The best review categories for Pioneer Energy are their customer service, with an average of 1.5 stars, and their plans and pricing, with an average of 1.0 stars.
Most Recent 1 Star Reviews
3 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Charge you an early termination
They charge you and early termination even after you finish your contract |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Mark
from
Garland, TX
on
January 11th, 2021
Charge you fees you didnt have
Everything was great untill you move and theres no option for them at your new place so what does pioneer do, charge you a 150 dollar cancellation fee. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Loyal Texan
from
Garland, TX
on
February 26th, 2020
There are Better Providers
I wouldn't recommend going with this company. Web site is clunky and outdated. The customer service is the worst. My first billing cycle will be my last. Received a pink notice in the mail the day after the billl was due. Which means they mailed it before the due date. Charged a $5 late fee and a % of amount due. The bill had already been paid online. This company is clearly accustomed to dealing with degenerates and treat all customers like thieves in the night. There are better companies out there. Stay away. I will pay my termination fee expeditiously. Will be glad to switch over in a few days! Horrible customer experience. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Dissatisfied In Humble
from
Humble, TX
on
July 16th, 2017
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