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Xoom Energy is a retail energy provider that offers electricity and natural gas service in select states. Service areas include California, Ohio, Connecticut, Pennsylvania - PECO, Pennsylvania - MetEd Delaware, Rhode Island, Texas, Virginia, Washington D.C., Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey electricity in the Atlantic City Electric area, Natural Gas in New Jersey's PSEG market, as well as New York's Consolidated Edison, and Central Hudson energy markets.


Our Grading of XOOM Energy

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XOOM Energy Plan Summary

XOOM Energy does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Champion Energy Services and Iberdrola Texas instead.

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Customer Reviews of XOOM Energy

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Most Recent XOOM Energy Reviews  


Been a happy and satisfied customer of XOOM Energy since 2015
Been happy and satisfied with the overall service and customer service interaction with Xoom Energy in Texas since being referred to them in 2015. I've continued to recommend them to my family and to several home buyer clients. Robin from Frisco TX

Works perfect me and my families need.
The process was simple to sign up and simple to choose the best plan. The company has been consistent and reliable. Linda M. from Washington DC

Saticfied
We have been with Xoom Energy for about 4 years and have had no issues we have had great customer service no problems with the billing .Our bills have been between $115 and $200 . I would recomend Xoom energy . Serena from Troy TX


4-5 Star Reviews: 8 (13%)



Been a happy and satisfied customer of XOOM Energy since 2015

Been happy and satisfied with the overall service and customer service interaction with Xoom Energy in Texas since being referred to them in 2015. I've continued to recommend them to my family and to several home buyer clients.

Robin from Frisco, Texas
May 19th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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3-4 Star Reviews: 1 (2%)



Love it

So prior to getting Xoom energy, I had read the reviews on yelp and I was aware that I need to read the contract carefully so I would not get tricked. I did that, and too say the least I am very happy with my decision to go with Xoom energy. I love how they allow you to pay for a kid every month as well as providing affordable and efficient gas!

delly doobz from New York
March 14th, 2017

Billing & Account Management
Customer Service
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2-3 Star Reviews: 8 (13%)



HORRIBLE EXPERIENCE

had an issue with my electricity. The costumer service rep gave wrong information that cause bigger issue for me. Tried to speak with supervisor and they didn't even bother to take my call. Matter of fact they refuse to take my call. HORRIBLE experience. I would NOT. Recommend this company

Kenia from Houston, Texas
July 23rd, 2019

Billing & Account Management
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1-2 Star Reviews: 46 (77%)



This company is deceptive

Buyer beware. I was supposed to be in a fixed rate plan (Lies) my bill was all over the place I've month it'll be $150 next month its close to $500! The company is not transparent with cost and fees and I was drooped into this garbage by a network marketing companies ACN! This is just a bunch of criminals! STAY AWAY FROM THEM!

Valencia from The Colony, Texas
June 15th, 2020

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XOOM Energy News  


No applicable blogs have been written


XOOM Energy FAQs  


Where can I order XOOM Energy electricity?


XOOM Energy does not have any electricity plans

Where can I order XOOM Energy natural gas?


XOOM Energy has natural gas plans in Pennsylvania

What do customers think about XOOM Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average XOOM Energy customer review is 1.8 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended XOOM Energy Plans  


All XOOM Energy Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
24 months
11.5¢ / kwh
at 1,000 kWh per bill
$117 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
12 months
11.8¢ / kwh
at 1,000 kWh per bill
$120 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
36 months
11.5¢ / kwh
at 1,000 kWh per bill
$117 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
12 months
11.6¢ / kwh
at 1,000 kWh per bill
$118 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
12 months
11.7¢ / kwh
at 1,000 kWh per bill
$119 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month