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Gexa Energy started in 2002 in the Texas deregulated energy market. Gexa services all Texas markets where electricity service has been deregulated. They were acquired by NextEra Energy, Inc. in 2005.

Gexa Energy is rated A+ by the Better Business Bureau.


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Most Recent Gexa Energy Reviews  


Great transfer experience
My rep was Zafar and he was excellent! He made it very easy for me to transfer my electricity. He took the time to answer all my questions and explained it in detail to where I can understand. The experience was fantastic and I would recommend and refer my friends and family to this company. Melanie S from Houston TX

binoy mathew
Excellent service and billing, everything is clear at website. BINOY MATHEW from Sugar Land TX

Service Provider
No problems. Residential Provider from Tomball TX


4-5 Star Reviews: 69 (20%)



Great transfer experience

My rep was Zafar and he was excellent! He made it very easy for me to transfer my electricity. He took the time to answer all my questions and explained it in detail to where I can understand. The experience was fantastic and I would recommend and refer my friends and family to this company.

Melanie S from Houston, Texas
July 10th, 2020

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3-4 Star Reviews: 35 (10%)



Ho hum

Switched to budget billing October 2019... paid $175 for service in September... switched to budget and billing jumped to $228.... remained that way until April 2020 then jumped to $338... not sure whats going on... Ive looked through the bills and our actual usage is less than the payment amount... now $338??? Feel like Im being ripped off....

Initially service was tremendous but as with most things the luster wears off.. riding out my contract and then leaving! Never had issues with Stream Energy! Never shouldve left..

Chris from Harlingen, Texas
May 16th, 2020

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2-3 Star Reviews: 55 (16%)



From plan to Month to Month a 2.7 % increase!!!

I was on a plan and my bill was $127 for 1995 kwh. Next month BAM for LESS kwh 1919, I was charged over $344!!!!! ROBBERY!! Bend over! So that's how you treat your customers during a pandemic.

sgytex from Rosharon, Texas
August 7th, 2020

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1-2 Star Reviews: 194 (55%)