APG&E Company Reviews

We've been collecting customer reviews for APG&E so you can get the inside scoop on what it's like to be a customer.

Compare APG&E Energy Plans

cheapest Electricity rates and plans in Houston texas

Electricity Plans for APG&E

Houston - Centerpoint Service Area Plans

Plan Term Rate
Simple Saver Smart Credit 12 12/months 6.6¢/kWh
Simple Saver Smart Credit 13 13/months 6.7¢/kWh
Simple Saver Smart Credit 24 24/months 7.2¢/kWh
Simple Saver Smart Credit 36 36/months 9.3¢/kWh
True Classic 12 12/months 12.8¢/kWh
True Classic 24 24/months 13.2¢/kWh
True Classic 36 36/months 13.5¢/kWh
Rates as of Jul 22, 2026 at 12:45 PM

Dallas - Oncor Service Area Plans

Plan Term Rate
Simple Saver Smart Credit 12 12/months 7.1¢/kWh
Simple Saver Smart Credit 13 13/months 7.2¢/kWh
Simple Saver Smart Credit 24 24/months 7.9¢/kWh
Simple Saver Smart Credit 36 36/months 9.9¢/kWh
True Classic 12 12/months 13.6¢/kWh
True Classic 24 24/months 14.4¢/kWh
True Classic 36 36/months 14.7¢/kWh
Rates as of Jul 22, 2026 at 12:45 PM

Lubbock - LPL Service Area Plans

Plan Term Rate
Simple Saver Smart Credit 12 12/months 8.4¢/kWh
Simple Saver Smart Credit 13 13/months 8.5¢/kWh
Simple Saver Smart Credit 24 24/months 11.2¢/kWh
Simple Saver Smart Credit 36 36/months 11.5¢/kWh
True Classic 12 12/months 13.8¢/kWh
True Classic 24 24/months 14.8¢/kWh
True Classic 36 36/months 15.3¢/kWh
Rates as of Jul 22, 2026 at 12:45 PM

APG&E Rating and Review Summary

There are 6 total reviews for APG&E, with an average rating of 2.2/5.

Company Stars Rating Reviews
APG&E
2.2/5 6
Category Stars
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Recent 5 Star Reviews

Best Rate!
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

I moved to Houston last month from Penn and I used this marketplace called Gatby to find the best electricity plans. APGE had great prices! Would definitely recommend.

Clyde Johnson from Houston, TX on September 29th, 2025

Recent 4 Star Reviews

Recent 3 Star Reviews

Finally Someone Truly Cared
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

I called APG&E (3X) frustrated that I couldn't make changes to my own account. To my surprise and satisfaction, Mr Renzo calmed my concerns, addressed them in a timely manner and resolved my issue. Not a fan of this evening's celebration /Oct31st - however, this was definitely "a treat" pun intented.

Mr.Renzo from Spring, TX on October 31st, 2025

Recent 2 Star Reviews

Recent 1 Star Reviews

Do not do it
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

This company is horrible- One bedroom apartment - I am paying them more than the light bill

Chanda from Houston, TX on February 19th, 2025
Bad customer experiance
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

The communication between apge and the customer is non existent. If you have a problem with the bill or any question you basically are out of luck. wait time on the phone is long and then its you will receive a follow up call or email if you are lucky. If I can have many customers leave or not choose apge and go somewhere else costing this company revenue is the only way they may change ther business practice.

Mj from Dallas, TX on July 20th, 2024
ABSOLUTE THIEVES!!!
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Stay away at all cost. Horrible service, over charge, total scam!!!! They will take advantage of you if given the opportunity.

HotRod Garage from Roanoke, TX on April 10th, 2024
THE WORST
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

You can only pay with automated service option if youre not on reoccurring payments and you have to enter and 11 account number that it rarely registers correctly.

Christopher P from Plano, TX on August 29th, 2023

All Reviews By Date

Finally Someone Truly Cared
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

I called APG&E (3X) frustrated that I couldn't make changes to my own account. To my surprise and satisfaction, Mr Renzo calmed my concerns, addressed them in a timely manner and resolved my issue. Not a fan of this evening's celebration /Oct31st - however, this was definitely "a treat" pun intented.

Mr.Renzo from Spring, TX on October 31st, 2025
Best Rate!
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

I moved to Houston last month from Penn and I used this marketplace called Gatby to find the best electricity plans. APGE had great prices! Would definitely recommend.

Clyde Johnson from Houston, TX on September 29th, 2025
Do not do it
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

This company is horrible- One bedroom apartment - I am paying them more than the light bill

Chanda from Houston, TX on February 19th, 2025
Bad customer experiance
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

The communication between apge and the customer is non existent. If you have a problem with the bill or any question you basically are out of luck. wait time on the phone is long and then its you will receive a follow up call or email if you are lucky. If I can have many customers leave or not choose apge and go somewhere else costing this company revenue is the only way they may change ther business practice.

Mj from Dallas, TX on July 20th, 2024
ABSOLUTE THIEVES!!!
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Stay away at all cost. Horrible service, over charge, total scam!!!! They will take advantage of you if given the opportunity.

HotRod Garage from Roanoke, TX on April 10th, 2024
THE WORST
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

You can only pay with automated service option if youre not on reoccurring payments and you have to enter and 11 account number that it rarely registers correctly.

Christopher P from Plano, TX on August 29th, 2023