Pioneer Energy Customer Reviews

We've been collecting customer reviews for Pioneer Energy so you can get the inside scoop on what it's like to be a customer.

If you want to know our take, check out our Pioneer Energy Ratings page.

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Pioneer Energy's Customer Reviews Summary

Pioneer Energy Scores and Ratings:

Texas Electricity Ratings Overall Score for Pioneer Energy

1.4 / 5

Pioneer Energy Reviews

3 Reviews for Pioneer Energy

3

total reviews

Compare to Pioneer Energy Electricity Rates

Overall Rating
Charge you an early termination
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

They charge you and early termination even after you finish your contract

Mark from Garland, TX on January 11th, 2021
Overall Rating
Charge you fees you didnt have
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Everything was great untill you move and theres no option for them at your new place so what does pioneer do, charge you a 150 dollar cancellation fee.

Loyal Texan from Garland, TX on February 26th, 2020
Overall Rating
There are Better Providers
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I wouldn't recommend going with this company. Web site is clunky and outdated. The customer service is the worst. My first billing cycle will be my last. Received a pink notice in the mail the day after the billl was due. Which means they mailed it before the due date. Charged a $5 late fee and a % of amount due. The bill had already been paid online. This company is clearly accustomed to dealing with degenerates and treat all customers like thieves in the night. There are better companies out there. Stay away. I will pay my termination fee expeditiously. Will be glad to switch over in a few days! Horrible customer experience.

Dissatisfied In Humble from Humble, TX on July 16th, 2017