| Company | Reviews | Score | |
|---|
| 388 reviews | |  |
| “ Fabulous weekly notifications of usage and expected costs. ” |
| 159 reviews | |  |
| “ Excelent service ” |
| 355 reviews | |  |
| “ We have had excellence service with star yes, no complaints but we just got a letter saying its time to renew. The new plan jumps up 3/kwh.... wondering what to do ” |
| 85 reviews | |  |
| “ I love this product. It is affordable and easy to track, thou a 2 day lag in account accountability of electricity used it is still as easy to track the usage at my rental property while it is waiting to be re-leased. It has helped me notice that extra lights were left on by mistake when I had not been in the house for about 2 days. A great tool for short term use but I can see using this for long term as well if I needed to monitor my electricity usage more closely. ” |
| 504 reviews | |  |
| “ i just switched from Direct Energy to TXU Energy after a year of bad service from Direct Energy... just got off the phone with a wonderful customer representative,it was easy he gave best deal. Considering i was thinking of switching, glad i called instead. Very satisfied, wish i called last month i would've saved a ton of money. Let's see how it goes. ” |
| 58 reviews | |  |
| “ Very friendly answer my question ” |
| 102 reviews | |  |
| “ I have a 8.3 Kilowatt 3 year fixed rate. I have not had a problem with this company and my bills are lower then with any other company i have used in the past. I have never moved from my home so i don't have any experiences with a move or a late pay. I notice most people that have a problem are due to transfers or moves. I cannot comment on that other then my experience with this company has been good to me. ” |
| 54 reviews | |  |
| “ Great customer service and communication, good pricing, never had a payment/billing problem in 2 years as a customer. ” |
| 321 reviews | |  |
| “ Easy to sign up, get weekly emails with usage numbers, and customer service was great! We are up for renewal next month and will definitely renew! ” |
| 0 reviews | |  |
| 171 reviews | |  |
| “ Good so far ” |
| 450 reviews | |  |
| “ Bounce Energy provides excellent customer service and an additional rewards program. I am saving a lot more since I have switched from my previous provider. Excellent savings with satisfactory customer service is greatly appreciated now more than ever. ” |
| 195 reviews | |  |
“ I had my first door to door with keisha a couple of months ago.She had an accent and I found out she was from New York. Don't usually talk to anyone who knocks on my door. I was hesitant on giving her my bill, but she was more helpful than anything. She broke down my bill for me showed me my true rate and then explained to me what just energy offers. I have seen the bad reviews from the past and told her I didn't know. She understood didn't push it. I finally said let me sign up cause I felt this really can help me from what she showed me. Everything she told me was true, she was straightforward, very confident, patient and she wasn't trying to push me to get it. Sounds like they just need more door door people with her smile and honesty. I am happy with my bill and will remain a customer. If I had any problems she also informed me to contact her directly so that she is aware and can address the situation as soon a possible. Just Energy does have good people working for them!
” |
| 15 reviews | |  |
“ I like Veterans Energy much more than TXU or Reliant. Unfortunately I may have to leave Veterans Energy.
I am currently seeking proposals for installation of solar panels that will provide enough Kwh to meet my current average monthly consumption on an annual basis. The keyword being average, meaning that there would be months that I may consume more Kwh, and some months that I would consume less.
I was greatly disappointed to learn that Veterans Energy does not provide an energy buy-back or a refund Kwh billing credit for (unused) energy created by solar systems that feeds back into the grid. This is also as much surprising as disappointing because Texas is a solar friendly state and most other electric providers do offer some type of program many of them dollar-for-dollar offsets.
I doubt that they could get a program up and running before I proceed with my installation plans (within the next couple of months). That will leave me with a regretful decision of having to ultimately cancel service upon completion of the solar system installation, paying a cancellation fee, and having to seek a provider that does offer a compensation program. But most regretfully I will no longer be their customer and a part of helping veterans.
If anyone from Veterans Energy is reading this, please let me know if you can do something. Veterans Energy a great company and I would really prefer to stay with you.
” |
| 72 reviews | |  |
| “ As more and more companies come into the Texas market, it is nice to know that YEP is based in Houston and they do not charge you for calling customer service, as many other providers do. I have been with YEP for years and renewing is my easiest task each year. ” |
| 363 reviews | |  |
| “ I don't understand this rating, my experience with Green Mtn has been fantastic! I have used them for many year & have been very happy. I would highly recomend you give them a try because sometime review are just not correct. Thanks, Rickey Allen ” |
| 335 reviews | |  |
| “ Ive been with Reliant energy for about 6 months and its been great! The monthly bill is affordable and the service is constant. I havent had any blackouts that I can remember. Ive recommended Reliant to my family and friends thats how much I like this company! ” |
| 8 reviews | |  |
| “ This company has made it easy to get electric, have had wonderful customer service experience's and have never in my life paid such a low electric bill!! There are also a lot of rewards, and xtra's you can get just by being a Xoom customer that have also either saved me money or have earned me cash rewards. I get to use 50% solar, and have the lowest fixed rate plan in this entire area. No surprises here, just one happy customer. ” |
| 76 reviews | |  |
| “ Excellent experience so far. I am loving the service and cost savings. ” |
| 1 reviews | |  |
| 119 reviews | |  |
| “ I am starting on my 3rd year of service with Spark Energy. The service and rates I have received has been outstanding. I have dealt with their customer service department and it too, has been excellent. Their rates are extremely competitive and I appreciate the fact that when my contract expired they didn't raise my rates like other companies do. Thank You Spark Energy! ” |
| 6 reviews | |  |
| “ I recently moved and needed quick electricity without a huge deposit. I found Hello Energy online and decided to given them a try. Everything with them has been super easy! I enrolled online and made an initial deposit to get my service going and have been with them for about 2 months now. Honestly, I prefer this to my old standard electricity.... I get an email every day letting me know my balance and this makes budgeting a no-brainer! Once or twice a month I add money to my account to keep it healthy so I don't have to worry about it getting low. For me, this met my needs and has been perfect so far! I love knowing what my balance is all the time, so it really helps me to budget my monthly expenses. I would definitely recommend them to anyone who needs new service but does not want to pay a big deposit up front or anyone who is watching their budget closely. There's no contract, so it's worth a try...you might be pleasantly surprised like me! ” |
| 59 reviews | |  |
| “ I had this company for a year and was very satisfied with their service that I signed up for another 3 years. Great service. ” |
| 31 reviews | |  |
| “ I've been with them for a while now and there really a great company to use.. ” |
| 23 reviews | |  |
| “ Great service ” |
| 1 reviews | |  |
| 0 reviews | |  |
| 87 reviews | |  |
| “ I have been with Frontier for a few years now and will continue to renew my plan with them for as long as I can because I have yet to find a company which can beat their rates! I have also experienced great follow up and resolution to a previous inquiry from their customer service team. ” |
| 126 reviews | |  |
| “ Great service!!!! ” |
| 128 reviews | |  |
| “ Very pleased with all aspects of this company...rates, billings,accuracy, customer service. ” |
| 176 reviews | |  |
| “ We have CIRRO for years now and have been pleased thus far. ” |
| 67 reviews | |  |
| “ Great rates! Nice people! Terms are clearly stated! ” |
| 351 reviews | |  |
| “ I feel this company is a triple threat to all others! Not only do you have a great company with low utility prices, your home will be using green energy AND your money will also benefit local non-profit organizations! You get to help out planet and your community every month while having great service and lower electric bills. It is truly a win-win-win! ” |
| 30 reviews | |  |
| “ So far so very good with my service with APNA. I've had APNA for a year now and have never had any issues. Rates much lower than Reliant and other power companies. They offer good package deals to fit your budget. High recommend APNA for your power needs. ” |
| 56 reviews | |  |
| “ I have been with SWP&L for years and they offer the best rates. I have never had a problem with them and I recommend them all the time. ” |
| 10 reviews | |  |
“ Signed up online and watched my bill drop $30-50 per month in the past 90
days. Yes-it is hotter now than it was in march. Thanks texpo
90 days saved 136.00 how can you beat that. ” |
| 23 reviews | |  |
| “ This is my second year after being with Green Mountain Energy since they began operations in Texas a decade ago. Breeze Energy is a relatively new Texas owned company. Their rates are terrific, especially in comparison with Green Mountain! No confusing hidden fees. All their energy is produced by wind turbines. You will get a weekly email with your usage and a monthly email invoice with usage for the month compared with the last 12 months. I'm very happy with them! ” |
| 26 reviews | |  |
| “ I recently signed up with APG&E for electricity service for my home. It was super easy. It took me under 3 minutes to sign up for service. Their price plans were transparent...no gimmicks. Very fair and affordable rates. Called their customer service line to check on my bill date. The customer service agent was extremely helpful and got me squared away in minutes. So glad I signed up with them! ” |
| 5 reviews | | |
| “ We have been clients of Volt for 2 years and have had no problems except for figuring out what to do with all the extra cash. TXU rode us to death for years and years. ” |
| 43 reviews | |  |
| “ I signed up with Our Energy about a year ago. I chose them because they offered me a simple price. I was confused with so many tricky rates other companies had to offer but I am glad I chose Our Energy. I only had to call the customer service couple of time and experience was not bad. I recommended Our Energy to my friends and I think some of them signed up as well. So far so good. ” |
| 0 reviews | |  |
| 0 reviews | |  |
| 7 reviews | |  |
| “ This company is by far the best provider for a business. Rates are low and cusromer service is the best I have ever had. ” |
| 43 reviews | |  |
| “ Needed a lower monthly bill...as a retiree. ..CPL was most accommodating with a lower monthly plan. THANKS ” |
| 0 reviews | |  |
| 22 reviews | | |
| “ VERY Satisfied!!! I had someone from TXU come buy my house and he asked me to show him my last bill from Mission Power so he could tell me how much I could save if I switched to TXU. After he saw the bill, he couldn't stop saying the rate I am paying. He left abruptly without telling me my savings, because he couldn't even come CLOSE. Thanks Mission Power. ” |
| 11 reviews | |  |
| “ Been very happy with WTU. No problems what so ever . ” |
| 13 reviews | | |
| “ FIXED RATE OF 11.3 PER KWH FOR 12 MOS. NO ADDITIONAL CHARGES OF ANY KIND. BEST I'VE SEEN ” |
| 20 reviews | |  |
“ First off, to all on here mentioning delivery charges being increased by Liberty - Sorry that is impossible in Texas due to PUC Laws. Secondly, most of the problems I see posted here, are not on Liberty but on the Independant Agent you signed with who works most likely for a poorly run direct marketing company.
I am the President of one of the Largest Energy Brokerages in Texas and we have Liberty, TXU, Reliant, Green Mountain, Champion, Direct Energy, Suez, Star Tex and Constellation. The largest and most stable energy company's in the world. All of which follow the same PUC Laws. If I were you people, Id find a new broker, one that knows what they are doing.
Finally, how many of you even know how to read your monthly bills? Looking at the amount and writing a check doesnt constitute understanding. Be smart, use your head and there would be no need for boards like this one. ” |
| 4 reviews | |  |
| “ Easy to deal with, no fees equals cheap electic for low usage accounts. ” |
| 9 reviews | |  |
| “ Ive had andeler for a year now they fast custoner service i like the way they worked with me when i couldnt pay my bill on they broke it down in three payments wich was very helpful to and so far its fair billing ” |
| 0 reviews | | |
| 8 reviews | |  |
| “ I have been with v247 for about a year now and it has come time for my renewals . I haven't had an issue at all with this company , The only time I called in was to complete my renewal .Most communication is done thru email which they are perfect at responding in a timely matter . I was set up for both paper and email billing and never had an issue receiving any of them . They offer a lot of terms and rates and really helped me understand the difference between all inclusive plans and non inclusive plans . ” |
| 51 reviews | |  |
“ Every year when my energy plan is up for renewal I dread looking for the best rate pit there. A neighbor of mine referred me to Mega Energy and so I bit the bullet and called. The customer service rep was very polite, patient and helpful. I ended up signing up for 24 months in stead of 12 because the rate was a very decent rate. I access to online billing, auto draft, etc.
It was pain free. I have not had any issues with billing which was my main concern.
I would definitely refer this company to friends and family. ” |
| 0 reviews | |  |
| 5 reviews | |  |
| “ This company Truly cares not like other prepaid companies. They always assist me with free extensions and even loan me money when times get hard for me. They definitely always work with me. I really love this company!! ” |
| 2 reviews | |  |
| “ Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer! ” |
| 13 reviews | | |
| “ Abbacus was a good company. Whenever I needed extra time to pay my bill, they always helped me out.I was with the company one month from being a year when they went out of business.I was very satisfied. Customer service was good. I hope to find another company that good. ” |
| 148 reviews | |  |
“ I took advantage of their 6 month plan that offered a $40 @ month credit. I paid $10 for power for April to September. More than satisfied, actually danced all summer long.
” |
| 13 reviews | |  |
| “ I signed up for MXEnergy a couple of years after my former electric company jacked my rates up without notice. I have had no problems and am looking to see if I will go with them again. After reading reviews, it looks like there may be some companies that may be a little cheaper, but they have hidden costs. I have not had any hidden costs with MXEnergy. I would recommend them. ” |
| 0 reviews | |  |
| 0 reviews | |  |
| 74 reviews | |  |
| “ We've been with IGS/Dynowatt for almost 7 years now. Never had a problem, ALWAYS have had good experiences. Very good customer service. Flexible if you need a couple of extra days to pay. Always there if you have a question or problem. Had one experience when we lost power and Oncor gave us the run around about when the repairs would be made. Called IGS and they contacted Oncor on our behalf. Amazingly, there was a repair crew working on the transformer within a couple of hours. Rates are more than reasonable. Recommend to others all the time. ” |
| 0 reviews | |  |
| 1 reviews | |  |
| 3 reviews | |  |
“ My contract just came up for renewal from my existing energy company. I was shocked at how high the rate was, I have been with them for 6 years. I looked for an energy company that had a rate that was exactly as it seemed. I didn't want to worry about my rate changing depending on how much electricity I used.
It was easy to sign up, and I haven't had any problems so far.
” |
| 2 reviews | |  |
| “ I signed up with Texans Energy a few months ago and I had to write a review on here. I had to call in because I saw something on my bill that I didn't recognize. They walked me through it and everything was taken care of in a matter of minutes. I've never had a problem with them, they have amazing service! Definitely recommend. ” |
| 325 reviews | |  |
| “ Been a customer for over ten years and can't commend this company enough. Keep up the great work Stream! Texas based and Texas proud! ” |
| 3 reviews | | |
| “ this is my 4th provider since dereg. and they are very good. in the year i had them as far as price and error free billing. ” |
| 280 reviews | |  |
| “ This is 2018. I've had Ambit electric service since 2011. In all these years, I've never had a billing problem. Like the other companies, Ambit is a billing company. Oncor is the actual provider but I call Ambit if I have a problem. Lightening struck at my house about 4:30 A.M.in Feb, 2018. Among other damage, my transformer was blown so all electricity was out. I called Ambit. Within hours they had Oncor out here and before nightfall, the transformer was replaced. Before signing up with Ambit, I had tried two other electric companies. I had billing issues with both with errors on my account. Since joining Ambit in 2011, I have not had one billing error. I have to be conservative, but my electric bills have been something to brag about. Thus I'm happy with Ambit Service. ” |
| 14 reviews | |  |
| “ I've had a great experience and don't understand all the negative reviews. My bill is what they said it would be: $35 for usage under 500kwh. I gathered my previous years usage and stuck it in their rate formulas and found it was lower than Stream energy. So far that's been the case and I'm glad I switched. ” |
| 7 reviews | |  |
| “ Simple and easy is the way to go with the upfront, clear, and awesome rates. I have payed 37 bucks for each of the past two months, the month before them was a hot July. So yeah, this Express Energy is for real, I like saving money and I never use these companies for anything other than paying my electric bill. ” |
| 0 reviews | |  |
| 0 reviews | |  |
| 14 reviews | | |
“ I have 2 homes and a business ....I have a very hetic life... Every year of so I look at my electric rates to make sure we are getting the right price on our electric needs. We truly shop!!! Ture Electric was the best choice for several reasons. First was the rate! Very competeive rates with out all of the hidden fess and long contracts!
When I called to speak about the rate plans the representive was very helpful and was eager to get me the best rate plan that suited my needs. I saved about 20% when I switched from one of the large electric companies. I tell every one I get in contact with about the rates rate and service!
Truly a TRUE WORLD CLASS COMPANY! ” |
| 0 reviews | |  |
| 48 reviews | | |
| “ We're on their time of day rate plan with half price nights and weekends. The daytime rate is comparable to other plans and the off peak times are 50% off with no gimmicks. This is the kind of product I've been looking for since we got our smart meter. We have a pool and running the pump at night has definitely saved us money. We also have a plug in hybrid car and charging only at night and on the weekends has lowered our cost to drive the car which tracks at around 75 mpg. If you can move much of your use to the discounted period you can really reduce your electric cost. ” |
| 14 reviews | |  |
“ I have been with Source Power & Gas for years now and have been very pleased. I was with Reliant before Source Power and that turned into a nightmare. Every time it was time for me to renew it was a higher amount plan cost wise and also felt i was overcharged at times.
No complaints with Source Power. Source Power has been great in all areas for me. Every time it has been time to renew my plan with Power Source it has always been a better plan then what I was already on cost wise. As long as Source Power is around I will be with them for a long time. ” |
| 61 reviews | |  |
“ I was with Reliant Energy for many years. Each year, I check powertochoose.org and saw the very low rates Brilliant Energy was offering. I signed up for the "Electric Plan G" back in January. Low rates were incredible. Very easy process to sign up on the web. I had a few questions, so I emailed their customer support. I received a response in less than 30 min from Nadia. Great!!
Bill payment very easy thru their website.
Overall, i have zero complaints. Happy with service so far ” |
| 0 reviews | |  |
| 0 reviews | |  |
Updated: 06-19-2018