Community Outreach looks at a provider's involvement in its community and giving back. This score includes carbon footprint involvements, charity programs for customers, charity involvement, employee engagement programs and volunteering.
New Power Texas is ranked 19th among all of our providers with a score of 1.83 out of 5.00.
The average community rating is 2.55 out of 5.00.
Market Perception is an average score from other market scores and resources such as the Better Business Bureau, Public Utility Commission of Texas, and other 3rd party surveys.
New Power Texas is ranked 30th among all of our providers with a score of 2.46 out of 5.00.
The average market perception rating is 2.72 out of 5.00.
Operations measures a company's effectiveness at, well, keeping the lights on. This category measures how well a company does at going about their daily business. Can customers access their account online? Do they send their bills out on time and consistently? Are things as easy as possible on their customers? This category looks at those aspects of a company's effectiveness.
New Power Texas is ranked 18th among all of our providers with a score of 1.00 out of 5.00.
The average operations rating is 1.86 out of 5.00.
We looked at providers' product mix, types of plans, accessibility and incentives. This score is based on a review of non-traditional products, tiered pricing, green plans, and prepay options. It is also based on accessibility by measuring deposit options, payment amounts, credit requirements, base charges and monthly recurring charges, and finally incentives; gift cards, bill credits and customer rewards.
New Power Texas is ranked 23rd among all of our providers with a score of 1.78 out of 5.00.
The average products rating is 2.07 out of 5.00.