CleanSky Energy Customer Reviews
We've been collecting customer reviews for CleanSky Energy so you can get the inside scoop on what it's like to be a customer.
If you want to know our take, check out our CleanSky Energy Ratings page.
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CleanSky Energy's Customer Reviews Summary
CleanSky Energy Reviews
19 Reviews for CleanSky Energy
Compare to CleanSky Energy Electricity Rates
Recent Good Review from Lacinea
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I called to dispute the notice that I was getting disconnected for non payment! I was connected to Lacinea, and she was so professional and told me my credit card on file for auto pay was not working. I then remembered I had a new CC. She took all the info and was so nice and polite!
Thanks for the 5-star review, Ray. We appreciate you sharing your positive experience and knowing Lacinea was able to assist you with all your account concerns. We hope to serve your electric needs for many years to come. Have a wonderful weekend! | Plans & Pricing | |
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Rovis was friendly, informative, and best of all FAST! We've had a good experience so far with Cleansky, and simply needed to renew. It's the end of the day on Friday so I really appreciated how quickly he got me through the process.
Wow! Jessica, it sounds like you are happy with our service. We are happy you're pleased with our Customer Service department. It means so much when our best customers share their experiences. Thank you for the 5-star review.Have a wonderful day! | Plans & Pricing | |
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Was looking for renewable energy and signed up with CleanSky. Simple to switch and good rates.
Thank you for your review, Andrea! Were happy to hear that your enrollment process was seamless and easy. Thank you for sharing your experience and choosing CleanSky Energy! I hope you have a nice day! | Plans & Pricing | |
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Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks!
Thanks for placing your trust in us. Were happy that Abigail was able to help you. We look forward to your business, and thank you for the 5-star review! | Plans & Pricing | |
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Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks!
Thanks for placing your trust in us. Were happy that Abigail was able to help you. We look forward to your business, and thank you for the 5-star review! | Plans & Pricing | |
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Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks!
Thanks for placing your trust in us. Were happy that Abigail was able to help you. We look forward to your business, and thank you for the 5-star review! | Plans & Pricing | |
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I just recently switched to clean sky energy it was a very simple process changing electric companies so far Im very happy!
Thanks for the review, S Harvey. Were so glad to hear that getting your enrollment process was as easy as we intend it to be. We got you from here! Thanks for the five-star review! | Plans & Pricing | |
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It was quick & easy.
Thats awesome to hear, Linda! Were glad to know that we were able to meet your expectation and look forward to providing you with great service! | Plans & Pricing | |
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We had a rental property that we were not sure how long it would take to lease. CkeanSky offered a no contract with great rates and no cancellation fee.
The ease of setting up and canceling service was very simple. Courtney was our contact at CkearSky and she was very professional and friendly. Thanks Courtney!
Hi Amy, thank you for your feedback. We strive to provide our customers with great service and affordable rates! We'll continue to do our best to provide affordable service to you and all of our customers. Have a wonderful day! | Plans & Pricing | |
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Love Clean Energy and there easy setup
Were glad to know that we were able to meet your expectations, TK5176! Look forward to providing you with great service! Thank you for the 5-star review! Most Recent 4 Star Reviews
3 Customer Reviews Written Overall
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When you're a new grad like me. The prices here is pretty decent.
Hi Koi, thank you for your review. We strive to provide our customers with great service and affordable rates! We are honored to be your electric supplier and look forward to doing business with you for many years! | Plans & Pricing | |
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Clean Sky makes enrollment quick and easy. Once you find a plan that works for you, its a smooth process to getting power.
We are happy that you are satisfied with our service, Brett! We hope to serve you for many years to come! | Plans & Pricing | |
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So far everything has been excellent. It just works.
Hi Wesh, thank you for your feedback. We strive to provide our customers with great service and affordable rates! We'll continue to do our best to provide affordable service to you and all of our customers. Have a wonderful day! Most Recent 3 Star Reviews
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No one has called me to welcome me to the company or explain to me how to access my account and my usage
Thank you for your review, Crystal! We are excited that you have chosen CleanSky Energy as your Retail Electric Provider! Our records show that you spoke with a Customer Service representative regarding your account inquiries. We are always here to help with any questions that you have. Should you require additional assistance, please feel free to contact us again. Have a great day! Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
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They emailed and said I needed to send a copy of my driver's license to verify identity. No problem, except they would never answer when I asked where to send that information. I tried calling 3 different times and waited 20+ minutes before hanging up. They would take two weeks to email back. Then an employee finally called me back to verify ID over the phone, except he took my information and never put it into the system. Then they cancelled my account.
We apologize for the inconvenience. CleanSky Energy was experiencing a longer-than-normal wait time. We make every effort to make sure that every customer concern is handled in a timely manner. Your feedback has been escalated to our Customer Support department and will be addressed accordingly. We hope in the future that you would reconsider us and give us another chance to turn your negative experience into a positive one. If you have any additional concerns contact our Customer Support department at CustomerCare@CleanSkyEnegry.com. Have a wonderful day. | Plans & Pricing | |
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Just, if you are offering customer service in Spanish, make sure that someone answered the calls, the option is press "start key" but nobody picked up the phone..
We apologize for any inconvenience you may have experienced, Henry. CleanSky Energy was experiencing a longer than normal wait time. We make every effort to make sure that every customer concern is handled in a timely manner. Your concerns have been escalated to our Customer Concerns department. Please contact them at your earliest convenience and refer to this review at CustomerConcerns@CleanSkyEnergy.com. We look forward to hearing back from you. 
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I called to dispute the notice that I was getting disconnected for non payment! I was connected to Lacinea, and she was so professional and told me my credit card on file for auto pay was not working. I then remembered I had a new CC. She took all the info and was so nice and polite!