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APG&E, formerly Affordable Power and founded in 2004, has grown to serve thousands of customers in the state of Texas. APG&E is present and servicing retail customers in Texas, Pennsylvania, New York, New Jersey, Maryland and Illinois.

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Texas Electricity Rates can be downright confusing. That's why we came up with TexasElectricityRatings.com. A simple web site that gives you more than just price information. Check out our reviews from thousands of Texans, compare the best rates and order online in minutes.

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Our Grading of APG&E

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APG&E Plan Summary

Total Plans

3

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APG&E Customer Reviews

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Most Recent APG&E Reviews  


Company
I have only been with them for a little over a year. I went through a broker ( ok, so that was my 1st time and scary), but with auto pay and a totally fixed rate from 1 kilowatt to 4000 kilowatts, I have never had a problem with their billing. I hate every electric company with rates for the 1st 500 kwatts, then up to 2000 kwatts, then a price for everything over 2000 kwatts. I love the flat rate. Don't really understand why so many people have issues with them. And I did a 3 year contract so I don't have to use powertochoose every year. Fwtank from Arlington TX

Love Them
I have been with APGE for years. I love the product offers, the customer service and ease of payments. Happy Customer from Alvarado TX

electric ser
good gabaldon from Dallas TX


4-5 Star Reviews: 8 (15%)



Company

I have only been with them for a little over a year. I went through a broker ( ok, so that was my 1st time and scary), but with auto pay and a totally fixed rate from 1 kilowatt to 4000 kilowatts, I have never had a problem with their billing. I hate every electric company with rates for the 1st 500 kwatts, then up to 2000 kwatts, then a price for everything over 2000 kwatts. I love the flat rate. Don't really understand why so many people have issues with them. And I did a 3 year contract so I don't have to use powertochoose every year.

Fwtank from Arlington, Texas
June 20th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
No 3-4 star reviews have been posted or approved yet

2-3 Star Reviews: 3 (6%)



NEVER A BILL

I GUESS THAT THE SERVICE IS FINE, BUT AFTER SENDING OUT MULTIPLE MESSAGES TO THEIR CUSTORMER SERVICE I JUST CANNOT GET A BILL FROM THEM. THEY DO NOT SEND ANY AND IF I DID NOT KNOW ABOUT WHEN THE BILL IS DUE, GO TO THEIR WEBSITE AND OBTAIN ONE THAT WAY, I WOULD LIKE MANY OTHERS LIKELY BE FACING A DISCONNECT. I WILL AGREE THAT THEY NEED TO GET THEIR CUSTOMER SERVICE ACT TOGETHER.

KERRY SHIRLEY from Texas
September 15th, 2014

Billing & Account Management
Customer Service
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1-2 Star Reviews: 32 (62%)



The worst Customer Service

customer service is terrible. I was trying to get an explaination as to why i received 2 bills for the same time period with different amounts. First time i called i held for over an hour even though i was told i was the first one in line. The next morning i called twice held over 45 minutes. Called a 3td time and selected a different option, just trying to get a live person to ANSWER the phone. Finally got to 1st one in line and said wait time is 24 minutes. again i held or 45 minutes and still no answer. Not paying my bill until i speak to a person and he can explain it to me. It would be nice if someone would reach out to me. inv #11372107

kathy Holmes from Euless, Texas
July 21st, 2021

Billing & Account Management
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APG&E News  


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APG&E FAQs  


What is the cheapest plan that APG&E has?


The cheapest plan APG&E has is TrueClassic 24, with rates starting at 12.0. This is a 24 month plan.

Where can I order APG&E electricity?


APG&E has electricity plans in Texas, Pennsylvania, Ohio, New Jersey, and Maryland

Where can I order APG&E natural gas?


APG&E does not have any natural gas plans

What do customers think about APG&E?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average APG&E customer review is 2.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

All APG&E Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
12 Month Fixed Rate
12 month
Fixed Rate
12.7¢ / kwh
at 1,000 kWh per bill
$127 est. avg. bill
  • Popular Plan!
  • 12 months bill security
  • Best Short Term Plan
    6 month
    Fixed Rate
    12.9¢ / kwh
    at 1,000 kWh per bill
    $129 est. avg. bill
  • Beat the summer heat!
  • Steady, predictable rate
  • No Bill Surprises
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.0¢ / kwh
    at 1,000 kWh per bill
    $120 est. avg. bill
  • Simple pricing, no bill credits or gimmicks