Our Rating of Rhythm
Customer Reviews of Rhythm
1-2 Star Reviews: 1 (100%)
I am getting the run around trying to cancel Rhythm service. I am the executor of my cousin's estate. We sold his house on Friday August 6, 2021. I called Rhythm today to cancel service. The first time I called, I got hung up on. The second time I called, I was told that they can't cancel it over the phone and I have to send an email with the death certificate attached. I sent an email with both the death certificate and the letter testamentary. I then received an email that they can't cancel the service by email and I have to call in. I replied that I already called in twice and was told I couldn't do it by phone and that I had to do it by email. I told them that I feel like I am getting the run around. I told them to cancel the service as of today. I wouldn't pay for any service after today. I also told them if they don't cancel the service that I will file a complaint with anyone that I could. Rhythm responded that I still had to call in and get their terms of service. They also told me to initiate legal action if I choose to do so. I would be very careful with this company. You can't cancel the service. They are trying to make the estate pay for electricity on a house that it doesn't own. This is crazy. I am very unhappy with this company.
What is the cheapest plan that Rhythm has?
The cheapest plan Rhythm has is Simply Green 30, with rates starting at 11.8. This is a 30 month plan.
Where can I order Rhythm electricity?
Rhythm has electricity plans in Texas
Where can I order Rhythm natural gas?
Rhythm does not have any natural gas plans
What do customers think about Rhythm?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Rhythm customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!