XOOM Energy Resources
Xoom Energy is a retail energy provider that offers electricity and natural gas service in select states. Service areas include California, Ohio, Connecticut, Pennsylvania - PECO, Pennsylvania - MetEd Delaware, Rhode Island, Texas, Virginia, Washington D.C., Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey electricity in the Atlantic City Electric area, Natural Gas in New Jersey's PSEG market, as well as New York's Consolidated Edison, and Central Hudson energy markets.
Recommended XOOM Energy Plans
Our Grading of XOOM Energy
XOOM Energy Plan Summary
Customer Reviews of XOOM Energy
Most Recent XOOM Energy Reviews
Been happy and satisfied with the overall service and customer service interaction with Xoom Energy in Texas since being referred to them in 2015. I've continued to recommend them to my family and to several home buyer clients. — Robin from Frisco TX
The process was simple to sign up and simple to choose the best plan. The company has been consistent and reliable. — Linda M. from Washington DC
We have been with Xoom Energy for about 4 years and have had no issues we have had great customer service no problems with the billing .Our bills have been between $115 and $200 . I would recomend Xoom energy . — Serena from Troy TX
4-5 Star Reviews: 8 (13%)
Been happy and satisfied with the overall service and customer service interaction with Xoom Energy in Texas since being referred to them in 2015. I've continued to recommend them to my family and to several home buyer clients.
3-4 Star Reviews: 1 (2%)
So prior to getting Xoom energy, I had read the reviews on yelp and I was aware that I need to read the contract carefully so I would not get tricked. I did that, and too say the least I am very happy with my decision to go with Xoom energy. I love how they allow you to pay for a kid every month as well as providing affordable and efficient gas!
2-3 Star Reviews: 9 (15%)
had an issue with my electricity. The costumer service rep gave wrong information that cause bigger issue for me. Tried to speak with supervisor and they didn't even bother to take my call. Matter of fact they refuse to take my call. HORRIBLE experience. I would NOT. Recommend this company
1-2 Star Reviews: 47 (76%)
Buyer beware. I was supposed to be in a fixed rate plan (Lies) my bill was all over the place I've month it'll be $150 next month its close to $500! The company is not transparent with cost and fees and I was drooped into this garbage by a network marketing companies ACN! This is just a bunch of criminals! STAY AWAY FROM THEM!
XOOM Energy News
XOOM Energy FAQs
What is the cheapest plan that XOOM Energy has?
The cheapest plan XOOM Energy has is SureLock 24 Unbundled, with rates starting at 12.1¢. This is a 24 month plan. You can find details for that plan here.
What do customers think about XOOM Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average XOOM Energy customer review is 1.8 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!