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Our Take on Cirro Energy

Our Rating:

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How We Rate

We aggregate data from multiple sources, including our customer reviews, rates, Public Utility Commission statistics, JD Power ratings, Better Business Bureau, and surveys.

Cirro has all the modern perks you'd expect from an electricity company: an app, usage emails, easy payment methods, on line account management. Cirro fits between and is priced between Discount Power and Reliant in the NRG/Reliant brand scape.

Short answer: Yes. Cirro offers competitive rates, green energy options and has comparable customer support to any of the NRG Brands, such as Discount Power, Direct Energy or Reliant Energy. So you get big company support w/ mid pack rates.

With Cirro, you get Relaint Energy/NRG back end, corporate stability and service at a lower price. - We like that.

Based on our customer reviews, Cirro Energy receives mixed feedback. Major complaints include poor customer service, billing issues, hidden fees, and aggressive disconnection policies. Common issues include unexpected rate increases, difficulty reaching supervisors, late/missing bills, payment posting delays, and inadequate communication. Customers praise Cirro's competitive rates and reliable service, most negative reviews cite frustration with billing errors, disconnection notices, and unresponsive customer support.

Pros

thumb_upCompetitve Rates
thumb_upSimple plans, Stable Rates
thumb_upOnline Account Management

Cons

thumb_downMid-pack rates
thumb_downContract End Dates - Surprise Bill Increases
thumb_downCustomer Service Response

Compare Cirro Energy Electricity Plans and Choose the Right One for You

How to Shop Smart

Explore current Cirro Energy electricity plans available in Texas and find the best fit for your home. Each plan includes a Safe-Rate Score that shows how closely the advertised rate matches what you'll actually pay. You can customize your usage to get accurate estimates, compare term lengths for short- or long-term savings, and review rate types to see which pricing style works best for you. Use the sort feature to easily organize plans by price, rating, or company name. Get transparent pricing, reliable service, and fast online sign-up today.

Shopping Tips

Use the Safe-Rate Score to see how closely a plans advertised rate matches what youll actually pay. Higher scores mean more stable pricing and fewer billing surprises.

Adjust your average monthly usage to get plan estimates tailored to your household's energy habits and see which options offer the best value for your needs.

Choose the contract length that fits your lifestyle from short-term flexibility to long-term price stability. Longer terms often help you lock in lower rates.

Compare fixed-rate and variable-rate plans to decide whether you prefer consistent monthly pricing or the potential savings that come with market-based rates.

Sort plans by rate, term length, rating, or company name to quickly find the most affordable, highest-rated, or best-fit options for your home.

Cirro Energy Customer Reviews

Cirro Energy Ratings

Overall Rating

Average Rating

1.8/5 of 180 Reviews

Plans & Pricing

Order Experience

Customer Service

Account Management

Likely to Recommend

Excellent, great company

Overall Rating:

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

I shopped around and discovered that TXU and Centerpoint have hidden cost that bring your bill up with unrealistic costs

— Jerry from Baytown, TX on March 6th, 2022

Jerry, thanks for the amazing review! We're so happy that we're able to provide you with electricity.

— Cirro Energy on March 8th, 2022

Customer Reviews

Cirro Energy Electricity Plans

Houston - Centerpoint Service Area Plans

Plan	Term	Rate
Bill Bonus 12	12/months	9.0^¢/kWh
Bill Bonus 24	24/months	9.9^¢/kWh
Simple Advantage 12	12/months	16.5^¢/kWh
Simple Advantage 24	24/months	16.9^¢/kWh
Bill Bonus Saver 12	12/months	20.7^¢/kWh
Bill Bonus Saver 24	24/months	20.7^¢/kWh

Rates as of Feb 27, 2026 at 02:45 PM

Dallas - Oncor Service Area Plans

Plan	Term	Rate
Bill Bonus 12	12/months	8.4^¢/kWh
Bill Bonus 24	24/months	9.9^¢/kWh
Simple Advantage 12	12/months	16.2^¢/kWh
Simple Advantage 24	24/months	16.8^¢/kWh
Bill Bonus Saver 12	12/months	20.6^¢/kWh
Bill Bonus Saver 24	24/months	20.6^¢/kWh

Rates as of Feb 27, 2026 at 02:45 PM

Lubbock - LPL Service Area Plans

Plan	Term	Rate
Bill Bonus 12	12/months	12.9^¢/kWh
Bill Bonus 24	24/months	12.9^¢/kWh

Rates as of Feb 27, 2026 at 02:45 PM

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Our Take on Cirro Energy

Our Rating: