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Rates as of Oct 20, 2025 at 01:22 AM
Our Take on Cirro Energy
Cirro has all the modern perks you'd expect from an electricity company: an app, usage emails, easy payment methods, online account management. Cirro fits between and is priced between Discount Power and Reliant in the NRG/Reliant brandscape.
Cirro offers competitve rates, green energy options and has comprable customer support. So if a family member or friend is asking you to sign up. . . it's worth taking a look. If you're looking to sign up as a new Cirro "consultant," do you have connections, relationships and cash to offset the startup and monthly costs of the Cirro Partner program?
With Cirro, you get Relaint Energy/NRG back end, corporate stability and service at a lower price. - We like that.
Based on our customer reviews, Cirro Energy receives mixed feedback. Major complaints include poor customer service, billing issues, hidden fees, and aggressive disconnection policies. Common issues include unexpected rate increases, difficulty reaching supervisors, late/missing bills, payment posting delays, and inadequate communication. Customers praise Cirro's competitive rates and reliable service, most negative reviews cite frustration with billing errors, disconnection notices, and unresponsive customer support.
Pros
- thumb_upCompetitve Rates
- thumb_upSimple plans, Stable Rates
- thumb_upOnline Account Management
Cons
- thumb_downMid-pack rates
- thumb_downContract End Dates - Surprise Bill Increases
- thumb_downCustomer Service Respnse
Cirro Energy Customer Reviews
Cirro Energy Ratings
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend
Excellent, great company
I shopped around and discovered that TXU and Centerpoint have hidden cost that bring your bill up with unrealistic costs
— Jerry from Baytown, TX on March 6th, 2022
Cirro Energy Electricity Plans
Houston - Centerpoint Service Area Plans
| Plan | Term | Rate |
|---|---|---|
| Simple Bill Credit 12 | 12/months | 9.9¢/kWh |
| Simple Bill Credit 24 | 24/months | 9.9¢/kWh |
| Smart Value 24 | 24/months | 15.9¢/kWh |
| Simple Advantage 12 | 12/months | 16.9¢/kWh |
| Simple Advantage 24 | 24/months | 16.9¢/kWh |
| Simple Bill Credit Bundle 2000 kWh 12 | 12/months | 20.7¢/kWh |
| Simple Bill Credit Bundle 2000 kWh 24 | 24/months | 20.7¢/kWh |
Rates as of Oct 20, 2025 at 01:22 AM
Dallas - Oncor Service Area Plans
| Plan | Term | Rate |
|---|---|---|
| Simple Bill Credit 24 | 24/months | 9.9¢/kWh |
| Smart Value 24 | 24/months | 15.9¢/kWh |
| Simple Advantage 12 | 12/months | 16.9¢/kWh |
| Simple Advantage 24 | 24/months | 16.9¢/kWh |
| Simple Bill Credit Bundle 2000 kWh 12 | 12/months | 20.7¢/kWh |
| Simple Bill Credit Bundle 2000 kWh 24 | 24/months | 20.7¢/kWh |
Rates as of Oct 20, 2025 at 01:22 AM
Lubbock - LPL Service Area Plans
| Plan | Term | Rate |
|---|---|---|
| Simple Bill Credit 12 | 12/months | 12.9¢/kWh |
| Simple Bill Credit 24 | 24/months | 12.9¢/kWh |
Rates as of Oct 20, 2025 at 01:22 AM
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Jerry, thanks for the amazing review! We're so happy that we're able to provide you with electricity.
— Cirro Energy on March 8th, 2022