“ my contract with Texas Power ended and I foolish believed that the rate would revert to the lower month-to-month rate that I had seen when I had researched rates. The month-to-month rates were universally cheaper with all of the electricity providers. BUT, when your contract runs out apparently Texas Power, L.P.'s policy is to gouge you hard until you wake up to the fact that they have DOUBLED your rate; mine went from .07 per Kwh to .14 per Kwh. I now have in my possession the highest electrical bill I have ever had. ”
I have used Texas Power since it was originally started and have been reasonably satisfied. For a long time they were very competitive while not always being the lowest cost provider but at least very close to the lowest. I have just now looked at their rates on Power to Choose and find they are no longer competitive. They are 28% higher than the service I am switching to and, if you can believe it, they are even more expensive than Texas Electric Utilities.
I do not know what has happened to the competitiveness of Texas Power but whatever, they will be doing it without me. ”
“ No real complaints on customer servicemy main problem comes in the $14 fee I am charged for using less electricity. I have a small duplex and try very hard to keep my ele bill low. Then I get penalized for this with a $14 fee? I will be switching as soon as my contract is up. ”