Chariot Energy Company Reviews

We've been collecting customer reviews for Chariot Energy so you can get the inside scoop on what it's like to be a customer.

Compare Chariot Energy Energy Plans

cheapest Electricity rates and plans in Houston texas
Great Customer Service. Lower Rates.
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

I switched from Green Mountain to Chariot Energy and I realize I could've have been saving so much money for YEARS.

— Ayesha from Houston, TX on August 13th, 2024

Electricity Plans for Chariot Energy

Houston - Centerpoint Service Area Plans

Plan Term Rate
GridPlus 12 12/months 6.7¢/kWh
GridPlus 13 13/months 7.0¢/kWh
GridPlus 24 24/months 7.2¢/kWh
GridPlus 15 15/months 7.6¢/kWh
GridPlus 36 36/months 7.8¢/kWh
Solarize 12 12/months 12.7¢/kWh
Free Days 12 12/months 13.2¢/kWh
Free Nights 12 12/months 13.3¢/kWh
Solarize 24 24/months 13.4¢/kWh
Free Nights 36 36/months 13.5¢/kWh
Free Nights 24 24/months 13.6¢/kWh
Free Nights 18 18/months 13.6¢/kWh
Solarize 36 36/months 13.7¢/kWh
Free Days 36 36/months 13.7¢/kWh
Free Days 24 24/months 13.8¢/kWh
Free Nights 15 15/months 13.8¢/kWh
Free Days 18 18/months 13.9¢/kWh
Free Days 15 15/months 14.0¢/kWh
PowerBank 24 24/months 17.7¢/kWh
GridMax 12 12/months 19.1¢/kWh
GridMax 36 36/months 19.2¢/kWh
GridMax 24 24/months 19.3¢/kWh
GridMax 18 18/months 19.4¢/kWh
GridMax 15 15/months 19.5¢/kWh
Rates as of Jul 14, 2026 at 03:04 PM

Dallas - Oncor Service Area Plans

Plan Term Rate
GridPlus 12 12/months 7.2¢/kWh
GridPlus 13 13/months 7.5¢/kWh
GridPlus 24 24/months 7.9¢/kWh
GridPlus 15 15/months 8.2¢/kWh
GridPlus 36 36/months 8.5¢/kWh
Solarize 12 12/months 13.6¢/kWh
Free Days 12 12/months 14.0¢/kWh
Free Nights 12 12/months 14.1¢/kWh
Solarize 24 24/months 14.2¢/kWh
Free Nights 36 36/months 14.3¢/kWh
Free Nights 24 24/months 14.4¢/kWh
Free Nights 18 18/months 14.4¢/kWh
Free Days 36 36/months 14.5¢/kWh
Free Nights 15 15/months 14.6¢/kWh
Free Days 24 24/months 14.6¢/kWh
Free Days 18 18/months 14.7¢/kWh
Solarize 36 36/months 14.7¢/kWh
Free Days 15 15/months 14.8¢/kWh
PowerBank 24 24/months 18.1¢/kWh
GridMax 12 12/months 19.6¢/kWh
GridMax 36 36/months 19.7¢/kWh
GridMax 24 24/months 19.8¢/kWh
GridMax 18 18/months 19.9¢/kWh
GridMax 15 15/months 20.0¢/kWh
Rates as of Jul 14, 2026 at 03:04 PM

Lubbock - LPL Service Area Plans

Plan Term Rate
GridPlus 12 12/months 9.1¢/kWh
GridPlus 13 13/months 9.4¢/kWh
GridPlus 15 15/months 9.7¢/kWh
GridPlus 24 24/months 9.7¢/kWh
GridPlus 36 36/months 10.3¢/kWh
Free Days 12 12/months 14.8¢/kWh
Solarize 12 12/months 14.9¢/kWh
Free Days 36 36/months 15.2¢/kWh
Free Days 18 18/months 15.3¢/kWh
Free Days 24 24/months 15.3¢/kWh
Free Nights 12 12/months 15.3¢/kWh
Solarize 24 24/months 15.4¢/kWh
Free Days 15 15/months 15.4¢/kWh
Free Nights 36 36/months 15.5¢/kWh
Free Nights 18 18/months 15.6¢/kWh
Free Nights 24 24/months 15.6¢/kWh
Free Nights 15 15/months 15.8¢/kWh
Solarize 36 36/months 15.8¢/kWh
PowerBank 24 24/months 19.4¢/kWh
GridMax 12 12/months 20.6¢/kWh
GridMax 36 36/months 20.7¢/kWh
GridMax 24 24/months 20.8¢/kWh
GridMax 18 18/months 20.9¢/kWh
GridMax 15 15/months 21.0¢/kWh
Rates as of Jul 14, 2026 at 03:04 PM

Best Chariot Energy Plans as reviewed by Texas Electricity Ratings

Solarize 12

More Information
Our Rating:
Plan Term: 12 Months
Plan Type: Fixed Rate

Solarize 12 is a good plan for electricity customers who's usage fluctuates across usage tiers over the course of the year. What that means is customres who use 600 kWh in a month in the spring, but 1600 kWh in August. That way customers with wide varieances in usage don't get bitten by rates that have big jumps between usage tiers.
thumb_upPros:
100% environmentally friendly, no monthly recurring free, competitive energy rate.
thumb_downCons:
Not the cheapest rate, but market competitive.

Solarize 24

More Information
Our Rating:
Plan Term: 24 Months
Plan Type: Fixed Rate

Solarize 24 is a good plan for electricity customers who's usage fluctuates across usage tiers over the course of the year. What that means is customres who use 750 kWh in a month in the spring, but 1250 kWh in August. That way customers with wide varieances in usage don't get bitten by rates that have big jumps between usage tiers.
thumb_upPros:
100% environmentally friendly, no monthly recurring free, competitive energy rate.
thumb_downCons:
Not the cheapest rate, but market competitive.

Solarize 36

More Information
Our Rating:
Plan Term: 36 Months
Plan Type: Fixed Rate

Solarize 36 is a good plan for electricity customers who's usage fluctuates across usage tiers over the course of the year. What that means is customres who use 900 kWh in a month in the spring, but 1900 kWh in August. That way customers with wide varieances in usage don't get bitten by rates that have big jumps between usage tiers.
thumb_upPros:
100% environmentally friendly, no monthly recurring free, competitive energy rate.
thumb_downCons:
Not the cheapest rate, but market competitive.

Free Nights 36

More Information
Our Rating:
Plan Term: 36 Months
Plan Type: Fixed Rate

This is a pretty decent time of use plan for "Free Nights." The rates are low across all usage tiers of 500, 1000, and 2000 kWh. Of course, the $9.95 monthly base charge is very high for the market, and probably what makes the lower rates possible. The 11 PM window for free energy starts pretty late compared to some other plans, so folks who can schedule their appliances and/or have an electric vehicle to charge make the most sense for this plan. The cancellation fee of $15 per month remaining on contract is also nice.
thumb_upPros:
This is a pretty good Time of Use Plan, with free nights, and a decent rate accross all tiers of usage. 100% green energy.
thumb_downCons:
This plan has a $9.95 monthly charge, which is pretty high adds almost $120 a year to your electricity bills.

Free Nights 24

More Information
Our Rating:
Plan Term: 24 Months
Plan Type: Fixed Rate

This is a pretty decent time of use plan for "Free Nights." The rates are low across all usage tiers of 500, 1000, and 2000 kWh. Of course, the $9.95 monthly base charge is very high for the market, and probably what makes the lower rates possible. The 11 PM window for free energy starts pretty late compared to some other plans, so folks who can schedule their appliances and/or have an electric vehicle to charge make the most sense for this plan. The cancellation fee of $15 per month remaining on contract is also nice.
thumb_upPros:
This is a pretty good Time of Use Plan, with free nights, and a decent rate accross all tiers of usage. 100% green energy.
thumb_downCons:
This plan has a $9.95 monthly charge, which is pretty high adds almost $120 a year to your electricity bills.

Free Nights 12

More Information
Our Rating:
Plan Term: 12 Months
Plan Type: Fixed Rate

This is a pretty decent time of use plan for "Free Nights." The rates are low across all usage tiers of 500, 1000, and 2000 kWh. Of course, the $9.95 monthly base charge is very high for the market, and probably what makes the lower rates possible. The 11 PM window for free energy starts pretty late compared to some other plans, so folks who can schedule their appliances and/or have an electric vehicle to charge make the most sense for this plan. The cancellation fee of $15 per month remaining on contract is also nice, and you don't always see that on a 12 month plan.
thumb_upPros:
This is a pretty good Time of Use Plan, with free nights, and a decent rate accross all tiers of usage. 100% green energy.
thumb_downCons:
This plan has a $9.95 monthly charge, which is pretty high adds almost $120 a year to your electricity bills.

Looking for more? Compare all available Plans

Chariot Energy Rating and Review Summary

There are 3 total reviews for Chariot Energy, with an average rating of 2.5/5.

Company Stars Rating Reviews
Chariot Energy
2.5/5 3
Star Rating Ratings and Link
1 5 star reviews
0 4 star reviews
0 3 star reviews
0 2 star reviews
2 1 star reviews
Category Stars
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Recent 5 Star Reviews

Great Customer Service. Lower Rates.
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

I switched from Green Mountain to Chariot Energy and I realize I could've have been saving so much money for YEARS.

— Ayesha from Houston, TX on August 13th, 2024

Recent 4 Star Reviews

Recent 3 Star Reviews

Recent 2 Star Reviews

Recent 1 Star Reviews

BUYER BEWARE - CHARIOT ENERGY IS TERRIBLE
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

PREDATORY COMPANY, BUYER BEWARE -- Chariot Energy has been by far the worst electric company I've ever had (and I've had many). They CHANGE DUE DATES on your billing, then charge late fees. They hide this by the fact that you're not able to view your online bill for months at a time, all the meanwhile DOUBLE CHARGING YOU. On top of that, their CUSTOMER SERVICE dept is open from 8-5 MF, then 9am-1pm on Sat. So you better set some time away from your workday if you want to have an ATTEMPT of getting a ahold of someone. That's IF they even answer. You will actually get VOICEMAIL with this company and they will NOT REPLY. We have CONSTANT BLACKOUTS in the middle of the day. Resetting our clocks and interrupting our work day ONCE OR TWICE A MONTH. TERRIBLE, PREDATORY, DO NOT USE THEM!

— Angry Chariot Customer from Roanoke, TX on September 6th, 2024

Hi there. We're sorry to hear about your experience, and we completely understand how frustrating situations like this can be. This is not the level of service Chariot Energy aims to provide. There was a temporary delay that impacted billing and account updates for some customers, which may have caused confusion around due dates and account activity. We know how important it is to have clear, timely access to your billing information, and we sincerely apologize for the inconvenience this caused. Please know that any concerns regarding billing dates, charges or potential duplicate transactions are taken seriously. Our team would like the opportunity to review your account in detail and make sure everything is accurate and fully resolved.

We also want to assure you that our Customer Care is actively working to assist you! While attempts have been made to reach you, and we will continue trying, we want to connect directly to address your concerns and get this resolved for you as soon as possible. In the meantime, you're welcome to reach out to us directly at customercare@chariotenergy.com, and we'll prioritize your case. We appreciate your feedback and truly hope for the opportunity to make this right.

— Chariot Energy on June 11th, 2026

Still trying to get the credit dept to approve our deposit waiver
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Had a letter of credit from my old provider that I was using to get the deposit waived but apparently that's not good enough for them. They wanted 12 months of bills and when I accidentally gave them 11 they still wouldn't approve the switch. Impossible to deal with and I haven't even began service with them.

— Elizabeth from South Houston, TX on June 26th, 2024

All Reviews By Date

BUYER BEWARE - CHARIOT ENERGY IS TERRIBLE
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

PREDATORY COMPANY, BUYER BEWARE -- Chariot Energy has been by far the worst electric company I've ever had (and I've had many). They CHANGE DUE DATES on your billing, then charge late fees. They hide this by the fact that you're not able to view your online bill for months at a time, all the meanwhile DOUBLE CHARGING YOU. On top of that, their CUSTOMER SERVICE dept is open from 8-5 MF, then 9am-1pm on Sat. So you better set some time away from your workday if you want to have an ATTEMPT of getting a ahold of someone. That's IF they even answer. You will actually get VOICEMAIL with this company and they will NOT REPLY. We have CONSTANT BLACKOUTS in the middle of the day. Resetting our clocks and interrupting our work day ONCE OR TWICE A MONTH. TERRIBLE, PREDATORY, DO NOT USE THEM!

— Angry Chariot Customer from Roanoke, TX on September 6th, 2024

Hi there. We're sorry to hear about your experience, and we completely understand how frustrating situations like this can be. This is not the level of service Chariot Energy aims to provide. There was a temporary delay that impacted billing and account updates for some customers, which may have caused confusion around due dates and account activity. We know how important it is to have clear, timely access to your billing information, and we sincerely apologize for the inconvenience this caused. Please know that any concerns regarding billing dates, charges or potential duplicate transactions are taken seriously. Our team would like the opportunity to review your account in detail and make sure everything is accurate and fully resolved.

We also want to assure you that our Customer Care is actively working to assist you! While attempts have been made to reach you, and we will continue trying, we want to connect directly to address your concerns and get this resolved for you as soon as possible. In the meantime, you're welcome to reach out to us directly at customercare@chariotenergy.com, and we'll prioritize your case. We appreciate your feedback and truly hope for the opportunity to make this right.

— Chariot Energy on June 11th, 2026

Great Customer Service. Lower Rates.
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

I switched from Green Mountain to Chariot Energy and I realize I could've have been saving so much money for YEARS.

— Ayesha from Houston, TX on August 13th, 2024
Still trying to get the credit dept to approve our deposit waiver
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Had a letter of credit from my old provider that I was using to get the deposit waived but apparently that's not good enough for them. They wanted 12 months of bills and when I accidentally gave them 11 they still wouldn't approve the switch. Impossible to deal with and I haven't even began service with them.

— Elizabeth from South Houston, TX on June 26th, 2024

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