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Frontier Utilities was founded in 2008 by two pioneers of the Australian and New Zealand retail electricity markets. In February of 2012, they were sold to a group of Texas based investors. The currently serve retail and commercial customers in both Texas and New York.


Our Grading of Frontier Utilities

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Frontier Utilities Plan Summary

Total Plans

13

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Customer Reviews of Frontier Utilities

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Most Recent Frontier Utilities Reviews  


Easy
When light got cutoff they turn them back on quickly James Caywood from Houston TX

Review
Good. Hope it stays that way. Frances Davis from Kaufman TX

Best value and quality
It was easy and seamless. They had the best price without all the fine print . Simple straight forward and no hassle . Value provider from Columbus OH


4-5 Star Reviews: 20 (10%)



Easy

When light got cutoff they turn them back on quickly

James Caywood from Channelview, Texas
July 31st, 2020

Billing & Account Management
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3-4 Star Reviews: 4 (2%)



Great for first time customers

The No Hidden Fees plan I chose was great value this year. The renewal plans they offered me when it expired are not so great.

Mitch from Wichita Falls, Texas
January 20th, 2020

Billing & Account Management
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2-3 Star Reviews: 31 (16%)



Unbelievable

It started off okay until they threatened to cut my bill off for $12 it's a shame they have no roll over on your bills I wouldn't recommend it to no one. And the worst part is it's covid-19 people barely can have a job right now

Mika from Houston, Texas
July 27th, 2020

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1-2 Star Reviews: 140 (72%)



lousy company

i was fairly happy with frontier till the end of my contract came up. i noticed my most recent bill at the time had increased substantially, so i went online to view my previous statements to see what was going on and all i recieved when i tried to pull up my previous monthly statements was: *this statement is inaccessible* i didn't understand why my bill had suddenly almost tripled. i had signed up originally for a 6.5 cent/kwh rate along with the oncor delivery charges which came to around 10 cent/kwh for 12 months. when my 12 months had ended they jumped my cost to 16.9 cent/kwh, very excessive without informing me then the next month to 17.9/
kwh. i removed my account from autopay immediately and they started harrassing me about paying the bill since i changed providers. as it stands my monthly bills were always payable about the 2nd day of the month so the final payment as of today is still not due for another 5 days. they also claim i now owe them a late payment fee on top of their ridiculous rate increases. i have never experienced such low handed practices in my life and i do plan to notify PUC about their devios business operations.

mark from Dallas, Texas
July 27th, 2020

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Frontier Utilities News  


3 Cheapest 12-Month Fixed 500kWh Electricity Plans in Dallas
Don't get trapped by high electricity rates because you use less than 500 kWh. Get the cheapest electricity in Dallas by shopping for the right plan! Who Has the Best Electricity Plans for Small Texas Homes? To save the most on your electricity bills, you need a plan that fits the size of your ho...

Cheap Estimated Electric Bill Plans in Houston
See how your home compares! Look over these estimated electric bills for Houston, TX. Lock in a cheap shoulder month electricity plan for your family’s needs! Which Houston Electricity Plans Are Cheapest? When it comes to evaluating retail electricity plans, one number doesn’t say it all. You...

Shoulder Months Start! Shop Cheap Electricity Rates!
Shop the lowest-price energy rates in Dallas, TX. Get the cheapest shoulder month electricity rates that meets your family’s needs! When’s the Best Time to Switch to a New Energy Provider in Dallas? The US Energy Information Association (EIA) has determined that we'll end the winter heating...

Frontier Utilities FAQs  


What is the cheapest plan that Frontier Utilities has?


The cheapest plan Frontier Utilities has is No Hidden Fees, with rates starting at 11.1¢. This is a 12 month plan. You can find details for that plan here.

Where can I order Frontier Utilities electricity?


Frontier Utilities has electricity plans in Texas, New Jersey, Ohio, and Pennsylvania

Where can I order Frontier Utilities natural gas?


Frontier Utilities has natural gas plans in Ohio, New Jersey, and Pennsylvania

What do customers think about Frontier Utilities?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Frontier Utilities customer review is 1.8 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Frontier Utilities Plans  


All Frontier Utilities Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
12 months
6.3¢ / kwh
at 1,000 kWh per bill
$138 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
12 months
8.9¢ / kwh
at 1,000 kWh per bill
$164 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
  • Enjoy a low fixed rate and stay cool this summer!
  • 12 months
    7.8¢ / kwh
    at 1,000 kWh per bill
    $101 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    24 months
    12.3¢ / kwh
    at 1,000 kWh per bill
    $123 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    12 months
    11.1¢ / kwh
    at 1,000 kWh per bill
    $111 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • No Hidden Fees!
  • No minimum usage or monthly base fees.
  • Perfect for townhomes and apartments
  • 12 months
    12.4¢ / kwh
    at 1,000 kWh per bill
    $124 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    6 months
    13.7¢ / kwh
    at 1,000 kWh per bill
    $137 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    12 months
    13.0¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    12 months
    13.0¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
    6 months
    14.4¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month