Compare TXU Energy Plans, and Rates to Save

cheapest TXU Energy Electricity rates and plans in Texas

Electricity Plan Reviews

Plan Comparison

Plan Name Pros Cons
Simple Rate 12 This is a flat rate, so there won't be any big bill surpsies month to month. This plan is still expensive, so in some ways, the bill will be an unpleasant surprise every month.
Clear Deal 24 This plan has a bill credit. Even with a bill credit, this plan is expensive.
Free Nights & Solar Days 12 (8 pm) This plan has a window of free energy that's good for heating and powering homes This plan is still expensive.
Flex Forward This plan has no contract and no cancellation fee. This plan's rates can fluctuate month-to-month, sometimes substantially.
Saver's Discount 24 This plan has a bill credit This plan is still extremely expensive
Clear Deal 12 This plan has a bill credit. Even with a bill credit, this plan is expensive.
Solar Value 12 This plan has a $30 Bill Credit and uses 100% green energy. This plan is more expensive than the market average.
Saver's Discount 12 This plan has a bill credit This plan is still expensive

Simple Rate 12

  • Our Rating: 4 / 5 stars
  • Our Review: TXU's Simple Rate 12 plan is a fixed rate plan. What that means is that the kWh rates between the usage levels of 500, 1000, and 2000 are pretty close together, so there won't be any big bill fluctuations based on usage. Unfortuantely, the Energy Charge on this plan is still extremely high, 25% higher than some other's weve seen, and the rate in question doesn't seem in include transportation fees from the utility. What that adds up to is almost certainly an exremely high bill every month. The plan also has a very high monthly recurring charge of $9.95 a month, which is pretty standard for TXU. There are similar plans on the market for much, much cheaper.
  • Pros: This is a flat rate, so there won't be any big bill surpsies month to month.
  • Cons: This plan is still expensive, so in some ways, the bill will be an unpleasant surprise every month.
  • Plan Type: Fixed Rate
  • Term: 12 Months

Clear Deal 24

  • Our Rating: 2 / 5 stars
  • Our Review: Honestly, this plan looks pretty similar to TXU's Saver's Discount 24 plan. They're both 24 month plans, and they both have bill credits. The Clear Deal 24 plan's bill credit is also $30, but it kicks in at a usage of 800 kWh, as opposed to 1200. The Energy Charge is still extremely high, however, so you'll find to squint to find any savings from the bill credit. The plan also has a $9.95 base monthly charge, and the plan doesn't include any TDU delivery charges. It's a 2 year plan, so you won't have to worry about any market pricing volatility for awhile, but locking in at high rates doesn't seem all that attractive, either.
  • Pros: This plan has a bill credit.
  • Cons: Even with a bill credit, this plan is expensive.
  • Plan Type: Bill Credit
  • Term: 24 Months

Free Nights & Solar Days 12 (8 pm)

  • Our Rating: 2 / 5 stars
  • Our Review: TXU's Free Nights & Solar Days 12 plan is one of an increasingly popular kind of Texas electricity plan we call Time of Use. In this instances, the energy in a household is "free" for a certain window of time, usually at night, and customers pay a higher energy charge during the rest of the time. This is a good plan for folks who, say, drive an electric vehicle and schedule their charging to happen in the middle of the night, or for technical people who will heat or cool their home during the night and raise their thermostat during the daytime hours. That being said, even by Time of Use standards, this plan is still very expensive with an exremely high energy charge during the non-free time windows. It's also one of the TXU plans with a very high monthly base charge of $9.95.
  • Pros: This plan has a window of free energy that's good for heating and powering homes
  • Cons: This plan is still expensive.
  • Plan Type: Fixed Rate
  • Term: 12 Months

Flex Forward

  • Our Rating: 2 / 5 stars
  • Our Review: TXU's Flex Fowrad Plan is TXU's month-to-month/variable electricity plan option. Most electricity companies have a month-to-month plan. The benefits of this plan are that there is no contract, therefore no cancellation fees. The downside is your rate can fluctuate month-to-month by the provider, and that adjustment is rarely, if ever, cheaper. The risk is you can pay double the rate from month to month before you even notice.
  • Pros: This plan has no contract and no cancellation fee.
  • Cons: This plan's rates can fluctuate month-to-month, sometimes substantially.
  • Plan Type: Fixed Rate
  • Term: 1 Months

Saver's Discount 24

  • Our Rating: 2 / 5 stars
  • Our Review: Where to start with TXU's Saver's Discount 24 plan? There's a lot going on here. For starters, it's a fixed rate, with a bill credit $30 at 1200 kWh of usage. But the Energy Charge is extremely high, so there really aren't much in the way of savings, even if you hit the bill credit. It's a two year contract, so you don't have to worry about price volatility for awhile, but at the same time, this rate is not competitive so locking in might not be the best idea anyway.
  • Pros: This plan has a bill credit
  • Cons: This plan is still extremely expensive
  • Plan Type: Bill Credit
  • Term: 24 Months

Clear Deal 12

  • Our Rating: 1 / 5 stars
  • Our Review: Honestly, this plan Is just the 12 month version of the Clear Deal 12 plan from TXU. Same Bill Credits, same thresholds, just a different term and different cancellation fee. The Clear Deal 12 plan's bill credit is also $30, and kicks in at a usage of 800 kWh. The Energy Charge is still extremely high, however, so unless you're the owner of a small home who doesn't use too much electricity, the plan rate will feel high. The plan also has a $9.95 base monthly charge, and the plan doesn't include any TDU delivery charges.
  • Pros: This plan has a bill credit.
  • Cons: Even with a bill credit, this plan is expensive.
  • Plan Type: Bill Credit
  • Term: 12 Months

Solar Value 12

  • Our Rating: 1 / 5 stars
  • Our Review: This TXU plan has a bill credit at 800 kWh usage, but the energy charge is so high it might not feel like much of a discount. Additionally, there is a $9.95 monthly recurring charge, and a $150 cancellation fee. It is an environmentally friendlly plan, utilizing 100% green energy, so customers can feel good about having a low carbon footprint and being good to mother earth.
  • Pros: This plan has a $30 Bill Credit and uses 100% green energy.
  • Cons: This plan is more expensive than the market average.
  • Plan Type: Bill Credit
  • Term: 12 Months

Saver's Discount 12

  • Our Rating: 1 / 5 stars
  • Our Review: TXU's Saver's Discount 12 is a plan being offered by TXU? It's a fixed rate plan, with a bill credit $30 at 1200 kWh of usage. But the Energy Charge is extremely high, so there really aren't much in the way of savings, even if you hit the bill credit. It's a one year contract, so you aren't hedging against market pricing volatility for very long, but at the same time, this rate is not competitive so you're not avoiding market volatility for long, nor are you saving money.
  • Pros: This plan has a bill credit
  • Cons: This plan is still expensive
  • Plan Type: Bill Credit
  • Term: 12 Months

Plan Features

One size does NOT fit all. You have a lot of choices of plan types here in Texas. We've grouped up the plans from TXU Energy so you can shop for just the kinds of features you want.

Fixed Rates

These are the most common types of plans and provide the least surprises on your bills. When you use more, you'll pay more per month, and when you use less, you'll pay less per month. However, your average cost per kWh will likely remain fairly stable compared to bill credit plans.

Plan name Term Rates
Simple Rate 12 12 16.9¢ - 19.1¢
Free Nights & Solar Days 12 (8 pm) 12 17.8¢ - 19.9¢
Season Pass 12 12 17.0¢ - 18.5¢

Bill Credit

These plans will usually give a credit on your bill when your usage falls within certain ranges. If you use more or less, your rate per kWh could be significantly higher than the rate you saw when you signed up. Be sure to read the EFL carefully and understand your usage before ordering these kinds of plans. You can find out more in our blog article about bill credit electricity plans.

Plan name Term Rates
Solar Saver 12 12 15.9¢ - 22.6¢
Clear Deal 12 12 14.5¢ - 18.9¢
Clear Deal 24 24 15.5¢ - 19.9¢
Saver's Discount 24 24 15.9¢ - 22.6¢
Saver's Discount 12 12 14.9¢ - 21.4¢
Solar Value 12 12 15.9¢ - 20.3¢

Even Billing Plans

These plans will usually charge a fixed dollar amount on your bill when your usage falls within certain ranges or tiers. If you use more (or less) than the tier allows, your bill will jump up or down by a certain dollar amount. Be sure to read the EFL carefully and understand your usage before ordering these kinds of plans. These plans can be a good choice for someone who wants their bill to be the same exact amount each month.

TXU Energy does not have any plans in our category here, so below you will find some alternatives which we have reviewed.

Provider Plan name Term Rates
Constellation 12 Month Flat Tier Product 12 12.9¢ - 51.6¢

Free Energy

These plans will cost much less but only during certain parts of the day or week. If you can adjust your usage to fall into the lower-cost periods, these can be a good choice. If you don't want to put off running appliances until certain parts of the day, these kinds of plans are not for you.

Plan name Term Rates
Free Nights & Solar Days 12 (8 pm) 12 17.8¢ - 19.9¢
Season Pass 12 12 17.0¢ - 18.5¢

Green Energy

Most providers offer some kind of green or renewable energy plan. These plans can help offset your carbon footprint which helps us all!

TXU Energy does not currently have any Green Energy offers available. Some Green Energy alternatives to consider are listed below.

Provider Plan name Term Rates
Amigo Energy 100% Green Nights Free Plan - 36 36 18.1¢ - 38.9¢
Chariot Energy Solarize 24 24 14.7¢ - 16.3¢
Chariot Energy Solarize 36 36 14.2¢ - 15.8¢

Solar Buyback

If you have rooftop solar, you can benefit from a specific solar-buyback program, where the retailer monitors the amount of electricity your panels are feeding to the grid and pays you for each kWh you provide.

EV Charging

EVs are great, and because the charging cycles often happen during non-peak-load hours, some providers give a much lower rate for usage during those times. Remember, you'll have to coordinate your charging schedule to take advantage of these low rates.

Plan name Term Rates
Free Nights & Solar Days 12 (8 pm) 12 17.8¢ - 19.9¢

No Deposit

For credit-challenged consumers who don't want to put down a deposit to begin service, a prepaid (no deposit) plan can make a lot of sense. Instead of paying for your energy after you've used it, you pay before you use it. To start service, you'll need to load somewhere between $25 to $75 on your account. You'll typically pay more per kWh, but these plans usually have helpful apps and notices to help you manage your electricity usage and keep your costs under control.

TXU Energy does not have any plans in our category here, so below you will find some alternatives which we have reviewed.

Provider Plan name Term Rates
Payless Power 12 Month - Prepaid 12 15.5¢ - 17.6¢
Payless Power 6 Month - Prepaid 6 15.7¢ - 17.8¢

Compare

Cheapest Rate

Sometimes the simplest approach is the best. Here is the lowest rate available from TXU Energy:

Clear Deal 12
Dallas Houston Abilene Corpus Midland
Rate @500kwh 18.9¢ 19.3¢ 20.0¢ 19.3¢ 20.7¢
Rate @1000kwh 14.5¢ 14.9¢ 15.5¢ 14.9¢ 15.9¢
Rate @2000kwh 18.1¢ 18.8¢ 19.4¢ 18.5¢ 19.6¢
Monthly Recurring Charge 9.95 9.95 9.95 9.95 9.95
Early Termination Fee 150 150 150 150 150
Electricity Facts Label EFL EFL EFL EFL EFL
Your Rights as a Customer YRAAC YRAAC YRAAC YRAAC YRAAC
Terms of Service TOS TOS TOS TOS TOS

Cheapest Houston Rates

Here are the cheapest Houston rates from TXU Energy

Plan Term Rate
Clear Deal 12 12/months 14.9¢/kWh
Clear Deal 24 24/months 15.9¢/kWh
Solar Value 12 12/months 16.5¢/kWh
Simple Rate 12 12/months 18.3¢/kWh
Free Nights & Solar Days 12 (8 pm) 12/months 18.9¢/kWh
Live Your Free 12 12/months 19.2¢/kWh
Flex Forward 1/months 19.7¢/kWh
Saver's Discount 12 12/months 20.1¢/kWh
Solar Saver 12 12/months 21.3¢/kWh
Saver's Discount 24 24/months 21.3¢/kWh
Rates as of Apr 17, 2024 at 12:25 PM

Cheapest Dallas Rates

Here are the cheapest Dallas rates from TXU Energy

Plan Term Rate
Clear Deal 12 12/months 14.5¢/kWh
Clear Deal 24 24/months 15.5¢/kWh
Solar Value 12 12/months 15.9¢/kWh
Simple Rate 12 12/months 17.7¢/kWh
Free Nights & Solar Days 12 (8 pm) 12/months 18.5¢/kWh
Live Your Free 12 12/months 18.6¢/kWh
Flex Forward 1/months 19.3¢/kWh
Saver's Discount 12 12/months 20.0¢/kWh
Solar Saver 12 12/months 21.2¢/kWh
Saver's Discount 24 24/months 21.2¢/kWh
Rates as of Apr 17, 2024 at 12:25 PM

Other Cities

We have electricity rates by city if you are not in the Houston or Dallas area.

Highest Rated Plans

These plans represent solid choices for many energy consumers. We evaluate multiple criteria and determine which plans are likely to give a good customer experience for most customers.

Contract Term

Month To Month

Also known as no-contract plans, month-to-month plans don't require any long term commitment from you.

Typically this type of plan will come with a higher rate that can vary from one month to the next, but in return you'll not be charged an early termination fee if you cancel service.

Plan name Term Rates
Flex Forward 1 18.5¢ - 20.7¢
On Your Terms 1 16.5¢ - 20.7¢

3-8 Months

These plans can make a good choice for a short-term renter or student who expects to move for sure.

TXU Energy does not currently have any plans with a term in this range. Below are some alternative providers who do.

Provider Plan name Term Rates
Payless Power 6 Month - Prepaid 6 15.7¢ - 17.8¢
Rhythm Simply Select 6 6 15.7¢ - 17.8¢
APG&E TrueClassic 6 6 15.7¢ - 19.4¢

9-18 Months

These can be good choices for renters on one to two year leases, or homeowners who don't want to lock in a rate for too long.

Plan name Term Rates
Solar Saver 12 12 15.9¢ - 22.6¢
Season Pass 12 12 15.9¢ - 22.6¢
Clear Deal 12 12 14.5¢ - 22.6¢
Simple Rate 12 12 14.5¢ - 22.6¢
Solar Value 12 12 14.5¢ - 22.6¢
Saver's Discount 12 12 14.5¢ - 22.6¢
Free Nights & Solar Days 12 (8 pm) 12 14.5¢ - 22.6¢
Ultimate Summer Pass 12 12 14.5¢ - 22.6¢
Live Your Free 12 12 14.5¢ - 22.6¢

19-36 Months

These plans often come with lower rates but will lock you into one provider for a longer time. If you're a homeowner and plan to stay put, this can be a good choice.

Plan name Term Rates
Clear Deal 24 24 15.5¢ - 19.9¢
Saver's Discount 24 24 15.5¢ - 22.6¢

Buyer's Guides

Expert advice and information to help you evalute which TXU Energy option is best for you

Provider Comparison

Residential Electricity

For Apartments

Apartments typically use anywhere from 500-800 kWh per month. When apartment dwellers shop for electricity, they should focus on fixed-rate plans with low monthly recurring charges, and pay particular attention to the 500 kWh rate on the EFL. Also, most apartment consumers should match their contract term to their lease term so they don't get hit with early termination fees.

Plan name Term Rates
Simple Rate 12 12 16.9¢ - 19.1¢
Flex Forward 1 18.5¢ - 20.7¢

For Typical Homes

Most medium size houses use about 1100-1700 kWh per month. Consumers in this group should use the 1000 kWh rate on the EFL as a guide for the actual rate they will end up paying. Bill Credit plans can make sense for these users, as well as free energy plans if you can move about 30% of your electricity usage to the off-peak times. The monthly recurring charge is not as important as it does not contribute a significant portion of your monthly bill. 12-24 month plans usually make sense for people in typical houses.

Plan name Term Rates
Clear Deal 24 24 15.5¢ - 19.9¢
Simple Rate 12 12 16.9¢ - 19.1¢
Solar Value 12 12 15.9¢ - 20.3¢

For Large Homes

Customers in large homes probably use 1800-3500 kWh per month, especially if you have a hot tub, pool, electric vehicle, multiple air conditioners, and the like. Focus on the 2000 kWh usage rates shown in the EFL. If you look at a bill credit plan, make sure the credit does not go away if your usage goes over certain thresholds. Generally, longer term plans of 24-36 months are best for large consumers to smooth out price volatility.

Plan name Term Rates
Clear Deal 24 24 15.5¢ - 19.9¢
Saver's Discount 24 24 15.9¢ - 22.6¢
Saver's Discount 12 12 14.9¢ - 21.4¢

For Homeowners

Homeowners can benefit by choosing a longer term plan, say 24 to 36 months. This can help them lock in a steady rate over time.

Plan name Term Rates
Saver's Discount 24 24 15.9¢ - 22.6¢

For Renters

Renters should look for plans that fit their lease schedule - you don't want to try to get a good rate on a plan and then you move and are hit with an early termination fee.

Plan name Term Rates
Flex Forward 1 18.5¢ - 20.7¢
Clear Deal 12 12 14.5¢ - 18.9¢
Simple Rate 12 12 16.9¢ - 19.1¢

Commercial Electricity

When shopping for commercial electricity, it matters how big you are. Typical retail establishments will normally get a stock rate, while larger users can get a customized rate based on their usage.

For Retail Shops

Examples: Light commercial users like professional offices, pizza parlors, hair salons, and other retail shops with bills less than $1,000 per month

You can visit our Commercial Electricity Rates Page and get real-time rates for your business.

After you place your order, an agent will contact you if they can offer a better rate or a custom quote.

For Light Industry

Examples: Laundromats, Warehouses, small manufacturing plants, large repair shops with bills between $1,000 and $5,000 per month

We recommend you call our Light Commercial Broker at 844-678-5598. You could qualify for a better rate than you would get as a smaller consumer.

For Heavy Industry

Examples: Factories, business campuses, foundries, server farms with bills over $5,000 per month.

You need an expert to help you get the best deal as a larger, heavier electricity consumer.

Call 844-678-5598 to talk to our Heavy Industrial Broker and get a low-priced, accurate, customized quote that takes into account your special electricity consumption needs.

Company Reviews

Our Rating

TXU Energy has earned a X out of Y rating from Texas Electricity Ratings. Here are the details on our evaluation:

Coming Soon - summary table of ratings details.

Customer Reviews

You can check out actual customer reviews and find out what real customers think about TXU Energy.

Service

Customer Service

Phone Number

TXU Energy Customer Service: 844-359-2777

Chat

Account Login

Bill Pay

Commercial Customers

Contact our dedicated commercial electricity agents at 844-678-5598 if you are considering TXU Energy for your commercial or industrial electricity service.

How To

Place An Order

Switching to TXU Energy is easy and only takes a few minutes. Click on the plan or click the orange 'Check Availability' button, and you can complete the order online in our secure cart.

To order by phone, contact TXU Energy at 844-359-2777

Start Service

Credit Check

Generally, all providers in Texas will perform a soft credit check when you place your order to determine if they require a deposit to start service. This is a 'soft' credit check and does NOT count as a 'hard check' on your credit report and will not affect your credit score. Most providers require your social security number, and perhaps a birthdate to process your order. Some providers can use alternate forms of identification such as a drivers license.

Deposits

Deposit amounts vary by provider, typically running somewhere between $150 and $450. There are certain cases where the deposit requirement can be wiaved, but you will have to provide additional documentation. Once the deposit is waived or paid, your service will start. You will earn a small amount of interest on your deposit. After 12 months, if your payments have all been made on-time, the provider will usually credit your deposit to your account balance. If you have completed the contract and do not owe the provider an outstanding balance, they will refund your deposit by check.

Switching Providers

Switching your electricity supplier in Texas is really easy. You simply place an order online for the provider of your choice.

During the order process, you will be given the opportunity to choose a date for the switch to occur. Generally, you can switch on the next business day, or perhaps the current business day if it is before noon or so.

If you don't select a switch date, then the switch will occur at the convenience of the utility company, which will likely be within 3-5 days.

You do not need to contact your current supplier. All the arrangements will be handled by your new supplier. For more details, you can use our blog article on "Switching your electricity supplier".

Switch-Hold

A 'Switch Hold' on your meter means that the current supplier is preventing the meter from switching to another provider.

This is allowed by ERCOT so that people can't just run up a big bill with one provider, then switch to another provider and ditch the balance. Electric companies will typically lift the switch-hold automatically when the balance is paid.

Moving In

Starting service is not much harder than switching. If the address you are moving into has had electrical service, you'll simply place an online order and select a date you wish to begin service. Usually, you can start the next business day.

However, if there is an issue with the meter at your new address, or if the meter has not been installed, it may take several days to get a crew out to rectify the problem.

If you think there is a potential problem with your meter at the new address, you should contact the supplier you have signed up with. They can contact ERCOT and the utility company to verify what is needed in your specific case.

Transfer Service

If you move to another residence, you can generally transfer your existing plan to your new address.

Transferring service will help you avoid paying an early termination fee (ETF).

Simply contact your current provider and they can handle it over the phone. Sometimes, if you are moving to a different area of the state, your rate might change by a couple cents up or down. This is not the fault of the supplier, it's because in different areas of the state, the companies that handle the poles and wires charge different amounts based on local infrastructure costs.

Renew My Contract

If you are on a fixed length contract, the provider will contact you several weeks before the end of your term. Generally, they will present a few options for you to renew your contract.

If the offers that your exsiting provider has shown you are unsatisfactory, you can always switch to someone else. If you intend to do this, you should know your contract end date, and set your switch date to the new provider on or after that date, otherwise you could be charged an early termination fee (ETF). This could be as little as $20, or as high as $250 or even more, so you should select your switch date carefully.

Cancel Service

You can cancel your service with TXU Energy by contacting them and requesting what they will call a 'move out'.

A 'move-out' means that TXU Energy will inform ERCOT that they will no longer provide electricity for your meter. If the 'move-out' day comes, and you have not signed up with another provider, your electricity will get shut off.

If you cancel service before the end of your contract, you will likely be charged a cancellation fee.

Disconnect & Reconnect

A provider may disconnect your service for non-payment. They are required to give you notice. They are allowed to charge fees related to sending a disconnect notice, actually disconnecting your service, and reconnecting your service.

Report Outage

If your power is out, you should NOT contact TXU Energy. Instead, you should contact the company which is responsible for maintaining the infrastructure, poles and wires to your home.

Houston
Contact Centerpoint Energy

Dallas
Contact ONCOR

Other Cities

Coming Soon

Billing

Estimate My Usage

We've created quite a few articles to help you understand electrical usage.

Understand Your Bill

Early Termination Fee (ETF)

If you switch away from TXU Energy you will likely be charged an ETF (also known as a cancellation fee) unless you are on a month-to-month (no contract) plan.

These cancellation charges are allowed because TXU Energy has probably purchased electricity on the wholesale market to cover your expected usage, and if you leave, they are stuck with excess power that they have already paid for.

Late Charges

If you don't pay your bill by the due date, the provider is allowed to impose a late fee on your account. The late fee is limited to a percentage of your outstanding balance.

kWh (Kilowatt-Hours)

A 'kWh' or 'kilowatt-hour' is a measure of electricity usage. One 'kWh' is equal to a 1000 watt load operating for 1 hour. For example, a hair-dryer uses about 1200 watts of energy. If you divide the watts by 1000, you get kilowatts, so our hair dryer is using 1.2 kilowatts when running. Multiply 1.2 kW X 1 hour = 1.2 kWh. If your per-kWh electriciy rate is 15 cents, then running your hair dryer for an hour costs about 15 X 1.2 = 18 cents.

Average Bill

Most customers in Texas use about 1050-1400 kWh of electricity per month. According to various sources, the average electricity rate in Texas is about 11 cents. This would make the average Texas electricity bill about $115 to $154 per month.

Of course, if you have a higher electrical load than normal you will use more energy, and thus your bills can easily be higher than that. High load items would be things like a swimming pool or electric heat in the winter.

Your home size will have an impact on your usage. A smaller 600 sqft apartment might use 500-600 kWh, while an expansive 3,000 sqft. home could easily use 2,200 to 3,000 kWh.

Average Rate

Your bill will likely show an 'average rate per kWh' or some variation of that. The average rate is the total of your bill (including all fees and taxes) divided by your kWh usage. Generally, your average rate per kWh will be slightly higher when you use less electricity, because there are monthly fixed fees that don't change, so when you use less, the average goes up a bit. Don't confuse 'average rate' with your 'energy charge', which is the amount you are being charged specifically for the electricity you use, and is separate from fixed monthly customer fees.

Bill Period or Cycle

The dates this bill covers. Your Texas utility company will read the meter at their discretion. This will not always be a month or 30 days. If you are on a plan that has "monthly" fees, that fee will appear on your bill, regardless of how many days were within the period.

Energy Rate vs. Average Rate

the 'Energy Rate' is the price in cents that you pay your electricity provider for the actual electricity that you consumed. The 'Average Rate' is the total you paid for electricity service (including all TDSP fees, bill credits, taxes, etc) divided by the number of kWhs you used that month.

ESI ID (Electric Service Identifier)

This is the unique identifier of the electricity meter for your address. If you have multiple meters (one for the house, one for the shed) you will have multiple ESI IDs. Each ESI ID will generally get it's own bill, unless your current provider offers some sort of combined billing.

TDSP Fees
These are fees charged by your utility, and are present regardless of which electricity provider you have chosen.
Fees are charged from the utility and are passed on to the retail electricity provider

TDSP fees can be a fixed charged per bill, or a variable charge based on how much electricity you used during that period. There are a few providers that offer "bundled" rates, which include these fees in their Energy Charge. In bundled rates, your actual average rate will not change during the course of your contract (assuming the plan has no monthly charge).

Some of the TDSP fees you may be charged are:

  • Customer Charge
  • Distribution Cost Recovery Factor
  • Distribution System Charge
  • Energy Efficiency Cost Recovery Factor
  • Metering Charge
  • Nuclear Decommissioning Fee
  • PUC Assessment
  • System Restoration Charge
  • Transition Charge (1-5)
  • Transmission Cost Recovery Factor
  • Transmission System Charge

The TDSP fees charged and their amounts will vary depending on which TDSP services your area. As of May 2018, Oncor has the lowest per-bill charge at $5.25, while AEP-North has the highest, at $10.53 per bill. TNMP has the lowest average usage charges, at around 3.3¢/kWh, and CenterPoint is the highest, around 4.1¢/kWh.

Electric companies generally have the same energy charge applied, no-matter which TDSP the plan is in. The difference in the TDSP fees are the reason the same plan can cost around a penny higher in CenterPoint vs TNMP.

FAQ

What do customers think about TXU Energy?

That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average TXU Energy customer review is 1.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

About TXU

The Dallas Electric Company first brought electricity to Dallas in 1882. Over the years as the need for electricity grew and changed, Dallas Electric Company and twelve other Texas electric companies consolidated to form one single utility. Texas Utilities formed in 1945 and took over supplying electric power to north Texas. As years passed, the company grew and reorganized, becoming TXU Corporation in 1999. Following deregulation, TXU Corporation splint into three separate entities that handled generation, transmission, and retail.

In 2007, the largest ever private-equity acquisition transformed TXU Corporation into Energy Future Holdings Corporation (EFH). Its energy operations included ONCOR (transmission), Luminant (generation) and TXU Energy (retail electricity provider). Unfortunately, the deal proved too big and EFH foundered. Now, after bankruptcy and years of careful restructuring, Vistra Energy has emerged to be the parent company of TXU Energy. Headquartered in Irving, TXU Energy still enjoys the strong brand loyalty from its customers that's been built after over a century of service to north Texas communities and families. TXU Energy is now one the giants of Texas electricity providers.

TXU In The Community

The one thing TXU knows after 100 years of serving Texas communities is how to be a good neighbor. TXU has long been engaged in Texas community initiatives, supporting charitable causes and making positive contributions to the communities they serve.

TXU's long commitment to preserving and improving the environment is reflected in its TXU Energy Urban Tree Farm and Education Center on the campus of Richland College in Dallas as part of the Texas Trees Foundation.

Begun in 2013, TXU's Energy in Action volunteer program gives full-time employees up to eight hours of time off during business hours each year to volunteer in a community-centered program of their choice. The goal of the community service??"focused program is to help their employees give back by volunteering in their communities where they work and live.

TXU's Energy Assistance Workshops provide social service organizations education and training regarding electric service and assistance plans. Begun in about 2002, the workshops have educated local social service agencies and other partnering organizations on the changing electricity market and service plans in order to help communities keep at-risk seniors and other residents safe.

TXU Energy Aid Low Income Discount

TXU is very sensitive to customers having financial difficulties, whether it's due to a serious illness, job loss, or other circumstances. The TXU Energy Aid program uses donations from customers, employees and other Texans to help around 20,000 families keep their light throughout the state. This program also assists military veterans with a service-connected injury that prevents them from being able to regulate their body temperature.

New TXU Energy customers who qualify as low-income are eligible to pay deposits over two equal installments. Customers are eligible to have their deposit waived if they are 60 years of age or older, or if they are a victim of family violence as certified by a prescribed letter, or if they are medically indigent and submit the necessary proof.

For customers facing an emergency or temporary hardship that makes it hard for them to pay their bills, TXU Energy offers two kinds of payment assistance through its Energy Assistance Program.

  • Deferrals: Customers can request to extend the time required to pay their current bill to avoid disconnection. A deferral won't change the monthly due date and can't extend beyond the due date of the next invoice. But it extends the disconnect date. Customers will still be assessed applicable late fees and notice fees. Deferral requests can be made online via the customer's MyAccount in the Bill and Payment Summary section.
  • Installment Plan: This sets up monthly payments for longer-term assistance when the outstanding amount may be too difficult to manage at one time. Customers not only pay their current charges but also installment plan amounts. The installment plan balance and regular monthly charges are broken out on the monthly electricity bill.
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