Rhythm Company Reviews

Activation with Rhythm Energy was straightforward, and the agent I worked with stayed professional and courteous the whole way through.

Setting up new electric service with Rhythm Energy went great from start to finish. I scheduled a remote activation for a future date and the whole thing came together quickly. The rep walked me through everything clearly, friendly and professional the entire time, so I felt confident my service would kick in exactly when planned. Smooth, hassle-free, and easy to recommend to anyone looking for reliable electric service.

Hands down the best energy provider in Texas, in my opinion. I hit a snag needing to move my service to a different unit just a week after starting, and their support team handled the transfer in five minutes flat. Really grateful for how Rhythm Energy took care of that, and I'd strongly point anyone shopping for electricity in Texas their way.

This is actually my second time with Rhythm Energy, after bouncing to two other providers in between and coming back for their rates, which beat the competition. Sign up took a bit longer than my first time around, but once the office opened things moved quickly. Since the returning customer line wasn't available, an agent on the new customer line stepped in and went above and beyond to take care of everything I needed. Definitely recommend.

Unlike some other providers I've dealt with, signing up here was fast and painless. The price on my locked in contract is solid too.

My initial review was glowing, sign up couldn't have been easier. The last two months have changed my tune though. My bill for a 900 square foot apartment has topped $200, despite barely being home and keeping the AC at 74. These are numbers I'd expect from an actual house, not an apartment this size. Not happy at all right now.

BEWARE!!! + Customer Service is AWFUL

As a customer service rep myself I respect anyone I call into I know how it is I deal with it everyday. So I was shocked that I had a rep sighhh really loud because I had a dispute about a $300 bill then spoke to a sup for my issue and they agreed that "yes i get these calls alot with fees that charge after customers switch out with ended contract i feel its unfair to you guys that this isnt explained" and then refused to help me at all with even 50% of the charges like I get taking an L and having to pay something. But to be left with a balance for a charge that never was communicated when I called and asked about switching since my contract ended ++++ having awful customer service on top of this is appalling. I do not recommend this service the customer service shows they don't care at all and read every detail of what your signing up for cause they're scammers!

DEEPLY REGRET MY CHOICE

They online payment system is quirky at best and extremely ineffective on a normal cycle. It required me to re-enter my payment source multiple times - but then would not allow me to pay the bill using it! Then on the phone the agent spent time trying to upsell me on some bogus insurance plan! And said he'd do me a favor one time to not charge me an extra $5 service fee for taking my payment!

Over priced/not helpful to resolve

For July to Aug 2024 in a 2 bedroom apartment $870 bill, and for Aug to Sep $1500 bill for allegedly having a flex plan that he said was the worst one they have. While my 2 story four bedroom home never had a bill higher than $300 in the Texas heat!

This is actually my second time with Rhythm Energy, after bouncing to two other providers in between and coming back for their rates, which beat the competition. Sign up took a bit longer than my first time around, but once the office opened things moved quickly. Since the returning customer line wasn't available, an agent on the new customer line stepped in and went above and beyond to take care of everything I needed. Definitely recommend.

My initial review was glowing, sign up couldn't have been easier. The last two months have changed my tune though. My bill for a 900 square foot apartment has topped $200, despite barely being home and keeping the AC at 74. These are numbers I'd expect from an actual house, not an apartment this size. Not happy at all right now.

BEWARE!!! + Customer Service is AWFUL

As a customer service rep myself I respect anyone I call into I know how it is I deal with it everyday. So I was shocked that I had a rep sighhh really loud because I had a dispute about a $300 bill then spoke to a sup for my issue and they agreed that "yes i get these calls alot with fees that charge after customers switch out with ended contract i feel its unfair to you guys that this isnt explained" and then refused to help me at all with even 50% of the charges like I get taking an L and having to pay something. But to be left with a balance for a charge that never was communicated when I called and asked about switching since my contract ended ++++ having awful customer service on top of this is appalling. I do not recommend this service the customer service shows they don't care at all and read every detail of what your signing up for cause they're scammers!

Activation with Rhythm Energy was straightforward, and the agent I worked with stayed professional and courteous the whole way through.

DEEPLY REGRET MY CHOICE

They online payment system is quirky at best and extremely ineffective on a normal cycle. It required me to re-enter my payment source multiple times - but then would not allow me to pay the bill using it! Then on the phone the agent spent time trying to upsell me on some bogus insurance plan! And said he'd do me a favor one time to not charge me an extra $5 service fee for taking my payment!

Over priced/not helpful to resolve

For July to Aug 2024 in a 2 bedroom apartment $870 bill, and for Aug to Sep $1500 bill for allegedly having a flex plan that he said was the worst one they have. While my 2 story four bedroom home never had a bill higher than $300 in the Texas heat!

Unlike some other providers I've dealt with, signing up here was fast and painless. The price on my locked in contract is solid too.

Setting up new electric service with Rhythm Energy went great from start to finish. I scheduled a remote activation for a future date and the whole thing came together quickly. The rep walked me through everything clearly, friendly and professional the entire time, so I felt confident my service would kick in exactly when planned. Smooth, hassle-free, and easy to recommend to anyone looking for reliable electric service.

Hands down the best energy provider in Texas, in my opinion. I hit a snag needing to move my service to a different unit just a week after starting, and their support team handled the transfer in five minutes flat. Really grateful for how Rhythm Energy took care of that, and I'd strongly point anyone shopping for electricity in Texas their way.