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Texas Electricity Ratings's Bronze Tier providers are solid retail electricity providers that have a lot to offer customers. These companies represent good options for discerning shoppers and have lots to offer customers. There are plenty of good companies offering good plans that can fit what consumers are looking for in an electricity company.

XOOM Energy is a retail energy provider that offers electricity and natural gas service in select states. Service areas include California, Ohio, Connecticut, Pennsylvania, Delaware, Rhode Island, Texas, Virginia, Washington D.C., Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, and New York.


All Plans
Fixed Rate
12 Months
24 Months
36 Months
Plan Name
Company
/
Rating
Length
Price
Rate Stability
36 Month Fixed Rate
36 month
Fixed Rate
14.5¢ / kwh
at 1,000 kWh per bill
24 Month Fixed Rate
24 month
Fixed Rate
14.9¢ / kwh
at 1,000 kWh per bill
12 Month Fixed Rate
12 month
Fixed Rate
15.5¢ / kwh
at 1,000 kWh per bill
12 Month Fixed Rate
12 month
Fixed Rate
15.7¢ / kwh
at 1,000 kWh per bill
12 Month Fixed Rate
12 month
Fixed Rate
16.4¢ / kwh
at 1,000 kWh per bill
Plan Name
Company
/
Rating
Length
Price
Rate Stability
12 Month Fixed Rate
12 month
Fixed Rate
15.5¢ / kwh
at 1,000 kWh per bill
12 Month Fixed Rate
12 month
Fixed Rate
15.7¢ / kwh
at 1,000 kWh per bill
12 Month Fixed Rate
12 month
Fixed Rate
16.4¢ / kwh
at 1,000 kWh per bill
Plan Name
Company
/
Rating
Length
Price
Rate Stability
24 Month Fixed Rate
24 month
Fixed Rate
14.9¢ / kwh
at 1,000 kWh per bill
Plan Name
Company
/
Rating
Length
Price
Rate Stability
36 Month Fixed Rate
36 month
Fixed Rate
14.5¢ / kwh
at 1,000 kWh per bill
Plan Name
Company
/
Rating
Length
Price
Rate Stability
36 Month Fixed Rate
36 month
Fixed Rate
14.5¢ / kwh
at 1,000 kWh per bill
24 Month Fixed Rate
24 month
Fixed Rate
14.9¢ / kwh
at 1,000 kWh per bill
12 Month Fixed Rate
12 month
Fixed Rate
15.5¢ / kwh
at 1,000 kWh per bill
12 Month Fixed Rate
12 month
Fixed Rate
15.7¢ / kwh
at 1,000 kWh per bill
12 Month Fixed Rate
12 month
Fixed Rate
16.4¢ / kwh
at 1,000 kWh per bill

Our Rating of XOOM Energy

Rating Overall

13th place
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XOOM Energy Rating Detail

Customer Reviews of XOOM Energy

Reviews Overall

34th place
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Read XOOM Energy Reviews

Most Recent XOOM Energy Reviews  


Xoom energy is great!
Im so happy to see my bills lower. I never knew about we shop around until someone contacted me and over this last year my bills have been lower than ever. And the customer service has been good too bc I had one minor problem I made while signing up and they fixed it immediately- thought I'd include. Alicia from Leetonia OH

GREAT SERVICE!!!
Xoom energy is awesome! My rate is great and Ive seen long term savings over the last 12 months! Will for sure use this service again! Cole from Akron OH

STRESS FREE
I have over 15 accounts as a family for the past 3 years now. I like how simple it is to get service with xoom & how easy it is to get a hold of customer service for whatever reason, unlike other companies. OVERALL my bills are decent & there is NO hidden FEES. Pay attention to your BILL! Sometimes going the "CHEAP" route becomes an EXPENSIVE route in the long term. XOOM from Houston TX


4-5 Star Reviews: 12 (14%)



STRESS FREE

I have over 15 accounts as a family for the past 3 years now. I like how simple it is to get service with xoom & how easy it is to get a hold of customer service for whatever reason, unlike other companies. OVERALL my bills are decent & there is NO hidden FEES. Pay attention to your BILL! Sometimes going the "CHEAP" route becomes an EXPENSIVE route in the long term.

XOOM from Houston, Texas
March 3rd, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 1 (1%)



Love it

So prior to getting Xoom energy, I had read the reviews on yelp and I was aware that I need to read the contract carefully so I would not get tricked. I did that, and too say the least I am very happy with my decision to go with Xoom energy. I love how they allow you to pay for a kid every month as well as providing affordable and efficient gas!

delly doobz from New York
March 14th, 2017

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 12 (14%)



Horrible

I understand people have to pay bills even during hardships but good luck trying to work anything out with this horrible company! We are in the middle of dealing with a pandemic and layoffs, so I called to get a payment arrangement on my bill. They offered me nothing! Just an extra week to pay the whole bill or get disconnected. Then when I review the bill there is over $100 in EXTRA fees. $10 twice for a disconnect notice but I only received one. Late charges twice. No slack at all for things we have no control over. Hell even dropping the $100 in extra stuff would make it easier to pay the bill considering I have paid my bill for over 18 months and am in good standing with the company. My bill steadily increases from $280 to $480 every month but I was duped into signing a 24 month contract "for a better rate"! Horrible company with no care for their customers. Definitely would not recommend. Not even a pandemic will stop them from getting their money on time.

Christy from Corpus Christi, Texas
August 21st, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 66 (78%)



Worst Provider Ever

The website to pay online is down 99% of the time, you ALWAYS have to reset your password and that's on a good day if they even recognize your account. Paying my bill is a nightmare. Customer service is non-existent. I should have never changed providers. THEY ARE THE WORST ALL AROUND.

Nightmare to pay your bill from Houston, Texas
September 16th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

XOOM Energy News  


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XOOM Energy FAQs  


What is the cheapest plan that XOOM Energy has?


The cheapest plan XOOM Energy has is SureLock 36 Unbundled, with rates starting at 14.5. This is a 36 month plan.

Where can I order XOOM Energy electricity?


XOOM Energy has electricity plans in Pennsylvania, New Jersey, Ohio, Illinois, Connecticut, Texas, Rhode Island, Massachusetts, Maryland, Maine, New Hampshire, and New York

Where can I order XOOM Energy natural gas?


XOOM Energy has natural gas plans in Pennsylvania, New Jersey, Michigan, California, Georgia, Illinois, Maryland, and Ohio

What do customers think about XOOM Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average XOOM Energy customer review is 1.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

XOOM Energy Plan Summary

Total Plans

5

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Plan Details