We currently recommend electricity plans from Pulse Power, Constellation, Spark Energy, TriEagle Energy and Texans Energy

Beware and Stay Away!

(2.2 / 5)

  The pricing and service was not bad but their customer service and sales team ended up cheating me by falsely signing me up renewing my contract and then later billing me for breaking of the contract. After 12 months my service was up; I received a sales call and I told them over the phone NO I did not want to renew the contract as I was in the process of moving overseas. Naturally I called to disconnect and I paid the final bill. I left overseas and did not give them a forwarding address because I was done with them. A year later I return to US and go to purchase a Home when all of a sudden I see my credit rating has negative hits on it from Veteran's Energy. They opened up 3 lines each for $348 which took my credit rating down over 150 points. I called and they told me that I had early termination fee which they charged because I renewed the contract and then canceled that same month. I told them I did not renew and then they said they outsource their sales team and cannot verify. They admitted that I was never late on payment nor delinquent on actual services just on the early cancellation fee plus late fees on top of that.

frustrated traveler from Houston
October 12th, 2016

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Horrible Experience

(2.2 / 5)

  Terrible company. They kept me in the dark about payments and requirements. Customer service was terrible. I spent over an hour on the phone trying to sort out what I needed to do. Worst experience.

Frustrated Customer from Dallas
August 26th, 2016

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions