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This graph shows the lowest  rates for Temp
Rates as of 1/14/2019




Rate Plan / Provider Term

/ kWh
@ 1,000 kWh / month
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Champion Energy Services

Champ Saver-12
12 months

/ kWh
@ 1,000 kWh / month
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Green Mountain Energy

Pollution Free e-Plus 12
12 months




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Reviews from Temp:


Good

(5 / 5)

  This was a temp electric to repair my deceased moms home to get ready to sell it was fast on and as soon as i requested off it went off . Thank you  

Paula from Sulphur Springs
October 1st, 2018

The Best Company overall

(5 / 5)

  I signed up with Star Tex Power about 2 years ago. I tend to do 6 mo. contracts because of lower price. I appreciate their NOT adding on trivial fees, such as "talking with rep, payment by phone, or payment online." It's good business, as usual, with Star Tex. I haven't found anything that would tempt me to change. 

s.evans from Houston
May 30th, 2018

So affordable!!

(5 / 5)

  I have a 4 bedroom ranch with 3 adults and 4 teenagers. A lot of electricity is used in my house with electronics, 3 tvs, ceiling fans, stationary fans and lots of laundry..washer and dryer. My hub is always cold and I am always hot..so the heat runs a lot for him...the ac for me. We have an elderly acquaintance, a widow that does not utilize the electricity that we do. She lives in a small 1 bedroom apt. and did NOT turn her heat on until temperatures were in the 30's. OUR ELECTRIC BILL WAS EXACTLY THE SAME AS HERS!!!! SAVINGS...YESSSSS!!! % THANK YOU 4 CHANGE ENERGY  

MO MONEY from Killeen
January 30th, 2018

Great service, great online system and mobile system, clear plans, and excellent renewable options

(5 / 5)

  I have been a long-time customer and could not be happier with Reliant. I wanted a renewable plan, and the agent had to put me on hold to find the renewable plans for me. There were several excellent renewable options. The weekly summary of my usage is delivered in an email that is easy to read & understand my electricity usage over the previous week, compared to the week before, and with the temperature data. 

John N from Houston
August 1st, 2017

Support 4Change Energy a great company to do business with.

(5 / 5)

  4change Energy has been a real lifesaver in a sea of energy company sharks. 

M. Monk from Temple
December 1st, 2016

Champion Experience

(5 / 5)

  EXCELLENT!!!!!!! After a lot of research, spreadsheet calculations, consumer reviews I chose Champion because this company provides wonderful customer service at a very fair and low cost. I know I sound like a commercial , nevertheless, they were ranked HIGHEST in Residential Customer Satisfaction with Retail Electrical Provider in Texas 4 YEARS in a row!!!! http://www.jdpower.com/content/press-release/kVNNnIQ/2013-texas-residential-retail-electric-provider-customer-satisfaction-study.htm . And are ranked high on the Power to Choose website http://powertochoose.org/scorecard/Scorecard.pdf The only costs (besides the base charge and per KwH rate itself) included in almost all REPs bills are: Sales Tax (1% City) & Texas State Gross Receipts Tax on REP income & Texas PUC Assessment, these are the same for every REP. The primary difficulty in making apples to apples comparisons is that the companies dont use the same rate structure. However, excluding the three adders I listed above, which are the same for almost all REPs, the rate can be broken down one or more of the following 5 components:
1. Energy Base Charge, if any, for bills of less than a certain KwH level. This is the fixed charge for being a customer of the REP and is charged ONLY when your usage falls below the defined level, which is most often 1,000 KwH for the month.
2. Energy Base Charge, if any, for bills at or over a certain KwH level. This is the fixed charge for being a customer of the REP and is charged ONLY when your usage falls at or above the defined level, which is most often 1,000 KwH for the month.
3. Energy Usage Charge. This is the charge for each KwH during the month that goes to the REP.
4. TDSP (i.e., CenterPoint for us) Base Charge. This is the fixed charge for being served by the TDSP.
5. TDSP Usage Charge. This is the charge for each KwH during the month that goes to the TDSP.

Keep in mind that some REPs bundle one or more of these components together and so you just use 0 for those charges when computing your bill. A lot of companies tend to have hidden fees. Champion is completely transparent.
Champions website is easy to use; the weekly email usage reports that show daily kilowatt usage / daily temp. in a graph keeps me current on my to usage. Setting up my service was easy and straightforward online at http://www.championenergyservices.com/.

Finally, I like how you can recommend friends and BOTH of you get a $25 referral credit if they use your referral ID. Overall, Champion is a quality company and I highly recommend them. Please use my code only if you like what I had to say. Thank you for your supporting a local Houston Teacher.
 

Wade Stringer from Houston
November 17th, 2013

The real Champion in my eyes. :)

(5 / 5)

  EXCELLENT!!!!!!! After a lot of research, spreadsheet calculations, consumer reviews I chose Champion because this company provides wonderful customer service at a very fair and low cost. I know I sound like a commercial , nevertheless, they were ranked HIGHEST in Residential Customer Satisfaction with Retail Electrical Provider in Texas 4 YEARS in a row!!!! http://www.jdpower.com/content/press-release/kVNNnIQ/2013-texas-residential-retail-electric-provider-customer-satisfaction-study.htm .

The only costs (besides the base charge and per KwH rate itself) included in almost all REPs bills are: Sales Tax (1% City) & Texas State Gross Receipts Tax on REP income & Texas PUC Assessment, these are the same for every REP. The primary difficulty in making apples to apples comparisons is that the companies dont use the same rate structure. However, excluding the three adders I listed above, which are the same for almost all REPs, the rate can be broken down one or more of the following 5 components:
1. Energy Base Charge, if any, for bills of less than a certain KwH level. This is the fixed charge for being a customer of the REP and is charged ONLY when your usage falls below the defined level, which is most often 1,000 KwH for the month.
2. Energy Base Charge, if any, for bills at or over a certain KwH level. This is the fixed charge for being a customer of the REP and is charged ONLY when your usage falls at or above the defined level, which is most often 1,000 KwH for the month.
3. Energy Usage Charge. This is the charge for each KwH during the month that goes to the REP.
4. TDSP (i.e., CenterPoint for us) Base Charge. This is the fixed charge for being served by the TDSP.
5. TDSP Usage Charge. This is the charge for each KwH during the month that goes to the TDSP.

Keep in mind that some REPs bundle one or more of these components together and so you just use 0 for those charges when computing your bill. A lot of companies tend to have hidden fees. Champion is completely transparent.
Champions website is easy to use; the weekly email usage reports that show daily kilowatt usage / daily temp. in a graph keeps me current on my to usage. Setting up my service was easy and straightforward online at http://www.championenergyservices.com/.

Finally, I like how you can recommend friends and BOTH of you get a $25 referral credit if they use your referral ID (please remember to use mine: WStringer11190). Overall, Champion is a quality company and I highly recommend them. Please use my code only if you like what I had to say. Thank you for your supporting a local Houston Teacher. ?
 

Wade from Houston
October 5th, 2013

Love Proton Energy!

(5 / 5)

  I have been a customer for over a year now and I am very satisfied with Proton Energy! I have a 4 person family and our bill is usually never over 100$. Great customer service and they work with you. I'm a very happy customer! I've used reliant and txu...all rip offs! If you are contemplating switching I would highly suggest it!! 

liz kamali from Odessa
July 25th, 2013

The Best Company overall

(5 / 5)

  I signed up with Star Tex Power about 2 years ago. I tend to do 6 mo. contracts because of lower price. I appreciate their NOT adding on trivial fees, such as "talking with rep, payment by phone, or payment online." It's good business, as usual, with Star Tex. I haven't found anything that would tempt me to change. 

s.evans from Houston
February 4th, 2011

Great affordable service

(5 / 5)

  We love this service, it is cheap with no problems 

Mary from Temple
January 10th, 2011

(5 / 5)

  After deregulation I was one of the first to leave TXU. After using a couple companies, one went out of business, the other increased my rate after a month or two, I got a really good rate with TXU and I know they're not going to go out of business or jack me around. I like being able to pay online. I called customer service on a Sunday one time and they actuall answered the phone. They gave us a thermostat that I can program from my computer at work and I can see how much it's running from work, and adjust the temperature before I go home. That's probably the best part. 

Nate from Dallas
March 23rd, 2010

Extremely Pleased

(4.9 / 5)

  I have been with Stream over a year. Never a billing problem and I am very happy with my rate and my contract renewal experience. I recommend Stream to all my friends. 

Karen from Temple
February 22nd, 2011

Bringing back compassion in customer service!

(4.8 / 5)

  In a world where many are quick to complain but less likely to praise, my husband and I humbled but the experience with Veteran Energy. We were dealing with a nightmare of a situation with our previous electricity provider where we were left without power in freezing temps for 24 hours. We were unsure where to turn due to an internal error by the previous company. We were stressed, exhausted and frustrated to say the least.

My husband researched and found that Veteran Energy provides a discount to military and veterans. Great bonus first off considering most rates per kWh and hidden fees we were able to find after digging into many of the rate plans found. After contacting them and speaking to Cameron we instantly felt we were in good hands. We had to place a call back at our request and spoke to Marcos and then his supervisor Roberto (for a positive reason). The integrity (yes we are saying this about a utility company), dignity, compassion, patience and dignity shown from start to finish left us truly humbled by our experience. We are truly thankful for the time, attention to detail and quickness of each member of the Veteran Energy team we spoke with. Each one of these representatives from Veteran Energy reminded us of what customer service truly is. They are a great asset to this company and represent the face of the company well. In a world where it seems most companies have forgotten what customer service is it was a breath of fresh air to have this experience with this company.

Thank you to each one of you (Cameron, Marcos & Roberto) for the outstanding customer service we received and for making this such a personable experience! Thank you for restoring the trust and faith we had lost! We are so glad to be a new Veteran Energy customer!  

Mgngrz3 from Arlington
February 9th, 2018

Best utility billing company in DFW area

(4.8 / 5)

  Its hard to distinguish one company from another in the very competitive Greater Dallas area utility (electricity) billing companies. The promise of lower rates and the incentive bonuses offered to get you to change companies are temporary at best. Over the long term, they all even-out with not a nickels worth of difference among them. So, how do you choose? You choose the company that makes life easy for you a community based company that makes charitable contributions in your behalf, makes it easy to do business with, talks in plain English to simplify things, and even makes it fun to do business with them. A company that has really good people and great customer service. That company is 4Change energy. Im a very happy customer of theirs, who had an issue with an expired credit card on file with them. I dealt with Tina Collins in their customer service department. Tina Collins was very good very professional, excellent word choices, never got flustered, and really kept her composure. That was impressive as Im sure I gave her a pretty hard time! 

George from Macintyre
August 1st, 2016

Great service

(4.8 / 5)

  Have been with Reliant for about 3 years. I watch the offers on Power to choose website, and take the best offers that are available, staying with Reliant, because we have had such a good experience with them. We have some rental property, and sometimes had to have power turned on,temporarily, at a house after it has been vacated for us to do some work there. They have always been very efficient at taking care of our needs. Currently, our plan is about to expire, and Reliant is not anywhere near the best rate. I am not opposed to changing companies, to save money, However, I hate to leave Reliant. So I have been reading reviews, and every company has horrible reviews, including Reliant. I am thinking that most don't post a review until they have a bad experience, and it sounds as if that can happen with any company. I don't care for TXU. They tell you on the phone what their special rate is, and not until you pin them down will they tell you what it will really cost you, after the fees. I want to know the bottom line. I have always felt like Reliant has been honest with me, and felt that TXU was trying to trick me. After all that has been said, I don't know who I will go with, but will never allow any company to have direct access to my bank account, regardless of what I have to pay. 

Jan from Fort Worth
April 17th, 2013

New customer. Just got my first bill. Very happy so far. You can get $50 credit if you want...

(4.6 / 5)

  I switched from another Texan electricity company who made one set of plans for new members and a much higher plans for existing members.

Champion Energy sent me a $50 promo for LED bulbs, offers a $50 credit for any new referrals (the referral also gets $50 credited to their first bill), and their communication has been excellent.

Every week they send an email containing a chart of my previous and current electricity usage, along with the related temperatures for those days/nights, plus they project how much your estimated bill will be for the month.

This level of communication has been a drastic difference from my old provider who offered none of this.

I hope that after my 2yr contract expires they continue to offer the same prices to me as a current customer as they did a new customer. 

Steve Day from Spring
May 5th, 2018

Champion Energy, solid choice for electricity needs

(4.4 / 5)

  The process was simple and transparent. They send a weekly usage report which is very helpful in understanding how your energy consumption varies, by day and time relative to the outdoor temperatures. The billing services is easy to understand and straightforward.  

sbrown21 from Humble
September 29th, 2018

3 month renewal

(4.4 / 5)

  I have been with StarTex now for 15-16 months. The first year I signed a one year contract and then renewed my contract for three months after that due to the big price difference in the price with the three month plan and one year plan. My apartment lease is about to expire in six months but StarTex doesn't offer any six month plans. Instead, I renewed my contract for another three months but I had to call them personally to get a manager's approval to renew a three month contract at the "new customer" rate. StarTex should make the process easier by allowing existing customers to do it online. Why not reward existing customers by encouraging them to stay with StarTex instead of discouraging them to go elsewhere. Offer them a discount or some other incentive to stay. It's tempting to change when all types of offers are being made by other utility companies but due to good customer service and having no billing issue, I'll stay with them for now. Three months can go by fast, so if you don't want to deal with constant contract renewals, try to get locked into a plan that suites your needs.  

ReneeSusan from Houston
May 30th, 2018

3 month renewal

(4.4 / 5)

  I have been with StarTex now for 15-16 months. The first year I signed a one year contract and then renewed my contract for three months after that due to the big price difference in the price with the three month plan and one year plan. My apartment lease is about to expire in six months but StarTex doesn't offer any six month plans. Instead, I renewed my contract for another three months but I had to call them personally to get a manager's approval to renew a three month contract at the "new customer" rate. StarTex should make the process easier by allowing existing customers to do it online. Why not reward existing customers by encouraging them to stay with StarTex instead of discouraging them to go elsewhere. Offer them a discount or some other incentive to stay. It's tempting to change when all types of offers are being made by other utility companies but due to good customer service and having no billing issue, I'll stay with them for now. Three months can go by fast, so if you don't want to deal with constant contract renewals, try to get locked into a plan that suites your needs.  

ReneeSusan from Houston
April 15th, 2013

Just recommended Champion to a friend.

(4.4 / 5)

  So I saw all the negative and positive reviews and thought that I should add my experience in so that newcomers can have a good picture of what signing on with Champion is like:

I've been with Champion for 3 and half years, and I signed on their Savings plan because it was the lowest in the area. There were some additional fees to the base rate that I had not been expecting, but they were not unreasonably high - only around $15 for meter reading and tax (and both my previous electric companies had comparable fees as well - TXU and Reliant). We had no problems with any of our bills, in fact, because we were a bit forgetful, we didn't always get around to sending the payment until a day before the due date. Regardless, we were never charged any late fees unless our payment was post-marked after the due date, which we were grateful for. When we renewed with them, it was because they sent us several reminders for a rate that was 2 cents less than the current rate.

When we moved apartments, we brought Champion over to the new address, but we had a few difficulties with the switch. Everything was switched over the day of our move-in, but we didn't get our bill in the mail. Champion called to inform us that our bill had been returned to their office, and was now past due. The address we gave was correct, but for some reason the mailman apparently had decided that we weren't in need of electricity. Champion resent the bill without charging late fees, and we switched to paperless billing and online payments, as there was no charge for doing so.

Our rates had increased a little bit with the renew, but the new place was larger and had older A/C units, so we were a bit surprised to see the first bill - in the heat of Texas summer, it was $80 higher than the old place. We recently got the units replaced, and the electricity bill has gone down significantly. The only things that have ever bugged me about our electric choice was that 1) I had to change my username online when we moved (I used to have the same username/password for all the bills so that I didn't have to memorize 6 different combinations), which was also annoying because I could no longer access my previous bills from the old apartment and 2) their green energy plan isn't cheaper - I would love it if they could offer a comparable 100% renewable plan, as there are some other companies tempting me away with cheaper, renewable options.

Any other issues I've had with electricity has always been Oncor's fault (charges/meter issues), so I really couldn't blame Champion for that. I personally have not had any problems with variable rates, but I have never been off of their fixed price contract. 

S.M. from Dallas
July 10th, 2012

Updated: 01-17-2019
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