Compare TXU Energy Plans, and Rates to Save

TXU is one of the original incumbent utility providers in Texas that was spun off from their generation assets when Texas deregulated their electricity market in 2002. TXU is one of the largest and most recognized retail electricity providers in Texas and services both residential and commercial customers.

TXU is part of Vistra Energy which also owns Luminant, which specializes in coal and natural gas power generation assets.

About TXU Energy

The Dallas Electric Company first brought electricity to Dallas in 1882. Over the years as the need for electricity grew and changed, Dallas Electric Company and twelve other Texas electric companies consolidated to form one single utility. Texas Utilities formed in 1945 and took over supplying electric power to north Texas. As years passed, the company grew and reorganized, becoming TXU Corporation in 1999. Following deregulation, TXU Corporation splint into three separate entities that handled generation, transmission, and retail.

In 2007, the largest ever private-equity acquisition transformed TXU Corporation into Energy Future Holdings Corporation (EFH). Its energy operations included ONCOR (transmission), Luminant (generation) and TXU Energy (retail electricity provider). Unfortunately, the deal proved too big and EFH foundered. Now, after bankruptcy and years of careful restructuring, Vistra Energy has emerged to be the parent company of TXU Energy. Headquartered in Irving, TXU Energy still enjoys the strong brand loyalty from its customers that's been built after over a century of service to north Texas communities and families. TXU Energy is now one the giants of Texas electricity providers.

TXU Energy Plans

TXU Energy currently has 6 plans available on our site.

Our Rate Comparison Page will let you compare 6 different TXU Energy Rates

Not sure what kind of TXU Energy plan you're looking for?
Browse TXU Energy Plans and Products

Type Company & Plan Term
Tiered Rate Clear Deal 12 12
Tiered Rate Clear Deal 24 24
Tiered Rate Solar Value 12 12
Month-to-Month Flex Forward 1
Fixed Rate Simple Rate 12 12
Tiered Rate Solar Saver 12 12

View TXU Energy Rates in Your Area

TXU Energy Ratings

The overall score for TXU Energy is 3.89. Their best category was Community where they earned a score of 4.77, while their worst rating came in at 3.89 in Rating Overall. More detailed information on these ratings is available on our TXU Energy Rating Detail page.

  • Rating Overall
  • 3.89
  • Communications
  • 4.24
  • Community
  • 4.77
  • Market Perception
  • 3.92
  • Operations
  • 4.26
  • Products
  • 4.32

Customers Frequently Asked Questions for TXU Energy

Texas electricity deregulation, and Retail Electricity Providers can be complicated.

To answer your frequently asked questions about TXU Energy read on.

What is the cheapest plan that TXU Energy has?

The cheapest TXU Energy plan is Clear Deal 12 with a rate starting at 18.9¢ per kWh. Customers of TXU Energy can expect their average bill to fall around $208 per month on this plan. This plan's early termination fee is $150. This is a 12 month plan.

More details on this plan can be found on the Clear Deal 12 plan page or by calling 844-359-2777.

TXU Energy has 5 more plans with rates starting at 19.9¢ per kWh@1000/kWh and estimated monthly bills starting at $219.

Where can I order TXU Energy electricity?

You can find 6 plans starting at 18.5¢ on our TXU Energy plans and products page.

What do customers think about TXU Energy?

The average customer review in texas is 1.8. The average TXU Energy customer review is 1.9 / 5 stars. For a different take you can go on over to our company ratings page for TXU Energy

Why is my electricity rate higher than when I signed up?

The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle.

Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle.

The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Featured Plans for TXU Energy

These are a few plans that we think you'll like. We also have a more detailed listing of all TX plans for TXU Energy, or you can use our TXU Energy Rate Comparison Page to find a great deal

Clear Deal 12
  • 18.9¢/kWh
    at 1,000 kWh
  • 12 month Tiered Rate Non-Renewable
  • $208/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 12 month
  • Tiered Rate
  • Non-Renewable
Clear Deal 24
  • 19.9¢/kWh
    at 1,000 kWh
  • 24 month Tiered Rate Non-Renewable
  • $219/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 24 month
  • Tiered Rate
  • Non-Renewable
Solar Value 12
  • 20.5¢/kWh
    at 1,000 kWh
  • 12 month Tiered Rate Non-Renewable
  • $223/mo.
    est. avg. bill
    Based on a yearly usage curve averaging 1,000 kWh per month
  • 12 month
  • Tiered Rate
  • Non-Renewable

TXU In The Community

The one thing TXU knows after 100 years of serving Texas communities is how to be a good neighbor. TXU has long been engaged in Texas community initiatives, supporting charitable causes and making positive contributions to the communities they serve.

TXU's long commitment to preserving and improving the environment is reflected in its TXU Energy Urban Tree Farm and Education Center on the campus of Richland College in Dallas as part of the Texas Trees Foundation.

Begun in 2013, TXU's Energy in Action volunteer program gives full-time employees up to eight hours of time off during business hours each year to volunteer in a community-centered program of their choice. The goal of the community service??"focused program is to help their employees give back by volunteering in their communities where they work and live.

TXU's Energy Assistance Workshops provide social service organizations education and training regarding electric service and assistance plans. Begun in about 2002, the workshops have educated local social service agencies and other partnering organizations on the changing electricity market and service plans in order to help communities keep at-risk seniors and other residents safe.

TXU Energy Aid Low Income Discount

TXU is very sensitive to customers having financial difficulties, whether it's due to a serious illness, job loss, or other circumstances. The TXU Energy Aid program uses donations from customers, employees and other Texans to help around 20,000 families keep their light throughout the state. This program also assists military veterans with a service-connected injury that prevents them from being able to regulate their body temperature.

New TXU Energy customers who qualify as low-income are eligible to pay deposits over two equal installments. Customers are eligible to have their deposit waived if they are 60 years of age or older, or if they are a victim of family violence as certified by a prescribed letter, or if they are medically indigent and submit the necessary proof.

For customers facing an emergency or temporary hardship that makes it hard for them to pay their bills, TXU Energy offers two kinds of payment assistance through its Energy Assistance Program.

  • Deferrals: Customers can request to extend the time required to pay their current bill to avoid disconnection. A deferral won't change the monthly due date and can't extend beyond the due date of the next invoice. But it extends the disconnect date. Customers will still be assessed applicable late fees and notice fees. Deferral requests can be made online via the customer's MyAccount in the Bill and Payment Summary section.
  • Installment Plan: This sets up monthly payments for longer-term assistance when the outstanding amount may be too difficult to manage at one time. Customers not only pay their current charges but also installment plan amounts. The installment plan balance and regular monthly charges are broken out on the monthly electricity bill.
TXU Energy customer service

TXU Energy Electricity Rates

TXU Energy Variable and Fixed Rates

Fixed rate plans, however, have fixed prices. Once you agree to a fixed rate plan, the contract keeps the price for your energy charge constant throughout the term of the contract.

TXU's Energy prices depends mainly on whether the plan's rate is variable or fixed. Variable rate plans reflect the market rate for electricity and have a contract term of 31 days or less. Because the market rate changes constantly, TXU can change the rate for their energy charge for these plans at any time. They notify customers about changes in writing at least 14 days before any change will be applied to your bill or take effect.

How the Right Plan and Rate Saves You Money Variable rate plans tend to be great conveniences for short term periods. For example, if you're moving or if you're between plans and you need extra time to shop for a fixed rate, then signing onto a month-to-month variable plan with a low introductory rate can save you money BUT only for that first month. Remember, you're only using the month-to-month plan to give you extra time to shop. You want to switch to a fixed rate electricity plan before the rate on your month-to-month plan jumps at the end of your first month.

Electricity prices change constantly. During periods of extreme weather, like winter and especially summer having a variable or fixed rate plan can either cost you or save you hundreds of dollars. That's because high energy demand causes the energy charge rate per kWh to rise sometimes suddenly. Customers with variable rate plans could see TXU's energy charges shoot up from 9 cents per kWh to 20 cents or more from one month to the next. Meanwhile, customers with fixed rate plans face no additional costs since the price for their TXU Energy fixed rate plan was locked-in ahead of time.

Average Energy Charges

According to TXU plan EFLs, energy charges for fixed rate plans tend to run approximately 9.9 cents to 15.5 cents per kWh for a monthly usage of 1000 kWh. All plans come with base charges, most at $9.95 per month. On the whole, TXU's energy charge rates are straight forward, very competitive, and rely on fewer ‘fine print” gimicks when compared to their competitors.

That said, customers still need to be cautious and consider the plan EFLs with their usage carefully. Almost all TXU plans charge higher average price per kWh rates for low usage. That's because the price per kWh comes out higher when you factor in things like base charges. For example, say the base charge for a plan is $9.95. To calculate that amount's effect on the price per kWh, you need to find out how that amount breaks down into cents per kWh.

  • 500kWh usage: $9.95/500 kWh = $0.0199 (or 1.99 cents per kWh)
  • 1000 kWh usage: $9.95/1000 kWh = $0.00995 (or .995 cents per kWh)

As always, Customers need to read plan EFLs carefully and fully understand how a plan's pricing works before signing up for it.

A few TXU plans do allow usage tier pricing to have a big effect on the energy charge. For example, if usage is below 1200 kWh per month the energy charge can be around 9 cents per kWh. If usage rises to more than 1201 kWh per month, the energy charge might rise to 12.5 cents per kWh.

Another pricing scheme might offer 100% discount on a number of highest usage days per month. That sounds great but this scheme is typically set up to reward customers that use more than 2000 kWh. Low usage homes can wind up paying through the nose.

Free night plans try to convince customers that they can save money by shifting their high electricity usage until later in the day.Though they offer free electricity during night, the plan's daytime energy charges are much as 1.5 to 2 times higher than average rates. As with all free time-period plans, it's up to the customer to figure out how control their usage in order to reap the savings.

How do I get the Cheapest TXU Energy Rate?

We've created a step by step guide to help you get the cheapest electricity rate. Plus we've built tools to help analyze your rate. Or you can use our Bill Calculator tool.

Listed here are the cheapest rates offered by TXU Energy in your area. If you would like, you may compare all TXU Energy rates, or view all TXU Energy plans and products to choose the best electricity plan for your home.

TXU Energy Rates for Houston

Company & Plan Term Rate
TXU Energy - Clear Deal 12 12 month 19.5¢
TXU Energy - Clear Deal 24 24 month 20.5¢
TXU Energy - Solar Value 12 12 month 20.9¢

Houston - Centerpoint Electricity prices as of 09-27-2022. Compare Houston Electricity Rates.

TXU Energy Rates for Dallas

Company & Plan Term Rate
TXU Energy - Clear Deal 12 12 month 18.9¢
TXU Energy - Clear Deal 24 24 month 19.9¢
TXU Energy - Solar Value 12 12 month 20.5¢

Dallas - Oncor Electricity prices as of 09-27-2022. Compare Dallas Electricity Rates.

TXU Energy Rates for Abilene

Company & Plan Term Rate
TXU Energy - Clear Deal 12 12 month 18.5¢
TXU Energy - Clear Deal 24 24 month 19.5¢
TXU Energy - Solar Value 12 12 month 19.9¢

Abilene - AEP North Electricity prices as of 09-27-2022. Compare Abilene Electricity Rates.

TXU Energy Rates for Corpus Christi

Company & Plan Term Rate
TXU Energy - Clear Deal 12 12 month 18.9¢
TXU Energy - Clear Deal 24 24 month 19.9¢
TXU Energy - Solar Value 12 12 month 20.5¢

Corpus Christi - AEP Central Electricity prices as of 09-27-2022. Compare Corpus Christi Electricity Rates.

Understand Your TXU Energy Bill

Unsure about how to decipher your TXU Energy bill?

We can help.

Check out our How to Understand your TXU Energy Bill page where you can get information on what the various charges and fees mean.

Reviews for TXU Energy

TXU Energy is one of the biggest retail electricity providers in Texas, boasting some 1.5 million customers. TXU has maintained a high standard for many years, maintaining an A+ rating on the BBB. The Texas PUC Sorecard rates the company 4 of 5 circles. It recently reported a total of only 154 complaints about TXU Energy between March and August, 2019.

TXU Energy rated a 706 out of 800 in the J.D. Power 2016 Retail Electric Provider Residential Customer Satisfaction Study. This put them 24 points below the study's average Texas score and appears largely due to fallout from the bankruptcy problems of its then-parent company, Energy Future Holdings Corporation (EFH).

Other reviews for TXU Energy from Consumer Affairs and Yelp score the company low due to complaints involving customer service issues. However, Texas Electricity Ratings gives TXU Energy 5 stars for their community outreach, plan innovation, and market perception. However, they scored only 3 stars for their complaint resolution efforts. Most TER customer reviews give high marks to billing and account management as well as customer service, and order experience.

TXU Energy Scores and Ratings:

Texas Electricity Ratings Overall Score for TXU Energy

3.9 / 5

TXU Energy Reviews

641 Reviews for TXU Energy

641

total reviews

News Articles About TXU Energy

Save! TXU Summer and Winter Discount Plan

Posted on

Unlock TXU Special Discount Plan 

Save with this TXU discount plan during this spring time heat wave. Find out how it can save you more in both winter and summer!
If high energy prices and high temperatures in Texas have got you worrying about your monthly electric bill, check out this new TXU plan that comes with discounts for summer and winter!

All this hot spring weather has many Texas electricity customers scrambling to find cheaper plans. But high energy prices aren't making it easy. However, a brand new TXU Texas electric plan offers a great discount to residential customers. Not only does it offer a competitive rate but it also includes special savings. Let's see how both of these can really help you cut your monthly energy bill!

TXU Energy Season Pass 12 Discount Rates

The TXU Energy Season Pass 12 is a 12-month fixed rate. Houston customers pay an average price of runs 18.5 cents per kWh at 1,000 kWh of usage, and includes the 17.5 cents per kWh energy charge and the $9.95 base charge, and pass-through Centerpoint TDU charges. In Dallas, the average price is 18.9 cents per kWh; including the 15.5 cents per kWh energy charge, the $9.95 base charge, and pass-through Oncor charges.

What Savings Does TXU Energy Season Pass 12 Offer?

With Energy Season Pass 12 you can get 50% off your energy charge during the summer and winter months. 

This means that from June 1st at 12:00 a.m. through August 31st 11:59 p.m., and from December 1st 12:00 a.m. through February 28th 11:59 p.m your energy charge will only be 8.75 cents per kWh. This is a very cheap rate, especially considering how much more electricity you use due to air conditioning during the summer and heating in the winter.

Are There Any Other Charges to Consider?

For customers who want flexibility to switch plans, they should weigh this plan carefully. There’s a $150 early termination fee should you decide to end your contract before the end of the term. However, if you’re canceling due to moving, you won’t be charged an early termination fee. TXU will notify you before the plan expires about what your options are. If you do nothing, they will automatically roll you into their month-to-month variable rate and that can be expensive. So, be sure to start shopping for the best Texas rates when that notice arrives.

Compare Electric Plans in Texas

Even with the early hot weather, TXU’s Energy Season Pass 12 may not be the right plan for everyone. Of course, the best way to know which plan works best for your home starts with knowing your monthly electricity usage.

The best place to shop energy plans is to visit www.texaselectricityratings.com/. We help you compare available electric plans, give you tips, and guide you through the information, so you can choose the best one for your home.

Shop the Best Pre-Paid Plans in Dallas

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Which Pre-Paid Electricity Plans Are the Cheapest Now?

Avoid early termination fees with pre-paid plans in Dallas. find out how you can spend a little now but save more later!
Are you just DONE with shopping electricity plans while you’re waiting for the spring shoulder months? Learn how pre-paid electric plans help you save money in Dallas.

Frustrated with shopping electricity plans while you’re waiting for the spring shoulder months in Dallas? Then check out the best pre-paid electric plans in Dallas and avoid paying expensive early termination fees. We’ve found the top three month-to-month electricity options out there for Oncor customers.

Cheapest Pre-paid Plans with “Free” Electricity

Flex Forward from TXU Energy has an energy charge of 10.1 cents per kWh. There’s a steep base charge of $9.95 as well. Plus, you’ll need to pay the standard TDU charges as well. That brings your average estimated rate to 15.6 cents per kWh for 1000 kWh of use, which is very high.

Free Nights from Acacia Energy has an energy charge of 11.65 cents per kWh during the paid electricity period. You’ll also have to pay the TDU charges during that period. However, it’s a “free” electricity nights plan. So, that means that you won’t have to pay for electricity during the free period, from 9:30 PM until 5:59 AM.

With these rates, the estimated rate for 1000 kWh is 11.7 cents per kWh. That’s assuming that 39% of your usage occurs during that free period. It’s also important to note that there’s a minimum usage fee of $0.95 for each day where usage is less than 16 kWh.

Energy Texas Monthly from Energy Texas has an energy charge of 8.11 cents per kWh. There are the TDU charges and a monthly base charge of $4.95. Once you add in those charges, the estimated average rate is 13.1 cents per kWh for 1000 kWh of use. Plus, the product is 100% renewable.

Are Variable Rate Electricity Plans Worth It?

In the long run? Absolutely not. For a short-term solution, it depends.

For example, if you can grab the best pre-paid while you’re waiting to shop for a cheaper fixed rate, you can avoid expensive early termination fees. It means you'll pay a slightly higher rate for electricity but only until you find a cheap fixed rate plan. Remember that the electric rates variable rate plans vary wildly from month to month. So, even if you switch to the best pre-paid plan for one month, you can be in for a huge shock the next month if the rates shoot up. And with electricity rates on the rise across the country, it's possible.

Save BIG on Your Monthly Electricity Bills in Dallas

Your best option for the cheapest electricity bills in Dallas is to lock in low rates for the long term. Finding the cheapest long-term, the fixed-rate plan is your best bet. Luckily, you've got the power to choose your electricity provider in Texas.

And we make finding the cheapest ones easy...

Visit https://www.texaselectricityratings.com/ for tips on finding, switching, and saving BIG when you move to your new electricity provider.