New Power Texas Company Reviews

We've been collecting customer reviews for New Power Texas so you can get the inside scoop on what it's like to be a customer.

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New Power Texas Rating and Review Summary

There are 1 total reviews for New Power Texas, with an average rating of 1.4/5.

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New Power Texas
1.4/5 1
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Worst Electric Provider in Texas
Overall Rating:
Plans & Pricing
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Likely to Recommend

DO NOT SIGN UP with this Electric Company.
They failed to provide Billing for 4 months bcos "new system migration". Then sent All previous bills at once and expect you to pay at once due to their mistake and threaten w disconnect notices.
I made 2 different payments on the website that were not posted or credited to following billing. Call Customer Service, and they cannot verify my payments. What? I have confirmation emails, not they say that is not "guaranteed receipt of payment". They are horrible.

— Pepe from Grand Prairie, TX on October 1st, 2024

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Worst Electric Provider in Texas
Overall Rating:
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

DO NOT SIGN UP with this Electric Company.
They failed to provide Billing for 4 months bcos "new system migration". Then sent All previous bills at once and expect you to pay at once due to their mistake and threaten w disconnect notices.
I made 2 different payments on the website that were not posted or credited to following billing. Call Customer Service, and they cannot verify my payments. What? I have confirmation emails, not they say that is not "guaranteed receipt of payment". They are horrible.

— Pepe from Grand Prairie, TX on October 1st, 2024