NRG Home Customer Reviews

We've been collecting customer reviews for NRG Home so you can get the inside scoop on what it's like to be a customer.

You can order NRG Home Energy Plans online.

Ratings by Star

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NRG Home Customer Ratings:

Average of NRG Home Customer Reviews submitted through Texas Electricity Ratings.

NRG Home Score Details:

Company Stars Rating Reviews
NRG Home
3.0/5 2

NRG Home Reviews:

2 total reviews for NRG Home.

Star Rating Ratings and Link
1 5 star reviews
0 4 star reviews
0 3 star reviews
0 2 star reviews
1 1 star reviews

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NRG Home Reviews

5 Star Reviews

NRG Home has 1 five star eviews.

Customer Service and Rates

Great service I'm very happy with my customer service experience and lower bill.

Cindy from Bridgeport, TX on February 14th, 2021

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4 Star Reviews

NRG Home has 0 four star eviews.

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3 Star Reviews

NRG Home has 0 three star eviews.

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2 Star Reviews

NRG Home has 0 two star eviews.

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1 Star Reviews

NRG Home has 1 one star eviews.

NRG owns Cirro Energy

Terrible company. Try repeatedly to pay online because let's face it, who has time to sit on hold waiting for someone to come to the phone and take payment? We sure don't. Pay online still has not been set up even though it's been requested multiple times. We've been given all kinds of excuses and we're tired of it. Fix your online payment system already!!!! Just asked for the date my contract renews. The person on chat says they cannot take a payment and cannot give me details of my contract. You can bet when it's up for renewal, Cirro will NOT be getting a renewal from me. Their lack of customer service coupled with their high rates is just a ripoff for businesses and consumers alike! If I could give ZERO STARS I would.

L L M from Wichita Falls, TX on April 3rd, 2023

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