Home > Waxahachie Electricity Rates


This graph shows the lowest  rates for Waxahachie
Rates as of 12/10/2018




Rate Plan / Provider Term

/ kWh
@ 1,000 kWh / month
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4Change Energy

Generous Saver 12
12 months

/ kWh
@ 1,000 kWh / month
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Champion Energy Services

Champ Saver-12
12 months

/ kWh
@ 1,000 kWh / month
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Green Mountain Energy

Pollution Free e-Plus 12
12 months




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Reviews from Waxahachie:


Waxahachie home

(5 / 5)

  Low cost, efficient usage updates via email. 

Happy Homeowner from Waxahachie
November 25th, 2017

Super good company

(5 / 5)

  I've been with 4Change Energy for 18 months .. never have experienced any outage ... at renewal time my rates did NOT skyrocket as other carriers have done. I highly recommend this fine company !! 

Sayla from Waxahachie
October 24th, 2017

No problems here

(5 / 5)

  Never had an issue with Direct Energy. Customer service is friendly and knowledgable. Will use them over and over for my energy needs. 

Mpd from Waxahachie
April 20th, 2017

Great!!

(5 / 5)

  I bought my first house in March 2013. Compared prices and went with pennywise power. I have had no problems whatsoever. Prices have been fair, right now I am doing month to month because my 1 year has gone out. They didn't notify me, but the prices really haven't changed drastically it is still about the same. I have paperless bill and automatic withdrawal and have had no problems with this company. Customer service is great as well.  

Zach from Waxahachie
June 19th, 2014

Very Happy With 4Change Energy

(4.6 / 5)

  The rate they charge has been the lowest I have experienced in many, many years with other electric providers. I whole heartedly recommend 4Change Energy. 

Marion Owens from Waxahachie
October 24th, 2017

A Little Higher, But Worth It

(4.3 / 5)

  I have been with them going on a decade.
(Prior to moving back to Houston, I had them
and in 2000 I again signed up).

While, in theory "it's all the same when you
flip the switch" the issue is more about WHOM
you select and HOW long they have been around.
I would thus prefer to be with the people who
have been in my area since day 1 as opposed to
some fly by night company. Yes, I pay about 6%
more than a fly-by-night ma-and-pa electrical
company started in someone's basement in
Waxahachie, TX - but I prefer the safety net of
the people who know the grid the best. Their
customer service has been always above measure,
and my history with them lends me the afforded
measure of getting prompter responses.

Just because it's cheaper somewhere else, ask
yourself why. 

G Velasquez from Houston
May 27th, 2010

been a good deal for me

(4.2 / 5)

  absolutly no probs signing up or monthly payment plan. my plan runs out in april and im price shopping. i let them know i really like my experience with them but may be moving to a lower rate. they immediatly emailed back and offered a lower rate wanting to keep my business. 26 years with tu elec and they wouldnt budge on their substanially higher rate. kudos to simple power for trying to keep their customers even if theyve only been with them for 1 year. 

BT from Waxahachie
March 21st, 2011

Rates good, service bad

(2.2 / 5)

  I've been with Our Energy about 3 1/2 years. The rates have been great but their response to customer service requests is horrible. The Reps have been very nice on the phone but nothing gets done that I've requested without multiple calls. Currently, I've been waiting 2 months to get an average monthly billing. I keep calling, they say they handed it off to get the amount and will call back. I never get a call back. Absolutely no follow through. So, I call again and again and again or email again and again. They're always nice, just nothing gets done. If it wasn't for the good rate, I'd be gone.  

Betty C. from Waxahachie
February 7th, 2015

Billing / Website Issues

(2 / 5)

  I had issues with my payments thru Reliant's portal not going thru. Reliant said the request for funds were denied from my bank (Chase). I sat with Chase on the phone with Reliant for an hour verifying that NO request and/or denial of funds had ever been processes to and/or from the bank. That there was enough money in my account at all times. After an hour of my bank representative talking to Reliant we were disconnected. I also had conversations re; the issues where Reliant said they would take the 'payment returned' off my record and had me fax the information to their IT department re; their website/bank problems.....they now have no record of my fax submission nor that they said they would take it off my record. Very frustrating. 

J Blackburn from Waxahachie
May 17th, 2013

They allowed an unathorized person to make changes on the account

(1.8 / 5)

  We entered into the Secure Choice Plan - 12 Month Plan with Stream Energy. But when the expiration date came and went; we were surprised by another bill being sent to us. Our contract was supposed to end on May 10, 2017. We contacted the Stream Energy customer service to resolve the issue. They were of absolutely no help. They claimed that we had called in March 2017 to renew for another 24 months! We were put on hold multiple times, informed that customer service was too busy to assist us, and the representative called us liars after we said we never called to renew. At this point we were beyond frustrated; we told the representative to check the call/voice records to prove that we had not renewed. He told us he was busy and he didn't have time to do that. YOUR JOB IS CUSTOMER SERVICE; THIS IS LITERALLY WHAT THEY PAY YOU FOR. We told him we would wait on hold while he went to go check on the voice records. After 10 mins of holding, he came back and told us that a "Lori Ann Furr" had called to renew the plan for a further 24 months. So I thought it was a done deal, obviously they mixed up the account number. It's an easy fix, just go back to renew the right account and cancel our service the day it was supposed to expire. WRONG. The representative then said that doesn't resolve anything. We told them it was obviously their mistake; they allowed a person, who is neither the account holder nor an authorized user, to make decisions/changes to the account. How is it right that Stream Energy is telling us that they aren't going to resolve the issue they created? We were then told to call the general service line back at a later time. We told them that we want to be able to contact a specific line in order to get this issue resolved; we didn't want to waste another hour explaining this entire situation again and possibly be told that "Stream Energy is unable to resolve the issue right now, you'll need to call back at another time". How is that customer service?!
Besides complete failure at addressing the issue, the representative just kept repeating the same script over and over again. It seems like the only requirement for a Stream Energy customer service representative is a reading comprehension level of a 3rd grader.
As of 5/24/17 the issue has not been resolved 

Amanda V. from Waxahachie
May 24th, 2017

Disconnect from Reliant

(1.2 / 5)

  I have moved a lot in the last 28 years in different states and used a lot of different electric companies. I was happy for the most part with Reliant for the year we were with them. Then we moved again to be closer to work. I have never been told that I couldn't get service disconnected on a specific date until Reliant. They told me basically that I would have to pay for 2 extra days because someone else had already put in a service request for 2 days after I wanted my service disconnected. So I paid for the apartment complex to clean and do whatever they have to do to get the apartment ready for the next move in. They couldn't even tell me if it was going to be the morning or afternoon when it was switched so I could have been paying while the new tentants moved in. I won't use Reliant again. I went online to view the usage and they have already taken all that info off the account page. When I called about that I was told it would be 7-10 business days before they could put it back. I guess their computers are slow. 

Jackie Ulmer from Waxahachie
June 16th, 2014

Worst than the mafia!!

(1 / 5)

  I have been with TXU for several years. My house is only 1400sf and the average billing has always been $90-$120. This winter it QUADRUPLED!! When I called they said it was because we've had a hard winter. Ok, it was cold. But it wasn't an ice age. So the winter passed and I paid the quadrupled fees for 3 months. Then i turned all the heating off and NO a/c turned on for 2 months. The bills were the same. I tried talking to customer service but you just get the runaround. There is only one person in this house and most weekends I'm not even here.There is no possible way that much electricity is being used. My neighbor's house is over twice the size of mine and they pay about $40 more than I. I'm tired of being fleeced. Green Mountain here I come!! 

Mari from Waxahachie
June 8th, 2018

Get people that speak English!

(1 / 5)

  Called in and cancelled over a month ago with someone who barely spoke English! We are in America! I am so sick of this company and the annoyance they bring to this world! Maybe if your employees spoke English and knew how to do their job we wouldn't be getting bills that we shouldn't be getting! 

Me from Waxahachie
May 20th, 2017

run

(0 / 5)

  Run. not walk away from them. However never use them. It is the worst electric company I ever used. They give you a good story, but it isn't.. you best bet is don't sign up. 

vicki Lawson from Waxahachie
April 10th, 2014

Poor Customer Service

(0 / 5)

  We heard YEP had very low rates so called and customer service was aloof and may have not been telling the truth. Their PDF file online showed a different amount per kwh than what the customer rep stated. I asked why the rate on the PDF file was much higher and the reps said they were unclear about what I was looking at (again, this is a PDF file on their website by the plan!). I feel like there may be some unfair practice going on, if the PDF file has incorrect prices then wouldn't they update the file??? I'm now scared to enroll with them. 

BOBO from Waxahachie
July 2nd, 2012

Updated: 12-17-2018
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