The JD Power & Associates group has released their most recent survey of the deregulated electricity providers operating in Texas. In their own words: The study, now in its fourth year, measures customer satisfaction with retail electric utility providers in Texas by examining four key factors (listed in order of importance): price; billing and payment; […]
Everyone has seen the ERCOT notices to conserve electricity recently. They seem like there have been daily alerts and calls to action for people to regulate their electricity intake for the sake of conservation. I’m sure a lot of people dismiss this stuff out of hand, but the concern is valid. And I’m going to […]
Earlier this week, I got an email from a Texas Electricity Ratings reader, suggesting I write an article about Minimum Usage charges. We’ve discussed Minimum Usage charges in the past here, but to clear things up, in short, they’re additional charges that are tacked onto a person’s bill if they use less than a certain […]