The best review categories for Texas Power are , rated at 0.0 out of 5, and , rated at 0.0 of 5.
  — TC
Sad to leave, but I can't afford anymore
 I have to leave. My rate plan went up a lot. From 7.6 cents to 14.9 cents/Khw.. I was not happy. A week after my rate change agreement and two days be... 

More

Sad to leave, but I can't afford anymore

 I have to leave. My rate plan went up a lot. From 7.6 cents to 14.9 cents/Khw.. I was not happy. A week after my rate change agreement and two days before it went into effect the rate plan dropped again. I asked if I could change my rate plan, to what is what before and I was told "No, rate plans change everyday. You got it on a day that was higher. Sorry." I was not happy. So, I have to leave. 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
More Texas Power Reviews

Close
  — TEXAN
Why was my account sold?
 ACCOUNT SOLD TO COMPANY IN HOUSTON, YET MONEY GOES TO DALLAS, HOWEVER CUSTOMERS SERVICE TAKES YOUR CALLS IN .....>>>> MEXICO !! WHY 

More

Why was my account sold?

 ACCOUNT SOLD TO COMPANY IN HOUSTON, YET MONEY GOES TO DALLAS, HOWEVER CUSTOMERS SERVICE TAKES YOUR CALLS IN .....>>>> MEXICO !!

WHY 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
More Texas Power Reviews

Close
  — Kim
Never a problem
 We have had Texas Power for 2 years and have never had any problems. They offered us the lowest rate 2 years ago and met that rate again when it came... 

More

Never a problem

 We have had Texas Power for 2 years and have never had any problems. They offered us the lowest rate 2 years ago and met that rate again when it came time to renew. 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
More Texas Power Reviews

Close

Customer Review Summary

5 Star Reviews
 
14%
4 Star Reviews
 
38%
3 Star Reviews
 
5%
2 Star Reviews
 
14%
1 Star Reviews
 
29%
You might consider:

Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leadin...

Read More


Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.

In 2012 Constellation was purchased by Exelon, which has business activities in 47 different states. Exelon is the largest competitive power generator in the United States and is the second largest electricity and natural gas supplier in America.


Read Constellation Reviews

View Constellation Plans
Close
  — Steve
Be Wary When the Contract Ends
 my contract with Texas Power ended and I foolish believed that the rate would revert to the lower month-to-month rate that I had seen when I had resea... 

More

Be Wary When the Contract Ends

 my contract with Texas Power ended and I foolish believed that the rate would revert to the lower month-to-month rate that I had seen when I had researched rates. The month-to-month rates were universally cheaper with all of the electricity providers. BUT, when your contract runs out apparently Texas Power, L.P.'s policy is to gouge you hard until you wake up to the fact that they have DOUBLED your rate; mine went from .07 per Kwh to .14 per Kwh. I now have in my possession the highest electrical bill I have ever had. 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
More Texas Power Reviews

Close

18 Month Usage Bill Credit


9.1¢
per kWh @ 1,000 kWh
18
month term
more info

18 Month Usage Bill Credit




  • Great bill credit!
  • Low Rate Through the Summer!

  • More Plans for Constellation

    Plan Info
    Term Length :  18 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $75
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Price-Loyal Customer
    Ease of access & payment! Competitive for a long time!

     I have had Texas Power for 5 years. Due to my ability to keep track of contract expirations & negotiaion, I have been able to renew my rate at a c... 

    More

    Ease of access & payment! Competitive for a long time!

     I have had Texas Power for 5 years. Due to my ability to keep track of contract expirations & negotiaion, I have been able to renew my rate at a competitive level everytime! The customer service is good, and billing is easy! Btw, no price hikes here! 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :

    More Texas Power Reviews

    Close
    This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Texas Power

    Our analysis of Texas Power

    Texas Power is a Texas-based retail electricity company founded in 2003. They service both residential and commercial customers in the deregulated areas of Texas.
      — Tom
    BEWARE! No longer competitive
     I have used Texas Power since it was originally started and have been reasonably satisfied. For a long time they were very competitive while not alway... 

    More

    BEWARE! No longer competitive

     I have used Texas Power since it was originally started and have been reasonably satisfied. For a long time they were very competitive while not always being the lowest cost provider but at least very close to the lowest. I have just now looked at their rates on Power to Choose and find they are no longer competitive. They are 28% higher than the service I am switching to and, if you can believe it, they are even more expensive than Texas Electric Utilities.
    I do not know what has happened to the competitiveness of Texas Power but whatever, they will be doing it without me. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close

    Entrust 6


    10.5¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    Entrust 6




  • Straightforward Billing
  • Great rates for any sized home

  • More Plans for Entrust Energy

    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




    Texas Electricity Ratings

    score for Texas Power:


    ( 2.3 / 5 )
    See how ratings work
    All Providers Ranked From High To Low
      — Rene Moscot
    So rude
     I have never experienced such rude treatment over the phone before for just asking a question. We are cancelling today. 

    More

    So rude

     I have never experienced such rude treatment over the phone before for just asking a question. We are cancelling today. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close
      — K. Woods
    Rip off something is shady
     I am on the prepaid plan and i tested it just to see. How they take the money. So Im using the service in my vacation home, about 6 dollars a day acco... 

    More

    Rip off something is shady

     I am on the prepaid plan and i tested it just to see. How they take the money. So Im using the service in my vacation home, about 6 dollars a day according to the overview they provided so if i have 25$ in my account how is it the next day i have know days remaining?? This has been happening for sometime now the wait to talk to customer service is 93 min 200 people in front of me Im willing to bet its because they see the same thing i see... Im contacting DOE to lunch an investigation i know for a fact something is shady. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close

    Looking for that perfect balance?

    Find the Best Electric Company
      — Chris
    Happy for 3 Years
     I have been a customer of Texas Power for 3 years. I always lock in a contract for at least 1 year. I have been extremely happy with them. I highly re... 

    More

    Happy for 3 Years

     I have been a customer of Texas Power for 3 years. I always lock in a contract for at least 1 year. I have been extremely happy with them. I highly recommend them. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close
      — MW
    Texpo Energy has high quality of a service and sasfe electricity to applied to the costumers
     this company has highly recommend for any of the people who needs electricity has good deal with high rate of electricity and has a good ccostumer ser... 

    More

    Texpo Energy has high quality of a service and sasfe electricity to applied to the costumers

     this company has highly recommend for any of the people who needs electricity has good deal with high rate of electricity and has a good ccostumer service center. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close
      — LJ Jones
    Meter Fee
     No real complaints on customer servicemy main problem comes in the $14 fee I am charged for using less electricity. I have a small duplex and try ver... 

    More

    Meter Fee

     No real complaints on customer servicemy main problem comes in the $14 fee I am charged for using less electricity. I have a small duplex and try very hard to keep my ele bill low. Then I get penalized for this with a $14 fee? I will be switching as soon as my contract is up. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close

    Find Electricity Plans in Texas:


      — William P. Hill
    overall company view
     shopping for another company now!!! 

    More

    overall company view

     shopping for another company now!!! 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close

    Smart Power 12


    10.4¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Smart Power 12




  • Great 12 month rate
  • Price Protection through next summer
  • Excellent choice for any sized home

  • More Plans for American Light & Power

    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $125
    Monthly Recurring Charge :  $5.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — D.B.
    Good customer service, hassle free

     I hate to leave Texas Power, but their rates aren't as competative as they used to be. I do not have any complaints. I sold a home and moved into an... 

    More

    Good customer service, hassle free

     I hate to leave Texas Power, but their rates aren't as competative as they used to be. I do not have any complaints. I sold a home and moved into an apartment for 3 months while my new home was being completed, I then moved into the new home, taking Texas Power with me on each move. I did not have any issues and the customer service made suggestions to save me on the move. There were never any fees attached. I always paid my bill on line, but they also sent me one in the mail in case I chose to send them the payment USPS. I hate to leave, but they wouldn't budge on their rates. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :

    More Texas Power Reviews

    Close
      — Marc
    Been good so far for a year
     my only complaint is that you can't setup autobill pay online. Though, it has only been a year and I just got my 1 month notice that it is time to re... 

    More

    Been good so far for a year

     my only complaint is that you can't setup autobill pay online. Though, it has only been a year and I just got my 1 month notice that it is time to renew.

    Also they have a Veterans thing, though no discounts, only no deposit with autobill pay... wooopppyyy... 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close
      — Tiffany
    good service, but rate got higher over time
     i switched to texas power around 2009 and saved a lot of money from what i was paying with Gexa. But over the past few years, I've noticed that t... 

    More

    good service, but rate got higher over time

     i switched to texas power around 2009 and saved a lot of money from
    what i was paying with Gexa. But over the past few years, I've noticed that
    they aren't even close to the lowest rate available. when i initially signed
    up, they were the lowest. i'll probably switch to a lower rate company
    when my contact is up 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close
      — Robert
    What customer service?
     All I wanted to do was change our address from a PO box to our actual address. First there is no place on the bill to do this, so I looked online at t... 

    More

    What customer service?

     All I wanted to do was change our address from a PO box to our actual address. First there is no place on the bill to do this, so I looked online at the web site and I could not find it there either. So, I called. I was told there were only 7 people in line, waited on hold for 15 minutes while their recording keep telling me how they were the best in customer service, and finally hung up. Unless they have only one person answering phones, how could it take over 15 minutes to answer 7 calls? And why don't they allow me to change the address? I give up. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close

    LifeEnergy 6


    9.3¢
    per kWh @ 1,000 kWh
    6
    month term
    more info

    LifeEnergy 6




  • Great short term rate!
  • Low Price
  • Great for any home size

  • More Plans for LifeEnergy

    Plan Info
    Term Length :  6 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $149
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — K Fancher
    Best service yet.

     All communication was friendly and courteous, easily understood. When you call Customer Service, you talk to a real English-speaking person. Smo... 

    More

    Best service yet.

     All communication was friendly and courteous, easily understood. When
    you call Customer Service, you talk to a real English-speaking person.

    Smooth service and no unexpected charges.

    Would definitely recommend!!!! 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :

    More Texas Power Reviews

    Close
      — Anonymous
    good experience, no problems
     Great experience, good customer service, work with me with all my questions. I am renewing now for 6 months. I am planning on having my son with this ... 

    More

    good experience, no problems

     Great experience, good customer service, work with me with all my questions. I am renewing now for 6 months. I am planning on having my son with this plan. Thanks for good prices and customer service.  

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close
      — Facundo
    Great
     They are currently offering 9.2 in the Oncor area for 12m and my bill is literally simple I used 1948 kwh in June at 9.8 cents and my total bill inclu... 

    More

    Great

     They are currently offering 9.2 in the Oncor area for 12m and my bill is literally simple I used 1948 kwh in June at 9.8 cents and my total bill including taxes was 198.94. They did not charge any addtl fees like base charge or meter charge. Great Price and Great service 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close
      — Debbie Kohls
    Texas Power Satisfied User
     Reasonable rates, very good billing format, customer service excellent, actually spoke with someone in person and in Texas! 

    More

    Texas Power Satisfied User

     Reasonable rates, very good billing format, customer service excellent, actually spoke with someone in person and in Texas! 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close

    Smart Value 12 Online


    9.4¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Smart Value 12 Online




    Use between 1000 and 2000 kWh and receive a $30 bill credit!

    More Plans for Cirro Energy

    Plan Info
    Term Length :  12 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $200
    Monthly Recurring Charge :  $7.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




      — Unhappy Camper
    Avoid the Poor Service and High Rates

     I first had to fight tooth-and-nail to get Texas Power to stop charging me city sales and state transit taxes as I reside outside of the city limits a... 

    More

    Avoid the Poor Service and High Rates

     I first had to fight tooth-and-nail to get Texas Power to stop charging me city sales and state transit taxes as I reside outside of the city limits and residential gas and electricity are specifically exempted by statute from any transit taxes. Then, a few months after that debacle was straightened out, Texas Power sends me notification that the Market Rate Plan that I am in is being discontinued and that I will be moved to a variable-rate plan that is currently at 15.8 cents/KWH---I don't think so! DO yourself a favor and look elsewhere for your residential electricity needs. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :

    More Texas Power Reviews

    Close

    Break away from contracts
    and credit checks.

    Find Prepaid Electric Plans
      — Paul Williams
    I like this company
     i have been with the company a while now and I have not had any issues. I like the people I have spoke with and dealt with so far. 

    More

    I like this company

     i have been with the company a while now and I have not had any issues. I like the people I have spoke with and dealt with so far. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close
      — Tia
    Treated us so badly after Hurricane Ike
     Told us they would give us time to recover after Ike, then sent a guy out on a Thurs. to disconnect w/out sending us a notice. Got the notice the foll... 

    More

    Treated us so badly after Hurricane Ike

     Told us they would give us time to recover after Ike, then sent a guy out on a Thurs. to disconnect w/out sending us a notice. Got the notice the following week it said disconnect was set for the week after that, thus had they disconnected us when the guy came out we would've taken them to court. Lady was totally rude, told her I could pay full amount the next day which was Fri. as we were waiting for payday, she belittled me & threatened me until I gave in & got my in-laws to call her & pay our bill, she then discussed my bill with my in-laws, without my consent or knowledge, thus violating my rights. After all that we switched providers & TX Power sent us a refund check, claiming they overcharged us. Since then they have put us in collections claiming the refund was an error on their part & we actually owe it to them. Seems to me they don't know how to run a business at all. We are very happy with our current provider and we will stay with them. 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close
      — Trent
    Texas Power - Liars and Cheats
     We thought Texas Power was a provider we could trust, and they got us in the door with a low rate. We were happy for a couple months, but then they ju... 

    More

    Texas Power - Liars and Cheats

     We thought Texas Power was a provider we could trust, and they got us in the door with a low rate. We were happy for a couple months, but then they just up and increased our bills from 11.9 to 20 cents! Outrageous. And then they added insult to injury a few weeks later by telling us that we owed them an additional $500 because they had undercharged us for the first 6 months of our service. They claim PUC laws make us responsible for this money. WE're going to fight it, but either way, these guys lie and cheat to make a profit. They're charging us almost 200 a month to heat a mobile home! 

    Plans, Rates, and Promotions :

    Order Experience :

    Billing and Account Management :

    Customer Service :

    Likely to Recommend :
    More Texas Power Reviews

    Close

    Find Electricity Plans in Texas:



    12 Month Usage Bill Credit


    10.2¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    12 Month Usage Bill Credit




  • No Minimum Usage Charge!
  • Great Rates for Any Size Home!
  • Bill Credits at 1k and 2k usage!

  • More Plans for Constellation

    Plan Info
    Term Length :  12 months
    Plan Type :  Bill Credit
    Early Termination Fee :  $50
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month





    Eagle 36


    11.3¢
    per kWh @ 1,000 kWh
    36
    month term
    more info

    Eagle 36




  • Great rates regardless of your monthly electricity usage!
  • Simple, straightforward pricing
  • Price Protection for 3 years

  • More Plans for TriEagle Energy

    Plan Info
    Term Length :  36 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $20.00 for each month remaining in agreement
    Monthly Recurring Charge :  $4.95

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month





    Gexa Saver 12


    9.2¢
    per kWh @ 1,000 kWh
    12
    month term
    more info

    Gexa Saver 12




  • Best for medium size homes
  • Earn a $75 bill credit when you use more than 1,000 kwh in a month.
  • NEW ENROLLMENTS ONLY!

  • More Plans for Gexa Energy

    Plan Info
    Term Length :  12 months
    Plan Type :  Tiered Rate
    Early Termination Fee :  $150
    Monthly Recurring Charge :  $0.00

    Documents
    Electricity Facts Label
    Your Rights as as Customer
    Terms of Service

    Pricing

    / kWh
    @ 1,000 kWh / month




    Updated: 12-13-2018
    Example Bill
    loading...