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Gexa Energy started in 2002 in the Texas deregulated energy market. Gexa services all Texas markets where electricity service has been deregulated. They were acquired by NextEra Energy, Inc. in 2005.

Gexa Energy is rated A+ by the Better Business Bureau.

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Most Recent Gexa Energy Reviews  


Easy Peasy......
Dawn Pletcher
Service was turned on quickly. Very easy to sign up for service on website. Better service thus far than any other electric company I have been with in 20 something years. Haven't gotten a bill yet so I am not sure how to grade on that. So far so good.....
Dawn Pletcher from Baytown TX

So far, so good. No issues.
Sign up was easy and I haven't experienced any issues. I would have liked to have seen more plans to choose from. There are more plans but they didn't show up on the site I was using. Otherwise, no issues so far. Jonathan Julius from Plano TX

Gexa can cut your electric bill in half
I called Gexa engery before we change and they were the most nicest people I've ever worked with My worries are over Gexa did what they said they would guy didn't lie like other companies from Sunnyvale TX


4-5 Star Reviews: 64 (21%)



Easy Peasy......

Dawn Pletcher
Service was turned on quickly. Very easy to sign up for service on website. Better service thus far than any other electric company I have been with in 20 something years. Haven't gotten a bill yet so I am not sure how to grade on that. So far so good.....

Dawn Pletcher from Baytown, Texas
March 4th, 2020

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3-4 Star Reviews: 32 (11%)



Not recommended for low consumption

The website and the payment methods are easy but the rate is quite high if you don't really consume

David from Dallas, Texas
January 13th, 2020

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2-3 Star Reviews: 47 (16%)



Run Away DO NOT Sign up

First of all be aware that the price advertised does not include your electricity delivery change. This means that when they are advertising a 8cent per kwh charge you actually end up paying about 14 cent per kwh plus other fixed charges. I am currently trying to get out of this scam.

Current Customer from Dallas, Texas
February 13th, 2020

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1-2 Star Reviews: 157 (52%)



Shop around

Terrible customer service & ridiculously high hidden fees.... Gexa Energy will double your rate without notice. Signed up in 2016 and was paying $140.00 a month, three years later, same 1800 sqft apartment my monthly bill is now $500.00! November 2019 - February 2020.

Shop around from Houston, Texas
February 19th, 2020

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Gexa Energy News  


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Shop the lowest-price energy rates in Dallas, TX. Get the cheapest shoulder month electricity rates that meets your family’s needs! When’s the Best Time to Switch to a New Energy Provider in Dallas? The US Energy Information Association (EIA) has determined that we'll end the winter heating...

Best Loved Low Electricity Rates in Houston
Want a committed relationship with low electricity rates in Houston? Fall in love this Valentine’s Day with these sweet deals on Texas energy plans. Compare rates. Whisper sweet nothings. Shop and save! Will you swoon over low electricity rates in Houston? We’re coming out of a relatively mil...

Best Houston Electricity Plans Minus Bill Credits & Tiers
Is your current Texas electricity supplier giving you the best rate? Are you paying too much for confusing bill credits and tiers? Check out these plans with straight forward, simple pricing! Which of the best Houston electricity plans have simple pricing? If you go to an automatic car wash, you...

Gexa Energy FAQs  


What is the cheapest plan that Gexa Energy has?


The cheapest plan Gexa Energy has is Gexa Saver Freedom 12, with rates starting at 13.1¢. This is a 12 month plan. You can find details for that plan here.

Where can I order Gexa Energy electricity?


Gexa Energy has electricity plans in Texas

Where can I order Gexa Energy natural gas?


Gexa Energy does not have any natural gas plans

What do customers think about Gexa Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Gexa Energy customer review is 2.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ ra