“ I have been with SWP&L for years and they offer the best rates. I have never had a problem with them and I recommend them all the time. ”
“ I've been using Southwest Power & Light for several years and they are very good. I'm an electrical substation designers and their electricity is as good as anyone else. ”
“ I don't usually have the time to write reviews. Signed up with SW P & L 2 years ago online because of a very attractive rate. I was on autopay. Every month a got a statement showing how much my account was charged. I never had a problem or needed to call for anything. I enjoyed the low rates. As far as I'm concerned it was a no brainer. No problems at all! ”
“ Reading all the bad reviews is surprising! I signed up with SWPL 8 years ago and the highest my bill has EVER been for my 2 bedroom home is $180! And that is only during the summer months in HOUSTON TEXAS! Average bill is well under $100 otherwise. I am pleased with the service and any time anyone shows up trying to get me to switch, I'm told they have never heard of SWPL and then I send them on their way. The only downfall I can list is the high deposit ($390) but once you pay your bill on time for 12 consecutive months w/out a late/disconnect notice generated, they refund half of the deposit back to you! I recommend SWPL to everyone who asks me about power company options. (= ”
“ Unsure why people are having problems. Sign up for a term (you know there's a cancelation charge) and pay on time. I have used SWPL for almost 3 years and never had an issue. Saved $ hundreds (if not thousands) in that time v's TXU. Always check each year to compare there rates prior to renewing and they're great. ”
“ I have had Southwest Power & Light for one year and they were great. Paying my bill online was quick and efficient. If I had to call it in, they were friendly and you were able to speak to a live person fairly quickly. I would recommend. My bill was quite a bit lower than it had been in a while. ”
Had a question about the rate on my first bill. I had a fantastic CSR, named Samantha, that explained my rate and even adjusted my bill favorably.
She had a great "can do" attitude.
So far, so good with SouthernPL. Hopefully my next 11 months with them will exceed expectations. ”