us money and customer service was very friendly when I had a question. ”
“ Excelente servicio ”
“ Exceptional service...plans are competitive. Only downfall is no mobile app ”
“ no problems at all ”
“ I recently switched to Power Express, now on the second month since changing. The order to change, signup, etc... was easy to do. I am happy with the price and plan, so far, so good! ”
“ The plan we signed up for has saved us a minimum of $50 a month. ”
“ Easygoing. Cost effective ”
“ Your website and online payment site is easy to navigate. ”
“ Switched recently and process was painless and customer service is great! ”
“ I have had no problems with service. ”
“ Ive had this company for about a month now and so far Im enjoying the light. There have been no outages during storms and the price is great. ”
“ Excellent experience so far. I am loving the service and cost savings. ”
“ Great company ”
“ So far so good ”
“ all good! ”
“ Every experience has been handled with utmost courtesy and professionalism. I would highly recommend Power Express. ”
“ sounds a little open ended however I have no complaints or concerns. The few times I've had to make contact were met with promptness and courteous people ”
“ I have two different homes whose service is provided by Power Express. Their people service is great. I do have recurring problems with their web site; it never lets me sign-in, but the "quick pay my bill" button always works despite my having been unable to log-on. I don't get that, either I'm me or I'm not... ”
“ I had the pleasure of speaking with Asia while setting up a new account. She was very pleasant and helpful, proving an excellent first impression with the company. ”
“ We switched through energy ogre and are happy to have a cheaper bill! Would recommend yall for sure! ”
“ Switching from old electric company to Power Express. There were so many questions I had and Asia from Power Express was more than willing to help. She did so with a sense of humor, confidence and above all patience Her knowledge was infectious and refreshing! ”
“ It was great ”
“ I have only had Power express for a couple of months but we are happy with the service, the plan and the price. It's so nice to have a choice. ”
“ No hold time.. It freaked me out how fast they picked up the call. Here I was waiting for the elevator music but nope. A great well spoken agent that answered all my questions! ”
“ Im hoping the price is what it says it will be. After chatting with Crista yesterday she assured me that their monthly estimate quotes on their page are very accurate which prompted me to switch to Power Express. I really hope it is because I am tired of paying $400 a month with CPL. ”
“ Every time I call power express each rep is professional, courteous and resolves my issue. No passing the buck. ”
My husband and I have been using Truecost.com for years. We regularly shop our rates to make sure we are saving the most money on our electricity. I would say that by far Power-Express has been the easiest supplier we have chosen yet! We will not have power turned on at our new home until next week however, we anticipate that it will be as seamless of a process as signing up has.
“ My start up service was quick and easy all white receiving excellent customer service! I highly recommend Power Express to those who need electricity! ”
“ Switched for better rate ”
“ Great prices, easy transfer! ”
“ They lived up to there promises. $80 off my bill . This is great saveings. ”
“ I have really appreciated the customer service at Power Express and the help that they provide. They are courteous and friendly. I find them willing to meet prices if you find a better rate but usually they are lower. ”
“ We have been with Power Express for 2 months and thus far our electric bill is 1/2 of our bill with another company for the same time period last year. Easy to make the switch and electronic payment is awesome. ”
“ I went on power to choose to pick a new plan and found power express. Right away I was contacted by somebody asking how they could help. In a few short minutes someone helped me choose the right plan for my family and I enrolled without any issues! ”
“ Definitely pleased with switching to this electric power provider. The actual switch was seamless, my electric bill is about half what I have been paying over the last three months, and I find that paying online is quite convenient. ”
“ LIT AF ”
“ I love Power Express because it is hassle-free and saves me money. The service and value could not be better. ”
“ I have had Power Express at my new address for a few months now and everything seems fine. I am enjoying a lower bill and the website is very user friendly. It is easy to access my account and pay my bill. ”
I am very pleased with the instantaneous responses we get to any question.
Great job keep on keeping on ”
“ My neighbor referred me to your company after we compared our bills. Your company is going to save me so much money each month and that is amazing. But your customer service is beyond awesome. I was in customer service for almost 35 years and I thought it just didn't exist any more. Asia was so professional and helpful and explained everything in great detail. I could not be happier to be doing business with you. PLEASE don't change a thing! ”
“ I must admit I was a bit nervous signing with PE as I've never heard of them. Because their customer service was so helping in identifying the best plan for my usage and the price was so great, I couldn't pass it up. So far, so good ”
“ Easy to enroll in the new plan. The chat feature allowed all my questions to be answered in real time. ”
“ Everyone I communicated with was very helpful. This is even more impressive since Power-Express is in Houston where they are still dealing with the flooding from Hurricane Harvey. ”
“ Called to set up auto pay. Got right through. Very helpful rep. ”
“ So far so good! Its very inexpensive and I mean its not like you need bells and whistles when getting electricity. This is a very inexpensive provide that I recommend to all! ”
“ I will recomended ”
“ Power Express is one of the best companies that I have ever dealt with. They have given me awesome rates and their customer service is SUPERIOR!!! ”
“ Affordable, great customer service ”
“ As a new customer I am satisfied with my rates and sign-on experience. Thanks!! ”
I did a lot of research before deciding on Power Express. They truly are the nexus of affordability, sustainability, and customer service!
Customer service was the deal breaker for me because in the event that you have questions or problems (always a likely scenario), you want to actually SPEAK to a competent and friendly person who WANTS to help you. Power Express has this on LOCK!
When I made my first call, Jason talked me through the entire process, everything from setup to billing to pricing over the 1000kWh mark. I asked about a few usage scenarios and was pleased to learn that the estimates were extremely affordable. When I got my first bill through the online portal/email system, I was thrilled to see that my bill was about $30 LESS than what I was expecting!
PowerExpress has reduced my cost of living dramatically and demonstrated traditional Southern hospitality in the process! ”
“ Went online the power to choose. Had great prices. Called power express. The Representative was very knowledgeable, Great customer service. Was so far really accurate. ”
“ Very helpful and good prices. ”
I called to discuss rates and promos and then signed up online (...while the rep waited patiently with me on the phone).
I received an email confirmation immediately and service was switched automatically, INSTANTLY! SAME DAY!
I can now easily access and update my account online the next day. WOW. PAIN-FREE. HASSLE-FREE SETUP AND IMMEDIATE SERVICE SWITCH.
Power Express knocked it out the park, and their new customer promo was the most competitive rate to boot!
Easiest. Signup. Ever. ”
“ The agent was very friendly. Happy I chose them. ”