NRG Home Customer Reviews

We've been collecting customer reviews for NRG Home so you can get the inside scoop on what it's like to be a customer.

If you want to know our take, check out our NRG Home Ratings page.

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NRG Home's Customer Reviews Summary

NRG Home Scores and Ratings:

Texas Electricity Ratings Overall Score for NRG Home

0.0 / 5

NRG Home Reviews

2 Reviews for NRG Home

2

total reviews

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NRG Home has an average user review of 3.5 / 5.0 stars; they respond to 100% of their customer's reviews.

How do I leave a review for NRG Home?

At Texas Electricity Ratings you will find one of the most straightforward, comprehensive, and longest-running NRG Home customer review communities around. With 2 reviews so far, we pride ourselves in our ability to showcase and facilitate customer reviews so that you know you'll be getting the electricity provider that's right for you! If you are a NRG Home customer and would like to make yourself heard, then you are welcome to leave a review on our NRG Home Customer Reviews Page.



Recent Good Review from Cindy

Overall Rating
Customer Service and Rates
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Great service I'm very happy with my customer service experience and lower bill.

Cindy from Bridgeport, TX on February 14th, 2021
Overall Rating
NRG owns Cirro Energy
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Terrible company. Try repeatedly to pay online because let's face it, who has time to sit on hold waiting for someone to come to the phone and take payment? We sure don't. Pay online still has not been set up even though it's been requested multiple times. We've been given all kinds of excuses and we're tired of it. Fix your online payment system already!!!! Just asked for the date my contract renews. The person on chat says they cannot take a payment and cannot give me details of my contract. You can bet when it's up for renewal, Cirro will NOT be getting a renewal from me. Their lack of customer service coupled with their high rates is just a ripoff for businesses and consumers alike! If I could give ZERO STARS I would.

L L M from Wichita Falls, TX on April 3rd, 2023

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AVG
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Type
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Savvy Value 24
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Sure Value 12
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$4.95 monthly recurring charge
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Savvy Value 12
13.7¢
$4.95 monthly recurring charge
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Green Eagle 12
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