Recommended Plans in Grand Prairie
Steady Rate
24 Month Fixed Rate
Champ Saver-24
9.5¢ / kwh
at 1,000 kWh per bill
$95
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month

Rate:
9.5¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$250
Monthly Recurring Charge:
$0.00
Important Documents:
Info
12 Month Plan
12 Month Tiered Rate
Sure Saver 12
5.8¢ / kwh
at 1,000 kWh per bill
$94
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month

Rate:
5.8¢ / kwh @ 1,000 kwh
Rate Type:
Tiered Rate
Term Length:
12 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
3 Year Price Protection
36 Month Fixed Rate
Eagle 36
10.2¢ / kwh
at 1,000 kWh per bill
$102
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month

Rate:
10.2¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
36 months
Early Termination Fee:
$20 per month remaining
Monthly Recurring Charge:
$4.95
Important Documents:
Info
Champion
12 Month Fixed Rate
Champ Saver-12
10.2¢ / kwh
at 1,000 kWh per bill
$102
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month

Rate:
10.2¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$150
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Average Rates & Usage in Grand Prairie
In December, the average electricity rate in Grand Prairie was 11.87¢ per kWh.
The average households monthly electricity usage was 1,014 kWh,
making the average bill around $120.
based on EIA Data as of January, 2021
Cheapest Electricity Providers in Grand Prairie
Trending Plans in Grand Prairie
Plan Name
Company
/ Rating
Length
Price
Est Avg Bill
Steady Rate
24 month
Fixed Rate
Fixed Rate
9.5¢ / kwh
at 1,000 kWh per bill
$95
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Spark Energy
15 month
Fixed Rate
Fixed Rate
9.4¢ / kwh
at 1,000 kWh per bill
$95
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
First Choice Power
12 month
Fixed Rate
Fixed Rate
10.8¢ / kwh
at 1,000 kWh per bill
$108
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
12 Month Flat Rate
12 month
Flat Rate
Flat Rate
7.2¢ / kwh
at 1,000 kWh per bill
$95
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Wow, you're particular!
We don't have any plans that match your criteria :(
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Recent Customer Reviews
The Juice is Worth the Squeeze
We have used this service for a year and the service has been great. So great we are signing on for another year.
Best Service in Texas from Allen, Texas
June 26th, 2020
Billing & Account Management
Customer Service
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Need fair pricing? Switch to 4 Change!
I decided to try them out after getting raked over by TXU. I'm so glad I did! My bills have never been lower than they have since signing up with 4 Change. In a one bedroom apt, my bills are have been holding at between $55-$65 per month. TXU.. much higher!. I did myself a big saver favor and glad I did.
Swealtering in TX from Bedford, Texas
June 27th, 2020
Billing & Account Management
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Amazing Company, AutoPay Needs Work
Chariot is a fantastic company. I love having affordable renewable energy powering everything in my house. Plus. it's really great getting an email detailing how my weekly and monthly electricity usage fluctuates--it really shows the impact that conservation efforts have.
The only complaint I've ever had was in regards to AutoPay: when I first set it up it doesn't tell you it has to be a certain number of days before the bill is due for it take effect. I ended up getting a late payment email, and when I called to clarify the customer service rep was very helpful. They took my payment right there and reduced the late fee I owed. I will be sticking with Chariot for as long as I am in Texas!
Jacob from Fort Worth, Texas
June 27th, 2020
Billing & Account Management
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Champion Energy Simply Electricity
All went smooth and painless. Not too many choices and that made it easy! Fixed rate plan and no usage thresholds and all that commotion. They give you a weekly usage report and helping tips to conserve electricity.
GKL DFW from Fort Worth, Texas
June 29th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
4Change electric service
I am very pleased with the company. To me everything was clear and easy to read. I compared 4change with other services. I decided to go with 4change and that was over 4 years ago. I recommend them as a provider.
satisfied customer from Grand Prairie, Texas
June 29th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Consumer Focused
Compared to other utility customer service, 4Change Energy exceeds expectations!
Reverend Erma Myers from Fort Worth, Texas
June 30th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy
Very satisfied no issues
Trh from North Richland Hills, Texas
June 30th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric review
Good
Seong sook Han from Allen, Texas
June 30th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Cut off my Power
Recently moved into a new house. Signed up for Brilliant Energy's 3 month plan. I signed up on May 27, 2020 with a start date of June 5, 2020. Upon signing up i got two emails, one confirming my plan and another asking me to set up an online account which i did. Done, everything was set up and easy. We move in to the house on June 6 and have no issues, power is on. Fast forward to today, June 30, around 9:00am the power was shut off. I call Brilliant Energy and they informed me that my account was shut off because i failed to send them a copy of my Driver's license and something else. She tells me an email was sent to me the May 27 with a request for those documents. I tell her i did not receive that email nor any follow up emails regarding this. I ask if i can provide those documents now and she tells me that they no longer offer the 3 month plan i signed up for and i would have to sign up for a 1, 2,or 3 year plan at more per kW. At this point i am upset and ask to speak with someone else and she says no. So i ask her "What am i supposed to do then?" she says "You can go online and sign up for a different plan or i can sign you up for one of our reasonable plans". I say "Again i have no power so how am i supposed to sign up for another provider?" She doesn't respond and i hang up. I go to a local store and use their internet to sign up for another provider.
The whole situation felt like a trap and i was lucky to be home when it happened so i could fix it.
Hayden from Krum, Texas
June 30th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent rate but why only 9 months?
Fast service and easy to work with.
Doc Vega from Princeton, Texas
July 1st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Champion Energy Can't be beat
I have been with Champion Energy for about 10 years now. Before I would switch every year or two to get the best rate or better customer service. Since I have been with Champion they have provided both and I have kept renewing with them each year. They do what they say. There is NO small print and nothing hidden you can't go wrong with them. You will not regret choosing them as your energy provider.
TWilkins from Fort Worth, Texas
July 1st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great customer service
I've been affected by the pandemic and Entrust customer service was very helpful
E. Bolden from Temple, Texas
July 1st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Very satisfying
Love this co8
Charlene Preston from Duncanville, Texas
July 2nd, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Exceptional customer service
Delightful customer service.
Michael Moore from Dallas, Texas
July 3rd, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Exceptional customer service
Delightful customer service.
Michael Moore from Dallas, Texas
July 3rd, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Constellation
Love the rates
Tina from Moody, Texas
July 4th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Awesome!
Weve had champion energy close to 3 months now and we love it! I love that you can log in at any time and see how much your bill is so far.
Prince from Dallas, Texas
July 4th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Educated sales service!
So I've begun shopping for electric providers now due to covid and at the need for at-home savings, I had the privilege of working with Mr Anthony Trevino out of Grand Prairie Texas. I've always considered myself a smart shopper but never in the area of electric costs. And I've never worked with Reliant Energy ever. My experience today was enlightening to say the least. I spoke to someone that was passionate to not only sell the product but to genuinely help me learn and break down what every cost means. And although I did not make a switch today (due to some transition), when I am ready and I will be, Anthony Trevino at Reliant Energy will have my business that's for sure! Thank you Mr Trevino for making an educated Electric Energy Shopper out of me and making me feel better about this life decision.
Claudia Martinez Pena
Anthony Trevino - Reliant Energy Rep from Burleson, Texas
July 6th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Gracias
Great people
Thx
Gabriel from Midland, Texas
July 8th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Renewal
I have been very satisfied with our service from ENTRUST ENERGY. I have recommended them to friends and neighbors when discussing energy bills, especially in the summer months. My bills have been reasonable and affordable. Now that my service is up for renewal I was concerned that my rate would increase considerably. When I called to discuss renewal I spoke with HENRY. He was polite, in a genuine way. He was patient and took the time to explain things. He listened to my concerns, he repeated himself when I needed him to without rushing. Henry found a plan for me that is actually a little less than what I have been paying. I didn't expect that. I will continue to recommend ENTRUST ENERGY to my neighbors and friends. Excellent customer service. Great rates. Thank you ENTRUST ENERGY.
Jlgarcia410 from Waco, Texas
July 9th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Simply the Best
Better than all the rest. Love me some Tina. I feel like I've found a friend with my all wind plan many years ago. I found my carrier was hidden in a giant energy company claiming a more organic approach to supplying power. Love the simplicity of ordering and payment, been late a couple of times and get notified of it real quick. Also quick have been my very few concerns answered over the years. Thank you for being my Energy Source for these years and to offer to freeze my rate for two more years.
Ernest from Dallas, Texas
July 10th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good so far
My second bill is coming up soon. Im eager to see the price because of the heat weve had.
Donna from Bullard, Texas
July 11th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great experience
I've had v247 for 2 years ... no issues ... zero problems. Today I renewed for another 2 years :)
Eric M. from Plano, Texas
July 15th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good Experience
Have been satisfied with all aspects of their plans and service. Would recommend them.
PTin BigD from Dallas, Texas
July 16th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Billing
Great
A Munoz from Fort Worth, Texas
July 20th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Review
Easy transition - great monthly average program, used 2nd month of service!
Dreed from Bedford, Texas
July 21st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent so far!
Good service and good response times to questions.
Rice from Nacogdoches, Texas
July 21st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good experience
Good experience
char from Irving, Texas
July 22nd, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great unknown company!
Ive always been nervous about going with a company I have never heard of before. 4Change Energy has been the best experience Ive ever had. Great price, weekly email updates with graphs of my electric usage and energy tips.
Michelle N. from Carrollton, Texas
July 23rd, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Champion Energy
No issues.
Mike from Lewisville, Texas
July 23rd, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Rosie Jaramillo
Very curtious, very nice and precise speech. Was very clear to understand. Thanks
Rosie Jaramillo from Wichita Falls, Texas
July 27th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
DECEPTIVE ADs - bait & switch
I signed up for this on 6/29 and on 7/27 I got a bill for a whopping $132 at 15.4 kwh and not the 5.9cent KWH. Which is .10 cents per KWH higher than my previous provider TXU. I thought they charged the highest rate in Austin TX.
Pulse Power just did a classic switch and bait, but it is also deceptive, because they bait you with 5.9 cent and a teeny-tiny clause "average price per kwh for 1000 kwh usage". I totally overlooked that, because I never in 65 years, based price on usage. I am 65 and the clause is deliberatlly too small and easily overlooked. It is like "Hey, 5.9cent!" and then whispering under your breath "if kwh is over 1000 usage,".
What Luis the rep (great customer service) on the phone explained to me on 7/28/20, is that if I don't hit >= 1,000 kwh, then I am billed the highest rate 15.4. I only get the 5.9 cent rate if I GO OVER/EQUAL to 1000 kwh. Now I am contracted to them for a year.
BUYER BEWARE. They grab you as the lowest rate, and in teeny-tiny print it reads 5.9 cent "average price per kwh for 1000 kwh usage".
I am totally screwed.
Kendall-johns from Austin, Texas
July 28th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Excellent
cheap
jcmars43 from Palestine, Texas
July 28th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
excellent rates
great plan - rates are as advertised
Horst from Garland, Texas
August 3rd, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Really straightfoward
My plan with Champion was reliable and really well priced. I was just so thankful to find an energy company that was straightforward and wasn't trying to deceive me with hidden fees and stuff. Their transparency is just miles above a lot of other companies. I would really highly recommend.
Ashley from Dallas, Texas
August 4th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
ok
bery good
rafaelvargas from Hurst, Texas
August 4th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric is ridiculously high!! As soon as we can switch we will be shopping for a cheaper services
Our electric is extremely way to high, $700 is ridiculous and then you can even get out of it because your contracted. Definitely shopping around for better prices.
Way to expensive from Belton, Texas
August 5th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Amazing
Amazing
Terri from Midland, Texas
August 6th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good
Nice I like how I can see how much I use because I started unplugging stuff I didnt need and my amount went as according
Angel from Odessa, Texas
August 7th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Sky High Prices
I have to pay every 4-5 days. I feel all I pay is my electricity bill
Iliana Perez from McAllen, Texas
August 7th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great provider
A1 customer service! Friendly efficient and a strong willingness to ensure customer satisfaction!
Adi W. from Dallas, Texas
August 10th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Love the daily notifications
I've enjoyed the ease with the service and plan. I am moving and will for a time have two locations so forced to look at alternatives due to policy restrictions that I can't be two places at once. I can't be caught not having AC in Texas during Summer while setting up the new and moving out of the old. Who came up with that policy. Also noticed the rates have changed ... Guess I will be risking another change but I did love how I always knew my balance and if something was wrong due to the charges (roommate) ... Great way to keep track and know when to pull back and shut things off! Not to mention FACEBOOK and the things I learned along the way!
Faith Leapove from Belton, Texas
August 12th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Thank you
They very helpful and I would recommend other ppl this company
Tangela Smith from Tyler, Texas
August 13th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great company to do business with.
4 Change Energy has been a pleasure to do business with. No hidden charges, easy to pay bill on their site. May not be the lowest rate Ive ever had, but the service is so good that doesnt matter. No surprises each month. Happy to renew contract with them.
Nancy from Irving, Texas
August 18th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great electric prepaid co. Changing new texting does not work go back to old
I have been with pogo a year loved it an still do except for their new customer service. When I first signed up I could go into my account pay my bill or get a barcode instantly an pay. Now they have changed the way I get a text an I can't directly go into my acct. I have tried to get barcode an they never come up on my phone. I have called them several times an it's a big problem getting thru but when I do I try to explain this new way don't work I hate it. They used to make it easy to pay or chat now chat u still can't get anyone all I get is sorry can't help u with that. So I'm hoping that they go back to correct way of contacting an paying bills.
Other than that I love pogo bills are cheapest just can't pay bill any way but calling them an being put on hold forever. I would recommend them highly if they weren't changing the service
Roberta from Tyler, Texas
August 20th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Expensive
Everything went smoothly transitioning to constellation. I dont about leaving them just yet as that will be coming up soon.
Johnston from Leonard, Texas
August 21st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Best company
We've been in Champion energy for almost 5 years.No problem at all.
Myrna from Rockwall, Texas
August 23rd, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Electric pride
I have been with other providers , but when i swiched to 4change , well it was a surprise they actually honor what they say .my bill is now affordable.not so high i couldn't pay and eat too .Thank you 4chande
Kay from Denison, Texas
August 24th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
electricity
I have been pleased with the telling me how much electricity I am using and my bill
electrictiy from Aubrey, Texas
August 24th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy customer
Like the price, service.
Tadeusz Kowalik from Dallas, Texas
August 29th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great company!
They are always fast, friendly and very professional.
B.J. B from Fort Worth, Texas
August 31st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy customer
I've had nothing but pleasant experiences with their services. Prices are cheaper than most out there! Great customer service
Harmony Hill resident from Rowlett, Texas
September 1st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
What can I say they bill me monthly for electricity
I had no issues with billing which is usually the cause to hate them. I had an issue with signing up since I had my credit locked. I wish they would tell online you who they use to check your credit so people can unfreeze or unlock their credit before hand. Like all electric company's they get you in with a good rate then charge a lot more to renew, but all companies do that. All that being said it was a good experience with them and I wish I could stay with them but on to the next with a better rate.
Michael H. from McKinney, Texas
September 2nd, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Constellation Rocks!
No hassle.
Caroline from Lewisville, Texas
September 4th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
I love entrust
Had knock on door and switched from TXU to Entrust, wasn't sure but they said it would save me money. And it did, great customer care.
Kathryn from Fort Worth, Texas
September 9th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Happy with service
My first bill was the lowest in two years.
Could hardly believe it. Right off the bat, I saved the $9.95 monthly charge from other companies. Yes you will still have the 4
$4.32 AEP service charge, which everyone has to pay, but other companies add that $9.95 delivery charge, so there was immediate savings of over $100.00.
Happy customer from McAllen, Texas
September 10th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Decent company\Ok prices
Easy to set up, customer service is good..prices are mid way...chose company because previous used and they were above average and that's the type of company I want to work with.
Jace from Sherman, Texas
September 11th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Love, love, love 4Change!
Easy to sign up. Clean, reliable energy at a fabulous price. Been using them for years and just signed up for 2 more!!
Shirley from Princeton, Texas
September 11th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Goodyears
Enjoyed 2 year, looking forward to several more
Hotwire from North Richland Hills, Texas
September 14th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Poor customer service
I get paid once a month and asked to have my due date moved forward by a FEW DAYS (like 3-5 days). They wouldn't change my due date because I wasn't drawing social security. We're in the middle of a pandemic, and this is how they treat their customers.
CynAMe from Fort Worth, Texas
September 15th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good
Good
Cornelia Lorenzo Chavez from Dallas, Texas
September 15th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Very helpful
Customer service was very professional and helpful.
Efren Sanchez from Paris, Texas
September 17th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
The best
I'm still indebted to the customer service representative Nathally who walked to my door courageously and convinced me to opt into reliant Energy. I don't regret signing up for this service. The best ever i have used
Pascal N. from Balch Springs, Texas
September 17th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
New electrical Source
I thought I was getting a little bit rate than the results
Robert Mercer from Irving, Texas
September 22nd, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
overall
Good
alan from Dallas, Texas
September 25th, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Good Rates BUT!
I liked getting the email about my renewal, but when trying to call the number to ask a question it states it is not a working number. I called 855-784-2426. I was a bit frustrated with that. I just selected the accept but noticed that when I pulled 4energy site the rate for the charitable 24 was less than what I was given for a renewal and that was my question.
Vickie St. Clair from Cleburne, Texas
October 1st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Constellation
Awesome experience & very easy to enroll and a lots of option to save.
Joven Taberna from Sachse, Texas
October 1st, 2020
Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
Great provider for savvy customers
Griddy provides a great option for wholesale electricity pricing. Its not for everyone, but for people like me who want to squeeze additional savings from their utilities, it can save a bundle. If youre into set it and forget it Griddy might not be for you. If you are more informed and comfortable with technology tools, its a great fit. I just want to save money after all!! I live in the DFW area.
Great Provider! from Arlington, Texas
October 2nd, 2020
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Awesome
Have changed all of our properties to Griddy
Ck from Dallas, Texas
October 2nd, 2020
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Wholesale pricing is awesome
Moved from California, paying4- 6 times what I pay with Griddy.
Im averaging, all in costs, 7-10 cents a kWh. The 10 buck subscription is well worth it. I just avoid using a lot of electricity M-F 2PM-5PM when rates are higher. Ive saved 600 dollars in 18 months compared to the average Texas all in rate.
Tim knoch from Arlington, Texas
October 3rd, 2020
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Good service
Customer
none from Irving, Texas
October 6th, 2020
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Thank you for understanding!
Camila and Emma on the messenger option are amazing! Kind, professional, understanding and that is very rare to find in customer service nowadays. Thank you!!!
Diana from McAllen, Texas
October 9th, 2020
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Beware of extra charges
I have been with Infuse Energy for more than a year. I enrolled in autopay to avoid any extra fees. All good until my bank changed my card twice in a row within 2 weeks. Infuse energy charged $35 twice for declined transactions + $6 late fee and $10 disconnect notice fee. Autopay is for peace of mind but in this case, it is not. Instead of a notification for reminder, they charge extra for declined transactions. Not a good business practice
Liem Nguyen from Lewisville, Texas
October 12th, 2020
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4 years
Been a customer about 5 years. First year had a trial plan. Had no issues. Have a 3600 sqf house, 2 units. Pool, Landscape lights; 3 car garage. Avg about $350 mo. Signed 2 back to back 24 mo plans. Find deregulation confusing, and shopping for a commodity.
Walnut Hill NA, Dallas from Dallas, Texas
October 12th, 2020
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Entrust Energy
Entrust handled every detail with professionalism. Their rates and reviews were the deciding factors.
Switched Service from Fort Worth, Texas
October 16th, 2020
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Awesome price for a small apartment
Ive enjoyed Pulse Power and the incredibly low bill. I even got free nights!
Riri from Arlington, Texas
October 20th, 2020
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Very Pleased
What I like about Infuse is the pricing info online. All you have to do is plug in your KWH used from a past month and see what you would have paid if you had a particular contract with Infuse. Transferring service was easy, and the customer rep was professional and courteous - answered all my questions. So far after 3 months, I've had no billing issues. I particularly like the ability to have a 3 year contract.
FMR from Dallas, Texas
October 26th, 2020
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Plans are misleading
I signed up for average billing and I thought I was getting a deal but they carry over the extra usage and you owe a whole bill on the back end.
Micka from Lancaster, Texas
October 27th, 2020
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The service is great
I just sign another 2 years contract. They are the best
Michael sinclair from Eastland, Texas
November 2nd, 2020
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Na
Na
Na from Irving, Texas
November 15th, 2020
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Customer Service
Great customer service
* from Seabrook, Texas
December 2nd, 2020
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Better to talk to person
Was having problem with automated systems and she was so helpful and nice
Survey from Howe, Texas
December 10th, 2020
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Excellent electric provider with exceptional rates and customer service
Very pleased with the excellent customer service that I have received and the rates are awesome!
Tbraddock from Collinsville, Texas
December 11th, 2020
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Average billing is anything but
I have no issues with Chariot's rates or service. Their so-called "Budget Billing", however, is a crock. If you're expecting it to act like average billing from any other provider, think again. They actually reconcile the plan every six months, which means that a couple of months after the hot summer I received a bill for more than double the normal averaged bill. So instead of average billing all they're doing is kicking the can down the road for a few months. It would have been better to have paid the extra over the summer months. As my dear departed mother would have said, "Whoever came up with this doesn't have the sense God gave a billy goat." Rest assured that when my contract ends I'll be looking for a provider that understands the purpose of average billing.
Kathiec from Garland, Texas
December 14th, 2020
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Satisfied
Just moved here and happy with them so far.
Mark from
December 17th, 2020
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Excellent customer service
The friendliest customer reps that truly wanting to help you. They go above and beyond
Julie from Lufkin, Texas
December 19th, 2020
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Excellent service
I really don't have a minimum problem with 4Change Energy during my last year contract. I will try to continue using them for long time.
I deep recommend this Company for anyone trying to pay less for the energy.
Jose Portela from Lewisville, Texas
December 26th, 2020
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Payment
Very good
Rene from Keller, Texas
January 4th, 2021
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Good rates
Very quick service , got a fixed rate and I cant complain these bills are amazing! About to renew my contract love this provider!
Erika Gomez from Dallas, Texas
January 15th, 2021
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Good Service, Poor Communication!
Keep getting notices that my Plan is expiring. Replies seem to go ignored.
RSollers from Forney, Texas
January 17th, 2021
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Best Choice
I chose Pulse Power due to the plan. But there was an added bonus in the plan I did not see until the first billing. The bill credit product adjustment lowered my bills each month making the summer heat not so bad.
Steven from Bedford, Texas
January 22nd, 2021
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Happy Customer
Ive been with Xoom for 5 years now and havent had any issues at all. My bill has always been what I expected it to be and the customer service is great for the most part. They arent perfect but compared to the other companies Ive used theyve been the best.
Julie from Dallas, Texas
January 25th, 2021
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New to Constellation and very Happy
I only signed up with Constellation about 2 months ago. So far so good. I was attracted by the price, terms of the agreement and other reviews.
ST from Dallas, Texas
January 28th, 2021
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Meter readings on line.
Idanla was very patient, professional and kind. She is a keeper. She did not help me in billing, pricing or order. Your survey is not one I would fill out. Not user friendly.
Carolyn Herring from Arlington, Texas
January 29th, 2021
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I never know that spot prices could go over $8/kWh
It is a day before big freeze today. Currently the price is $8.08per hour and seems to be going up. Yesterday my estimated cast was $43. Today it will be $200 or maybe way more. I have been customer for 1 1/2 year. Griddy says I saved $2500 so far. I guess this month I may lose all these savings. Griddy is definitely not something for people living paycheck to paycheck. Seemed like a good idea to go with griddy, but next week I will evaluate if it is worth staying with them.
I am so glad I did not recommend it to any of my friends.
Jacek from Roanoke, Texas
February 13th, 2021
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Customer Service and Rates
Great service I'm very happy with my customer service experience and lower bill.
Cindy from Bridgeport, Texas
February 14th, 2021
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Best Electric Company Year after Year!
Best Electric Company Year after Year!
Best Electric from Fort Worth, Texas
February 15th, 2021
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Good
Smooth transaction
Vino from Roanoke, Texas
February 16th, 2021
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No problems, great rate.
I signed up with them almost 3 years ago after Breeze went under. I used a spreadsheet and simulated my usage over a year with many different plans, including the ones some providers use to try to appear way low on power to choose, but only if you use exactly the 1000 or 2000 KwH amounts.
I appreciate that they will bill a credit card without adding fees, which with rewards comes out to an additional 2-3% savings, and allows me another 20 days or so of flexibility as to when I am paying it.
My Energy charge has always been exactly what the said and the distribution charges from Oncor have always passed through correctly. I do wish the invoice would itemize the Oncor charges, but using current EFL data from various providers to spot check, the distribution charges are always correct
Charlie from Pflugerville, Texas
February 19th, 2021
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Good service great price
Easy to deal with, fixed price eco friendly.
J from Tyler, Texas
February 20th, 2021
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Other information about electric service in Grand Prairie
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