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Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.


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Frontier Utilities Plan Summary

Total Plans

13

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Customer Reviews of Frontier Utilities

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Most Recent Frontier Utilities Reviews  


Easy
When light got cutoff they turn them back on quickly James Caywood from Houston TX

Review
Good. Hope it stays that way. Frances Davis from Kaufman TX

Best value and quality
It was easy and seamless. They had the best price without all the fine print . Simple straight forward and no hassle . Value provider from Columbus OH


4-5 Star Reviews: 20 (10%)



Easy

When light got cutoff they turn them back on quickly

James Caywood from Channelview, Texas
July 31st, 2020

Billing & Account Management
Customer Service
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3-4 Star Reviews: 4 (2%)



Great for first time customers

The No Hidden Fees plan I chose was great value this year. The renewal plans they offered me when it expired are not so great.

Mitch from Wichita Falls, Texas
January 20th, 2020

Billing & Account Management
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2-3 Star Reviews: 33 (16%)



Expensive

You may get a somewhat fair rate at the beginning, with a contract; but once your contract is over, be ready to pay 2-3 times your average bill. You get one notice maybe 2 months ahead that your contract is about to end, but no warning about how your bill will sky rocket.

Irvingboss from Irving, Texas
August 12th, 2020

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1-2 Star Reviews: 146 (73%)



Bait-and-switch

Signed up in April, first bill $23 then $60 for May and $154 June. I know it's summer, and I expected the bill to be high but not this high! 510 Sq.ft apartment with average usage 300kWh per month. My current plan with Frontier is 18.9 cents per kWh. Anyways I decided to move to extended stay in the July/Aug billing cycle as I thought it was a cheaper options. I shut everything down and I was gone. I am in disbelieve in my hotel room reading the next bill projection from Frontier with projected amount $140!! How?! I feel stupid because early termination fee $200 was a cheaper option. Well, I hate if they got you too.. but if it's a beginning of your contract, I would advice you to cut your losses. End the contract pay the fees, don't be like me.

Eric McNamara from Dallas, Texas
August 12th, 2020

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Frontier Utilities News  


Best Bill Credit Electric Deals in Houston
Bill credit electric deals produce generous price drops on your electricity bill...IF you stay within the predetermined usage. Choosing the right plan then becomes even more important! Where Are The Best Bill Credit Electric Deals? Bill credit electricity plans offer customers sizable price incen...

Shop Tiered Rate Electric Plans in Dallas
Electric prices are moving up and the temperature is heading down. Compare Dallas tiered rate plans and cut your electric bill this winter! Who Has the Cheapest Tiered Electricity Plans in Dallas? Colder months are on the way, and the window for getting the cheapest electricity rates in Dallas is...

3 Cheapest 12-Month Fixed 500kWh Electricity Plans in Dallas
Don't get trapped by high electricity rates because you use less than 500 kWh. Get the cheapest electricity in Dallas by shopping for the right plan! Who Has the Best Electricity Plans for Small Texas Homes? To save the most on your electricity bills, you need a plan that fits the size of your ho...

Frontier Utilities FAQs  


What is the cheapest plan that Frontier Utilities has?


The cheapest plan Frontier Utilities has is No Hidden Fees, with rates starting at 11.1¢. This is a 12 month plan. You can find details for that plan here.

Where can I order Frontier Utilities electricity?


Frontier Utilities has electricity plans in Texas, New Jersey, Pennsylvania, and Ohio

Where can I order Frontier Utilities natural gas?


Frontier Utilities has natural gas plans in Ohio, New Jersey, and Pennsylvania

What do customers think about Frontier Utilities?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Frontier Utilities customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Frontier Utilities Plans  


All Frontier Utilities Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
Bill Credit Plan
12 months
5.7¢ / kwh
at 1,000 kWh per bill
$132 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
12 months
8.9¢ / kwh
at 1,000 kWh per bill
$164 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
  • Enjoy a low fixed rate and stay cool this summer!
  • 12 months
    7.8¢ / kwh
    at 1,000 kWh per bill
    $101 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    24 months
    12.3¢ / kwh
    at 1,000 kWh per bill
    $123 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    12 months
    11.1¢ / kwh
    at 1,000 kWh per bill
    $111 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • No Hidden Fees!
  • No minimum usage or monthly base fees.
  • Perfect for townhomes and apartments
  • 12 months
    12.4¢ / kwh
    at 1,000 kWh per bill
    $124 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    6 months
    13.7¢ / kwh
    at 1,000 kWh per bill
    $137 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    12 months
    13.0¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    12 months
    13.0¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    6 months
    14.4¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    6 months
    14.7¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    12 months
    13.5¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    12 months
    16.8¢ / kwh
    at 1,000 kWh per bill
    $168 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month