We currently recommend electricity plans from Iberdrola Texas, Pulse Power, Champion Energy Services and Entrust Energy

Crappest company ever!!!!!!

(1 / 5)

  a man who lived here before me put the service in his name he was a family friend he added me to his account saying that I was his daughter I never agreed to it and he is not my dad I explained this to pronto power numerous times and they said that they wouldn't do anything unless he either shut the account down or I paid the switch hold I paid the switch hold more than 12 times they still not will not remove it I've paid almost $5,000 de pronto power to get the switch hold removed and they do not do their job Aaron keeps making excuses and they never let me talk to Philip the customer service people are rude and I'm constantly having to call in to try to get my power turned back on and pay a fee to get my power back on after asking them to remove the switch hold and asked to switch my company

Firelynn jinx from Mabank
January 4th, 2020

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Worst prepaid service

(1.2 / 5)

  Worst experience when I enrolled in service at my house they have hidden monthly fees and ugly CS Agents and the manager Phillip is never available or supervisor Aaron always out they added a SH on my acct and never removed it after I paid the $20 they didnt want to let me switch WORST EVER

Worst service company from Houston
January 31st, 2018

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions