Our Rating of Ranchero Power
Customer Reviews of Ranchero Power
4-5 Star Reviews: 1 (50%)
2-3 Star Reviews: 1 (50%)
I signed up for Ranchero Power the other day, and today I received an email, from a different company but I assume they own Ranchero, stating they were unable to verify my contact information and to call them. I called them, went through the menu to reach customer service, and was sent to voicemail. I then called Ranchero directly and was also sent to voicemail when attempting to reach customer service.
These people don't have a direct line to customer service. You have to leave a voicemail and they may or may not return your call, who knows. It's 12:35 on a Monday. There is no excuse for this.
Ranchero Power News
Ranchero Power FAQs
What is the cheapest plan that Ranchero Power has?
The cheapest plan Ranchero Power has is Ranchero Target Usage - 12, with rates starting at 10.4. This is a 12 month plan.
Where can I order Ranchero Power electricity?
Ranchero Power has electricity plans in Texas
Where can I order Ranchero Power natural gas?
Ranchero Power does not have any natural gas plans
What do customers think about Ranchero Power?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Ranchero Power customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!