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Constellation Reviews

- 70 reviews
- 83 reviews
- 29 reviews
- 52 reviews
- 92 reviews

369

total reviews


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369 Reviews for Constellation


Best Constellation Review Categories


The best review categories for Constellation are their plans and pricing, rated at 3.9 out of 5, and the order experience, rated at 3.6 of 5.
Price, Plans and Promotions 3.9
Order Experience 3.6
Customer Service 3.6
Billing and Account Management 3.4
Likely to Recommend 3.4
Overall 3.6

Texas Electricity Ratings
Overall Score for
Constellation



4.5 / 5


Read Constellation Rating Details

Constellation Scores and Ratings


Constellation Featured Offer:
12 Month Usage Bill Credit


10.2¢

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Constellation Featured Offer:

12 Month Usage Bill Credit


  — PHA1st
Constellation natural gas promotion ---- good price!!!!!!!!!!!
 my experience was generally good, establishing auto-pay was more tedious.. 

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Constellation natural gas promotion ---- good price!!!!!!!!!!!

 my experience was generally good, establishing auto-pay was more tedious.. 

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  — Judi
Sign up was easy
 The sign up process was very easy. I could not have been happier with the process. 

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Sign up was easy

 The sign up process was very easy. I could not have been happier with the process. 

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  — The_Ferg
Natural Gas Supplier
 Do not appear to try and rip you off like many of the others. So for so good. Transfer was easy. Communications a little questionable .... status upda... 

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Natural Gas Supplier

 Do not appear to try and rip you off like many of the others.
So for so good.
Transfer was easy. Communications a little questionable .... status update never received but maybe because I reacted to soon. Otherwise A+ 

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  — Richard
Easy Switch
 It was easy to switch to Constellation and they offered the best fixed rate 

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Easy Switch

 It was easy to switch to Constellation and they offered the best fixed rate 

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  — Sue Shin
tenant
 good 

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tenant

 good 

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  — Mare
Fast & easy
 The prices are competitive. The website is user friendly and it was super easy to pay my bill and set up auto payments. 

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Fast & easy

 The prices are competitive. The website is user friendly and it was super easy to pay my bill and set up auto payments. 

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  — Good Value
Good value
 This company has very good service and I've saved 30-50 dollars a month since I signed up for their service. 

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Good value

 This company has very good service and I've saved 30-50 dollars a month since I signed up for their service. 

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  — Pete
Constellation Gas
 Constellation had the best price and the transition was seamless. I may change gas providers annually or as my contracts come to conclusion. I only ... 

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Constellation Gas

 Constellation had the best price and the transition was seamless. I may change gas providers annually or as my contracts come to conclusion. I only change when I can find a better price. All the providers I have used have had comparable service and billing policies. Finding the cheapest provider is the challenge. 

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  — New Customer
New Customer
 Impressed with communication via mail (welcome package) and email with this company has been very thorough, clear and easy follow. Their website is v... 

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New Customer

 Impressed with communication via mail (welcome package) and email with this company has been very thorough, clear and easy follow. Their website is very easy and user friendly. 

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  — Excellent Customer Service
Excellent Customer Service
 I received excellent customer during my switch to Constellation. Your representive Iranda made the transition fast and easy. She was helpful, courteou... 

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Excellent Customer Service

 I received excellent customer during my switch to Constellation. Your representive Iranda made the transition fast and easy. She was helpful, courteous and answered all my question and concerns. 
Constellation responds October 8th, 2018:
Thank you so much for the great review. We work very hard to offer our customers the best experience, so were happy to see that reflected in yours. We will make sure to let your customer service rep know that they did a good job.


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  — BJ
Great choice for cost and the community service they encourage.
 Easy process. 

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Great choice for cost and the community service they encourage.

 Easy process. 
Constellation responds October 8th, 2018:
We are so happy to hear that you had a great experience with Constellation, its been our pleasure!


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  — Rhizoo
Couldn't be happier
 Not much to say. My previous provider, Bounce, had totally abandoned any efforts at being competitive price-wise, so I shopped. Constellation offered ... 

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Couldn't be happier

 Not much to say. My previous provider, Bounce, had totally abandoned any efforts at being competitive price-wise, so I shopped. Constellation offered some great plans so i switched. I liked the ease of the changeover, and the prices so well that I switched my business account the next month. 
Constellation responds September 26th, 2018:
We are so happy to hear that you had a great experience with Constellation, its been our pleasure!


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  — F Patterson
Absolutely Outstanding!
 My precious natural gas provider did not offer me a competitive plan at the end of my two year contract. I was their customer for many years and had a... 

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Absolutely Outstanding!

 My precious natural gas provider did not offer me a competitive plan at the end of my two year contract. I was their customer for many years and had always been on an automatic plan so I was quite surprised. Rather than just accept their high rate I did some price shopping. Constellation was offering a GREAT rate so I gave them a call. Their customer service was outstanding and Dwight Ching was quick and easy. Since switching to Constellation I have set up automatic payments with them, which was also quick and easy to do on their website. I would HIGHLY recommend Constellation. 
Constellation responds September 26th, 2018:
We are so happy to hear that you had a great experience with Constellation, its been our pleasure!


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  — Excellent
Not the usual electricity company
 I just sign up with constellation @a month ago after my first bill which I paid. Unfortunately I was laid off and my next bill was approaching fast. I... 

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Not the usual electricity company

 I just sign up with constellation @a month ago after my first bill which I paid. Unfortunately I was laid off and my next bill was approaching fast. I contacted customer service explain my situation and I have gain recent employment but need extension just until my first payday which would be almost 20 days from my original due date. The fact that they took the time understood my situation and no Hassel or jumping hoops just no problem and no disconnection. And to top that just pay what's due no late charges no fee for request or this is a onetime deal! I highly recommended this company. Thanks Constellation Energy 
Constellation responds September 26th, 2018:
We are so happy to hear that you had a great experience with Constellation, its been our pleasure!


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  — Calhoun Customer
Satisfied Customer
 Happy with Price and Service 

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Satisfied Customer

 Happy with Price and Service 
Constellation responds September 26th, 2018:
We are so happy to hear that you had a great experience with Constellation, its been our pleasure!


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  — Pissed Off At Reliance
NICE
 I had previously subscribed with Reliance and they stole my money. They lied to me in my contract. However, I came to Constellation energy and the can... 

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NICE

 I had previously subscribed with Reliance and they stole my money. They lied to me in my contract. However, I came to Constellation energy and the cancellation fee was $50 only and their prices much cheaper, customer service much better. I am glad that I made the change. 
Constellation responds September 26th, 2018:
We are so happy to hear that you had a great experience with Constellation, its been our pleasure!


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  — Tiffany
Great customer service
 It was quick and easy to set up new service. The representative was knowledgeable and friendly. 

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Great customer service

 It was quick and easy to set up new service. The representative was knowledgeable and friendly. 
Constellation responds September 17th, 2018:
We are so happy to hear that you had a great experience with Constellation, its been our pleasure!


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  — Comfy In Conley
Awesome Pricing and Service
 So far I have totally enjoyed my experience, the initial set up was a breeze and effortless, their fee structure is the best around and I am actually ... 

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Awesome Pricing and Service

 So far I have totally enjoyed my experience, the initial set up was a breeze and effortless, their fee structure is the best around and I am actually looking forward to winter now. 
Constellation responds September 17th, 2018:
We are so happy to hear that you had a great experience with Constellation, its been our pleasure!


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Updated: 12-05-2018
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