Rhythm Customer Reviews

Over the last 25 years Rhythm has had the best rates we have ever had. Online billing is well executed.

Over the last 25 years Rhythm has had the best rates we have ever had. Online billing is well executed.

Just read one from a former customer said they had to email to disconnect there telling me I have to call. I'm just not gonna pay it any more moved 1100 miles away for a better life in August 2021 it's January 2022. These people are desperate to make money and ruin anybody that leaves them. If there was an electric police for these thieves, I'd darn sure turn them into them.

I am getting the run around trying to cancel Rhythm service. I am the executor of my cousin's estate. We sold his house on Friday August 6, 2021. I called Rhythm today to cancel service. The first time I called, I got hung up on. The second time I called, I was told that they can't cancel it over the phone and I have to send an email with the death certificate attached. I sent an email with both the death certificate and the letter testamentary. I then received an email that they can't cancel the service by email and I have to call in. I replied that I already called in twice and was told I couldn't do it by phone and that I had to do it by email. I told them that I feel like I am getting the run around. I told them to cancel the service as of today. I wouldn't pay for any service after today. I also told them if they don't cancel the service that I will file a complaint with anyone that I could. Rhythm responded that I still had to call in and get their terms of service. They also told me to initiate legal action if I choose to do so. I would be very careful with this company. You can't cancel the service. They are trying to make the estate pay for electricity on a house that it doesn't own. This is crazy. I am very unhappy with this company.