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Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.


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Frontier Utilities Plan Summary

Total Plans

4

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Frontier Utilities Customer Reviews

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Most Recent Frontier Utilities Reviews  


100% Satisfied
Didn't take long to do and I'm now 100% green electric. Its not about savings, it's about using GREEN electric. Better for us and Mother Earth. Do your part. Go green for free. Also get 2, $50 Amazon gift cards for going green. Do your part to preserve our earth. No commitment required. Free to start/stop Spencer from Dublin OH

Good Customer service
No problem with them Robertf88 from Philadelphia PA

no problems
been with them 2 years no issues at all, not even during the 2 week freeze. Prices are average. Happier with them than I was with TXU! kurt from Killeen TX


4-5 Star Reviews: 29 (12%)



no problems

been with them 2 years no issues at all, not even during the 2 week freeze. Prices are average. Happier with them than I was with TXU!

kurt from Killeen, Texas
June 10th, 2021

Billing & Account Management
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3-4 Star Reviews: 5 (2%)



Great for first time customers

The No Hidden Fees plan I chose was great value this year. The renewal plans they offered me when it expired are not so great.

Mitch from Wichita Falls, Texas
January 20th, 2020

Billing & Account Management
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2-3 Star Reviews: 37 (15%)



No issues until...

I had no issues with power or billing until last month. I had auto-payment set up and my credit card was being billed properly. Due to some unrelated fraudulent activity several months prior I updated my credit card and no issues. On July 1st I received an email that my payment did not go through. The same day I made a manual payment. On my next bill there was a $20 'Disconnection Notice Fee' and a $2.30 late payment penalty all because they ran the wrong credit card. I called customer service and was no help.So I got a $20 fee for them sending an email and letter, plus a late fee for paying one day late because they ran the wrong credit card. So glad I won't be renewing with them.

Disgruntled Customer from Plano, Texas
July 21st, 2021

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1-2 Star Reviews: 182 (73%)



Rip off

I have a 2 bedroom apartment and my light bill is $400! Ill suck it up and pay the cancellation fee.. this is ridiculous. I have friends in this area with 5 bedroom homes who dont have $400 light bills. This is a rip OFF

Gina from Irving, Texas
August 4th, 2021

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Frontier Utilities News  


Most Popular 12 Month Electricity Plans In Dallas
Save more keeping cool! Find out which popular electricity plans in Dallas will work the best for you home. Which Retail Electric Provider Has the Most Popular Plans? Hyper-hot summer temps means it's time to flex your power to choose in Dallas. And if you’re like other customers in the market...

Most Popular Ft Worth Electricity Plans
Don't be cowed by the herd of  popular electricity plans available in Ft. Worth. We've corralled and sorted through them all. Check out which ones are the best at saving you money on your month bills. Finding Cheap Electric in The City of Fort Worth Finding cheap electric during the hot T...

Get the Real Best Electric Plans in Huffman
Why is it that when you compare light companies, those tiered rates don't have the lowest monthly bills? Find out how to shop the best electric plans in Huffman and save! How Has The Best Electric Plans in Huffman? In unincorporated areas like Huffman, Texas, getting utilities for your home can f...

Frontier Utilities FAQs  


What is the cheapest plan that Frontier Utilities has?


The cheapest plan Frontier Utilities has is Best Value 12, with rates starting at 8.9. This is a 12 month plan.

Where can I order Frontier Utilities electricity?


Frontier Utilities has electricity plans in New Jersey, Pennsylvania, and Texas

Where can I order Frontier Utilities natural gas?


Frontier Utilities has natural gas plans in Ohio, and New Jersey

What do customers think about Frontier Utilities?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Frontier Utilities customer review is 1.9 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

All Frontier Utilities Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
12 Month Bill Credit
12 month
Bill Credit
8.9¢ / kwh
at 1,000 kWh per bill
$133 est. avg. bill
12 Month Bill Credit
12 month
Bill Credit
10.9¢ / kwh
at 1,000 kWh per bill
$184 est. avg. bill
  • Enjoy a low fixed rate and stay cool this summer!
  • 12 Month Bill Credit
    12 month
    Bill Credit
    16.2¢ / kwh
    at 1,000 kWh per bill
    $162 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.7¢ / kwh
    at 1,000 kWh per bill
    $137 est. avg. bill
  • No Hidden Fees!
  • No minimum usage or monthly base fees.
  • Perfect for townhomes and apartments