In what I consider great news, and despite an earlier ruling by a Texas judge, last week the PUC voted 2-1 to forbid AEP from using the name “AEP Retail Energy” to sell electricity in the state of Texas. I wrote extensively about what I saw as the dangers of selling Texas electricity under the Read More
As I wrote about yesterday, JD Power & Associates released their 2012 survey of Customer Satisfaction for the Texas electricity market. I’ve already written about the specific results and the electricity providers that excelled in the survey. Today I want to take a look at another segment of information that was released in the survey: Read More
Late last week it was announced that Champion Energy won the 2012 JD Power & Associates survey for customer satisfaction. This marks the third consecutive ear that Champion Energy has won the award, which is an outstanding achievement and really demonstrates their commitment to customer service and satisfaction. Champion Energy is the first electricity provider Read More
There’s been a lot of damning pieces about the current state of the Texas electricity market lately, including more criticism by Loren Steffy. I figured it would be easier to paste some of the bigger articles in the past week with a summary about why it matters to Texans.