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Cirro Energy provides energy to over 150000 customers in Texas, and has expanded to offer electricity plans in New York and Pennsylvania.



Our Grading of Cirro Energy

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Cirro Energy Plan Summary

Total Plans

3

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Customer Reviews of Cirro Energy

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Most Recent Cirro Energy Reviews  


Great experience with customer service!
After being very concerned with a possible upcoming increase in my bill because of the snow event in Texas, I called Cirro and was told by the rep that, since we were on a contract with them, there would be no increase! She was fantastic at explaining how it works. I even signed a new contract and am very pleased with it! It's a great company! Cathie from Sugar Land TX

Very good
very nice abraham Samuel from Houston TX

ok
bery good rafaelvargas from North Richland Hills TX


4-5 Star Reviews: 37 (17%)



Great experience with customer service!

After being very concerned with a possible upcoming increase in my bill because of the snow event in Texas, I called Cirro and was told by the rep that, since we were on a contract with them, there would be no increase! She was fantastic at explaining how it works. I even signed a new contract and am very pleased with it! It's a great company!

Cathie from Missouri City, Texas
February 23rd, 2021

Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
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3-4 Star Reviews: 13 (6%)



Very good

very nice

abraham Samuel from Houston, Texas
September 10th, 2020

Billing & Account Management
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2-3 Star Reviews: 21 (10%)



Goodbye

I have been with Cirro since they first opened, I think in 2001. I just renewed at 11.00 cents per kwh and have a confirmation number. They are charging 12.72 cents. After 3 phone calls and a run around I gave up. Who would chose to pay 12.72 for something they can get for 11.00? Who? I have probably paid Cirro $100,000 over the years, and was basically shown the door.

Goodbye from Houston, Texas
August 25th, 2020

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1-2 Star Reviews: 112 (51%)



Worst electric company EVER!!

My bill has tripled since I've been with Cirro, they won't work with you at all!! They don't care about their customers unless your on the autopay system only!! They have double billed me and never admitted to it!! So I was just out that money, to bad!! I'm a single grandmother raising 3 special needs children and they think I'm made of money!! TXU I'm coming back!!

PJ from Weatherford, Texas
December 1st, 2020

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Cirro Energy News  


Houston Electricity Cheaper Than Last Year
Rates are trending down. If your current plan is expiring now is your chance to get the best Houston electricity cheaper than what you paid last years! Is Houston Electricity Cheaper This Year? Texas electricity prices have been on a downward trend for the past year. The average electricity price...

Dallas Electricity Cheaper Than Last Year
Should you wait to lock in an electricity rate for your Dallas home now? No! Rates are on a slow decline but it will end soon! Let us help you the best plans in in Dallas. Should I Lock-in Low Texas Electricity Rates Now? Texas electricity prices, like temperatures across the state, are on the...

Cheapest 12 Month Average Electricity Bill in Houston
Are you sure that deal adds up?Find out how to shop for the the lowest electricity bills in Houston. Learn why a cheap rate doesn't always mean the best savings! Which Houston Plans Have the Lowest Average Electricity Bill? One of the most common ways retail electricity providers advertise their...

Cirro Energy FAQs  


What is the cheapest plan that Cirro Energy has?


The cheapest plan Cirro Energy has is Smart Lock Online 24, with rates starting at 11.8¢. This is a 24 month plan. You can find details for that plan here.

Where can I order Cirro Energy electricity?


Cirro Energy has electricity plans in Texas

Where can I order Cirro Energy natural gas?


Cirro Energy does not have any natural gas plans

What do customers think about Cirro Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Cirro Energy customer review is 2.3 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

All Cirro Energy Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
24 Month Fixed Rate
24 month
Fixed Rate
11.8¢ / kwh
at 1,000 kWh per bill
15 Month Fixed Rate
15 month
Fixed Rate
11.3¢ / kwh
at 1,000 kWh per bill
$127 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
12 Month Bundled Rate
12 month
Bundled Rate
11.0¢ / kwh
at 1,000 kWh per bill