Our Grading of Chariot Energy

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Chariot Energy Plan Summary

Chariot Energy does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Champion Energy Services and TXU Energy instead.

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Customer Reviews of Chariot Energy

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Most Recent Chariot Energy Reviews  


Chariot Energy !!!!
I like Chariot Energy, I love the weekly reports they give. Garcia Household from Pasadena TX

Survey
So far good Maria kurvano from Del Rio TX

Good so far.
Everything went smoothly changing from our previous provider. Weekly emails detail our usage and monthly bill. Fred from Weslaco TX


4-5 Star Reviews: 13 (52%)



Chariot Energy !!!!

I like Chariot Energy, I love the weekly reports they give.

Garcia Household from Pasadena, Texas
February 2nd, 2021

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3-4 Star Reviews: 3 (12%)



Average billing is anything but

I have no issues with Chariot's rates or service. Their so-called "Budget Billing", however, is a crock. If you're expecting it to act like average billing from any other provider, think again. They actually reconcile the plan every six months, which means that a couple of months after the hot summer I received a bill for more than double the normal averaged bill. So instead of average billing all they're doing is kicking the can down the road for a few months. It would have been better to have paid the extra over the summer months. As my dear departed mother would have said, "Whoever came up with this doesn't have the sense God gave a billy goat." Rest assured that when my contract ends I'll be looking for a provider that understands the purpose of average billing.

Kathiec from Garland, Texas
December 14th, 2020

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2-3 Star Reviews: 3 (12%)



Hidden fees

Went with a solar buyback plan. The CenterPoint fees are more than I pay for the electricity. In the winter, I should be be generating a credit. Instead, I'm paying 50$ a month. Summer is going to be rough.

CenterPoint fees outrageous from Humble, Texas
December 28th, 2020

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1-2 Star Reviews: 9 (36%)



Farmers Branch should not have recommended them!

My highest bill with old company was $127. Chariot said they would charge less. I just got a bill for $210! They cannot explain why. I find them very unhelpful.

Frankie Reed from Dallas, Texas
January 25th, 2021

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Chariot Energy News  


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Chariot Energy FAQs  


Where can I order Chariot Energy electricity?


Chariot Energy does not have any electricity plans

Where can I order Chariot Energy natural gas?


Chariot Energy does not have any natural gas plans

What do customers think about Chariot Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Chariot Energy customer review is 3.4 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

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