Apparently in a recent case before the PUC, Commissioner Kenneth Anderson had some choice words for the customer service at StarTex Power. Pitiful, to be specific.
Customer complaints in the Texas electricity market have declined for the fourth straight year, as reported by multiple news outlets including the Ft. Worth Star-Telegram. Complaints are once again the lowest since deregulation began in 2002. Naturally, Recharge Texas (TCAP) once again continued to further their agenda by pointing out there were less complaints during […]
The debate for Capacity Markets in the Texas electricity space is fixing to heat up. I stumbled across this excellent article about the fallacies driving the debate for introducing a capacity market in the state of Texas. It’s rare that I just cut and paste an entire article in this blog space, but I thought […]