CleanSky Energy Customer Reviews
We've been collecting customer reviews for CleanSky Energy so you can get the inside scoop on what it's like to be a customer.
Ratings by Star
Featured Review
Jasmine was VERY helpful
I am a new customer, but when my account was transferred to ClearSky they I noticed that they have an old phone number for me. Jasmine was the representative that assisted me in correcting the phone number and she also verified that the other info was correct. She as very helpful.
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5 Star Reviews
has 14 five star eviews.
Good rates and 100% Renewable
Was looking for renewable energy and signed up with CleanSky. Simple to switch and good rates.
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Clean sky energy has great rates!
I just recently switched to clean sky energy it was a very simple process changing electric companies so far Im very happy!
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Anna - great customer service
I called in today because I got a disconnect notice I had it on autopay, so I didn't understand. I'm sure I sounded frantic, but Anna was very kind and professional. She was helpful and cared for my concerns. She worked everything out, took my payment and made sure I wouldn't be disconnected. I only wish I had got a notice that my card didn't go through earlier so I wouldn't have been charged a late fee.
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Disconect Notice
I called to dispute the notice that I was getting disconnected for non payment! I was connected to Lacinea, and she was so professional and told me my credit card on file for auto pay was not working. I then remembered I had a new CC. She took all the info and was so nice and polite!
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Great Customer Service
Rovis was friendly, informative, and best of all FAST! We've had a good experience so far with Cleansky, and simply needed to renew. It's the end of the day on Friday so I really appreciated how quickly he got me through the process.
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4 Star Reviews
has 0 four star eviews.
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3 Star Reviews
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2 Star Reviews
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1 Star Reviews
has 1 one star eviews.
Suspicious and Uncooperative
They emailed and said I needed to send a copy of my driver's license to verify identity. No problem, except they would never answer when I asked where to send that information. I tried calling 3 different times and waited 20+ minutes before hanging up. They would take two weeks to email back. Then an employee finally called me back to verify ID over the phone, except he took my information and never put it into the system. Then they cancelled my account.
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