PUC Denies AEP to Sell Electricity in Texas as “AEP Retail Energy.”

Posted on Leave a commentPosted in AEP Retail Energy, PUC/ERCOT, Texas Electricity News

In what I consider great news, and despite an earlier ruling by a Texas judge, last week the PUC voted 2-1 to forbid AEP from using the name “AEP Retail Energy” to sell electricity in the state of Texas. I wrote extensively about what I saw as the dangers of selling Texas electricity under the […]

Texas Electricity Customer Satisfaction Tops in JD Power Survey

Posted on 1 CommentPosted in Deregulated Electricity, Texas Electricity, Texas Electricity News

As I wrote about yesterday, JD Power & Associates released their 2012 survey of Customer Satisfaction for the Texas electricity market. I’ve already written about the specific results and the electricity providers that excelled in the survey. Today I want to take a look at another segment of information that was released in the survey: […]

Champion Energy Wins 3rd Straight JD Power & Associates Award

Posted on Leave a commentPosted in Bounce Energy, Champion Energy, Reliant Energy, StarTex Power, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News, TXU Energy

Late last week it was announced that Champion Energy won the 2012 JD Power & Associates survey for customer satisfaction. This marks the third consecutive ear that Champion Energy has won the award, which is an outstanding achievement and really demonstrates their commitment to customer service and satisfaction. Champion Energy is the first electricity provider […]