Recent Bad Reviews

“  I really thought it was gonna be lower, never ever wanted my light bill over $300! I should've stayed with my previous company just energy! ”

“  First time paying mor than 370.00 on electricity!!!Looking for something less expensive. ”

“  Said I needed a 50% down payment in order to get an extension lol. Ive never had a disconnection or got an extension in the past and Ive been with them for a year and a half now. I can say that my light bill is cheaper than when I had Direct Energy but their customer service isnt the best. Molena Orellan, a manager, gladly declined my request after I told her what my situation was. I just think they could be a little more understanding is all. ”

“  They may offer competitive prices and plans at first but they always find ways to charge up your bill during your time as a customer. I lived in a one bedroom apt and it cost more using Green Energy to cool and power electronics there than it does in my 4 bedroom two story house. They also have poor customer service and do not process closure claims properly. I closed my account in may and I'm still being billed because they waited a month to close it. This is the SECOND time they have done this to me. 10/10 WOULD NOT RECCOMEND this company, go for TriEagle!! They are great. ”

“  Customer Service set up 3 different accounts, all I want a transfer service, paying on three different accounts, they delete 3 times , shut power off in the process, in span of 24 hrs, one 8 Representative did not know what was done on account. Plus requesting a $600 deposit. WTF... They blew out 2 of my UPS and computer monitors with shut downs. ”

“  Had an ad 0.07c per Kw but ended up having $159 bill every month. I dont even use much in a small apartment. I just feel cheated. When i called and asked, there was nothing can be done to fix this. I had to cancel service and go with another carrier. Not recommended. ”

“  We switched to Reliant several months ago and are almost at the end of our current contract. We have 2 accounts- residential and commercial. My husband told the lady from Reliant that we wanted our residential account switched to Reliant. She stated she did not need the ESI number for that account. Well what she did was switch our commercial and the manger told us there was nothing he could do. We ended up paying an early cancellation fee for the commercial and was charged twice for the electricity for the residential since that contract expired. Thanks for costing us roughly $300 Reliant because your employee didnt know what she was doing and made your customer pay for your employee mistakes!
NEVER again Reliant!!! BTW Gexa was great when we used them and we will be going back! ”

“  Month after month Cirro Energy sends out late notices when in fact the payment are received several days before the due date. It appears they either don't log the payments when they are received, or they don't deposit the payment until after the due date in order to illegally charge late fees. ”

“  I ALWAYS have my lights turned off(never left on)and never have much plugged in but my wifi box 24/7 and sometimes my Tv & Xbox only when im watching tv other then that they are unplugged so concerve electricity and i still use almost $3-$4 dollars a day but the days i seem to use more electricity i use less money which I dont understand and it seems like the more money i put onto my account the faster it runs out and the more money i use . Honestly going to switch companys tomorrow when i get paid . This company is a waste of money ”

“  I would NOT recommend this company!!! They have lots of hidden fees and even just making a payment, there is a charge for that too......talk about a disgusting company to do that to their clients!!! I will NOT do business with a company that charges you a fee to take your payment! Look out for hidden fees and watch your pocket book as they will take as much $$ for anything.....Money hungry and dishonest!!! ”