There’s been so much in the way of Texas electricity news the past few weeks that it’s difficult to summarize and document it all in a single post. Additionally, there is so much overlap that it doesn’t make much sense for me to write a blog post on each individual article. So instead I’m going Read More
Apparently in a recent case before the PUC, Commissioner Kenneth Anderson had some choice words for the customer service at StarTex Power. Pitiful, to be specific.
Customer complaints in the Texas electricity market have declined for the fourth straight year, as reported by multiple news outlets including the Ft. Worth Star-Telegram. Complaints are once again the lowest since deregulation began in 2002. Naturally, Recharge Texas (TCAP) once again continued to further their agenda by pointing out there were less complaints during Read More
The debate for Capacity Markets in the Texas electricity space is fixing to heat up. I stumbled across this excellent article about the fallacies driving the debate for introducing a capacity market in the state of Texas. It’s rare that I just cut and paste an entire article in this blog space, but I thought Read More
The PUC is petitioning the commissioners of the PUC to revoke the license of Proton Energy. Why you ask? Oh, well, about 1,000 violations of the PURA/Commission rules since 2011. No, that is not an exaggeration.
The debate over capacity markets and whether or not they will become a model for Texas electricity continues to rage. I’ve already given you my thoughts on a Capacity market in my primer on the subject. But more information from all sides continues to blast out from all interested parties. First was the release of Read More
In what is increasingly looking like a foregone conclusion, Champion Energy has ranked in the top spot of the 2013 J.D. Power & Associates survey for Texas electricity customer satisfaction. This marks the fourth straight year that Champion Energy has won the coveted award. Last summer marked them as the first three-time winner of the Read More
The agenda by the power generators who create Texas electricity for a Capacity Market is being pushed harder and harder these days, and it looks like things might be coming to a head. This article by Tony Bennett, who is the President of the Texas Association of Manufacturers, is one of the most basic and Read More
This morning Direct Energy has announced their purchase of Texas retail electricity provider Bounce Energy. Bounce Energy, who has consistently been at the top of the Texas Electricity Ratings rankings (currently #1), has easily been the most innovative electricity provider in the country in terms of their online technology/capabilities and their success in reaching out Read More
Texas electricity company Bounce Energy continues to innovate in the realm of online customer experience with the launch of their new MyAccount technology. You can read about the details here, but suffice to