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Founded in 2005, Payless Power is an electricity provider operating in the deregulated Texas marketplace that specializes in pre-paid electricity. Payless power caters to customers that have advanced smart-metering systems to offer pre-paid, or pay-as-you-go electricity service to consumers who may want to avoid paying deposits or signing a contract. Customers can then monitor their usage and how much power they have left through their personal accounts. If an individual or business doesn't have a smart-meter installed, Payless Power will help coordinate the process of having one installed.


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Payless Power Plan Summary

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2

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Customer Reviews of Payless Power

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Most Recent Payless Power Reviews  


I love it!!!!
I love this electric company. 5 stars from Corpus Christi TX

Easy
Very easy to turn on and get started. I like that the electricity you are using is right in front of you on the web site. And paying your bill can not be any easier. K Athearn from Texas City TX

Residential customer
Just overall customer satisfactory Nico Perez from San Angelo TX


4-5 Star Reviews: 79 (48%)



I love it!!!!

I love this electric company.

5 stars from Corpus Christi, Texas
June 25th, 2020

Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
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3-4 Star Reviews: 16 (10%)



Sign up

Easy to apply and pay for

New customer from Angleton, Texas
February 19th, 2020

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2-3 Star Reviews: 14 (8%)



While it may be good for some, this company sucks!!

I've had this company for about 5 months now. They charge more than what a normal plan would. I had Tara Energy before this and I was paying $100 or less a month.
With Payless Power I'm paying damn near over $150 a month. And they have a switch hold on my meter?! This company is crooked. I hate it.

Reanna Simerly from Houston, Texas
July 7th, 2020

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1-2 Star Reviews: 37 (22%)



Horrible

It was just horrible

Unhappy from Houston, Texas
July 13th, 2020

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Payless Power News  


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Payless Power FAQs  


What is the cheapest plan that Payless Power has?


The cheapest plan Payless Power has is SmarTricity Easy Choice - Prepaid Plan, with rates starting at 15.5¢. This is a 1 month plan. You can find details for that plan here.

Where can I order Payless Power electricity?


Payless Power has electricity plans in Texas

Where can I order Payless Power natural gas?


Payless Power does not have any natural gas plans

What do customers think about Payless Power?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Payless Power customer review is 4.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Payless Power Plans  


All Payless Power Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill

Month-to-Month
Pre-Paid Plan
15.5¢ / kwh
at 1,000 kWh per bill
N/A check the EFL
12 months
Pre-Paid Plan
14.5¢ / kwh
at 1,000 kWh per bill
N/A check the EFL