The best review categories for Simple Power are , rated at 0.0 out of 5, and , rated at 0.0 of 5.
  —
BAD BAD BAD
 No one should sign up for Simple Power-They simplely have a bad billing and accounting. They are using deceptive business tactics and bad customer se... 

More

BAD BAD BAD

 No one should sign up for Simple Power-They simplely have a bad billing and accounting.
They are using deceptive business tactics and bad customer service.
They claim they will fix the billing problems but after talking to more than 5 people and each time they say they will correct it is still not corrected 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
More Simple Power Reviews

Close
  —
been a good deal for me
 absolutly no probs signing up or monthly payment plan. my plan runs out in april and im price shopping. i let them know i really like my experience wi... 

More

been a good deal for me

 absolutly no probs signing up or monthly payment plan. my plan runs out in april and im price shopping. i let them know i really like my experience with them but may be moving to a lower rate. they immediatly emailed back and offered a lower rate wanting to keep my business. 26 years with tu elec and they wouldnt budge on their substanially higher rate. kudos to simple power for trying to keep their customers even if theyve only been with them for 1 year. 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
More Simple Power Reviews

Close
  —
Increment from introductory lower rate
 I moved in Texas a year ago. Simple power quote a very nice rate for the first time. after a year now, the rate is increased from ~10c/kwH to ~12C/... 

More

Increment from introductory lower rate

 I moved in Texas a year ago.
Simple power quote a very nice rate for the first time.
after a year now, the rate is increased from ~10c/kwH to ~12C/Kwh because I use less than average 500kw per month.
They only offer first introductory rate for new customer... 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
More Simple Power Reviews

Close

Customer Review Summary

5 Star Reviews
 
9%
4 Star Reviews
 
18%
3 Star Reviews
 
36%
2 Star Reviews
 
9%
1 Star Reviews
 
27%
You might consider:

Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leadin...

Read More


Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.

In 2012 Constellation was purchased by Exelon, which has business activities in 47 different states. Exelon is the largest competitive power generator in the United States and is the second largest electricity and natural gas supplier in America.


Read Constellation Reviews

View Constellation Plans
Close
  —
Beware
 This company will sign you up at a good rate, but when your service plan expires it will increase your cost by more than fifty percent. In my case it... 

More

Beware

 This company will sign you up at a good rate, but when your service plan expires it will increase your cost by more than fifty percent. In my case it did so without any notice. This is a company to be avoided. 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
More Simple Power Reviews

Close

Champ Saver-12


10.9¢
per kWh @ 1,000 kWh
12
month term
more info

Champ Saver-12




  • 6 time winner - J.D. Power Award
  • Simple, straightforward pricing
  • No Base Charge or Bill Credit gimmicks

  • More Plans for Champion Energy Services

    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    Rate @ 2,000 kWh :  10.66¢
    Rate @ 1,000 kWh :  10.94¢
    Rate @ 500 kWh :  11.48¢




      —
    Simple Power Variable Plan

     I chose Simple Power's variable plan in March 2010 based solely on price. They switched me off-cycle and did not pass the fee on to me. I missed my ... 

    More

    Simple Power Variable Plan

     I chose Simple Power's variable plan in March 2010 based solely on price. They switched me off-cycle and did not pass the fee on to me. I missed my second bill from them, and emailed them receiving no response. I had to call them in order to get a bill generated for the month of April. Having been a previous employee of my TDU, I contacted a friend at TNMP to find out that my meter had been estimated for the month. I finally received my bill from Simple Power and have received my May and June bills without issues. I do say I am surprised that they did not have an exception process in place to "catch" my account not billing in April due to the estimate. If they do, my account fell through the cracks. Before receiving the estimated bill, I read my meter and calculated an amount based on that consumption and mailed that payment to them so my May bill wasn't going to be an inflated catch up bill. Other than that issue, great company, good prices, easy to read bills....simple. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :

    More Simple Power Reviews

    Close
    This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Simple Power

    Our analysis of Simple Power

    Simple Power was a retail electricity provider that operated in Texas selling residential and commercial electricity to consumers. They were purchased in 2011 by Cirro Energy, a subsidiary of Dominion Power.

    Dominion is one of the nation's largest producers and transporters of energy. Dominion is also the regulated utility provider in Virginia and North Carolina.

      —
    Promotions are misleading
     referral program does not work if you refer yourself and move from one apt to other. Don't refer yourself if you move from one apt to other. And Simpl... 

    More

    Promotions are misleading

     referral program does not work if you refer yourself and move from one apt to other. Don't refer yourself if you move from one apt to other. And Simplepower just gives $25 bucks. There are other better companies out there. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Simple Power Reviews

    Close

    Entrust 12


    9.9¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Entrust 12




  • Low Energy Rates
  • No Base Minimum Usage Charge
  • No Big Rate Jumps
  • No Hidden Fees

  • More Plans for Entrust Energy

    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    Rate @ 2,000 kWh :  9.40¢
    Rate @ 1,000 kWh :  9.90¢
    Rate @ 500 kWh :  11.00¢




    Texas Electricity Ratings

    score for Simple Power:


    ( 1 / 5 )
    See how ratings work
    All Providers Ranked From High To Low
      —
    Simple Power is terrible
     I used simple power for both my business and my residence. My experience with them was terrible, they were non-responsive to complaints. All in all ... 

    More

    Simple Power is terrible

     I used simple power for both my business and my residence. My experience with them was terrible, they were non-responsive to complaints. All in all a very disappointing experience. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Simple Power Reviews

    Close
      —
    Sorry to see you go
     I am displeased at the departure of Simple Power, however it happened, from the marketplace. It appears it's now been absorbed by Cirro Energy a... 

    More

    Sorry to see you go

     I am displeased at the departure of Simple
    Power, however it
    happened, from the marketplace. It appears it's
    now been absorbed by Cirro Energy and after
    speaking to their customer service and
    comparing plans, it's not in the best interest
    of Simple Power customers to accept this
    default switch. It will pay for you to do a
    little research for a better provider, although
    no company out there in the Oncor service area
    could touch Simple Power for the value they
    offered of "simplicity". 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Simple Power Reviews

    Close

    Looking for that perfect balance?

    Find the Best Electric Company
      —
    Good for 1 contract term!
     I've been a customer with Simple Power for the past 11 months and I haven't really had any issues. Best part is that their billing is extremely simple... 

    More

    Good for 1 contract term!

     I've been a customer with Simple Power for the past 11 months and I haven't really had any issues. Best part is that their billing is extremely simple and easy to understand. My contract ends in about 3 weeks and they want to raise the rate by over 25% even though I have always paid my bills within a week from the billing date and I've even referred a few people who signed up with Simple Power. I called and requested they reconsider the price hike and they wouldn't budge. I asked the agent on the phone if they even cared that I may switch and the agent was rude enough to say "your contract is up in a few weeks it is up to you to pick a different provider if you want to" and that is exactly what I will be doing by the end of the month. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Simple Power Reviews

    Close
      —
    Good experience, great fixed rate plan rates
     I've had Simple Power for two years now and have had a great experience with them--both the prices and the customer service. The website could use a l... 

    More

    Good experience, great fixed rate plan rates

     I've had Simple Power for two years now and have had a great experience with them--both the prices and the customer service. The website could use a little more work, which is why I gave them the 3 stars, but their customer service on the phone is good. Much better than previous provider experiences. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Simple Power Reviews

    Close
      —
    Simply works!
     Good service. Good rates. easy payment options. website is not that great but it works. 

    More

    Simply works!

     Good service. Good rates. easy payment options. website is not that great but it works. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Simple Power Reviews

    Close

    Find Electricity Plans in Texas:


      —
    would not recommend
     They did a great job when I was signing up, but once I was a customer, they have been rude, even to the point of hanging up on me. They ask for you... 

    More

    would not recommend

     They did a great job when I was signing up, but once I was a customer, they have been rude, even to the point of hanging up on me.

    They ask for your email and phone number, but don't use it to notify you about your account. Instead, they use the postal service, which is much slower.

    They have refused when I have asked to speak to a supervisor.

    Very poor customer service! Good thing I only signed up for 6 months. You can be sure I will be switching as soon as the contract is up. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Simple Power Reviews

    Close

    9 Month Usage Bill Credit


    8.4¢
    per kWh @ 1,000 kWh
    9
    month term
    more info

    9 Month Usage Bill Credit




  • No Minimum Usage Charge!
  • Bill Credits at 1k and 2k usage!

  • More Plans for Constellation

    Plan Info
    Term Length :  9 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $50
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    Rate @ 2,000 kWh :  9.20¢
    Rate @ 1,000 kWh :  8.40¢
    Rate @ 500 kWh :  12.50¢




      —
    THE NAME SAYS IT ALL

     FIXED RATE OF 11.3 PER KWH FOR 12 MOS. NO ADDITIONAL CHARGES OF ANY KIND. BEST I'VE SEEN 

    More

    THE NAME SAYS IT ALL

     FIXED RATE OF 11.3 PER KWH FOR 12 MOS. NO ADDITIONAL CHARGES OF ANY KIND. BEST I'VE SEEN 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :

    More Simple Power Reviews

    Close

    Live Brighter 12


    12.0¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Live Brighter 12




  • Get rewards with Plenti
  • Receive personalized energy insights in your Online Account Manager
  • Enjoy convenience with Paperless Billing and Auto Pay

  • More Plans for Direct Energy

    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $135
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    Rate @ 2,000 kWh :  11.50¢
    Rate @ 1,000 kWh :  12.00¢
    Rate @ 500 kWh :  13.10¢





    Gexa Saver Supreme 24


    8.8¢
    per kWh @ 1,000 kWh
    24
    month term
    more info

    Gexa Saver Supreme 24




  • Good for medium-sized homes
  • Rate Includes $75 in bill credits
  • Dont worry about your price for 2 years
  • NEW ENROLLMENTS ONLY!

  • More Plans for Gexa Energy

    Plan Info
    Term Length :  24 months
    Plan Type :  Tiered Rate
    Early Termination Fee :  $295
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing
    Rate @ 2,000 kWh :  12.30¢
    Rate @ 1,000 kWh :  8.80¢
    Rate @ 500 kWh :  16.80¢




    Updated: 08-17-2018
    Example Bill
    loading...