CleanSky Energy Customer Reviews
We've been collecting customer reviews for CleanSky Energy so you can get the inside scoop on what it's like to be a customer.
Ratings by Star
Featured Review for CleanSky Energy
Customer Service Excellence
Had a chat with Evelyn for my account billing. She was amazing and awesome person with excellent knowledge about the business. She provided such a great customer service that is rare these days. She is a gem for CleanSky Energy. Her supervisor/manager should provide all they can including higher compensation raises or bonus to keep her in the company
Alternatives to CleanSky Energy's Texas Electricity Plans
Texas Electricity Ratings can help you find the best CleanSky Energy electricity plan. Below are the lowest priced plans, as well as our ratings and reviews.
Houston Plans
| Plan | Term | Rate |
|---|---|---|
| Simple Saver Smart Credit 12 | 12/months | 6.9¢/kWh |
| Simple Saver Smart Credit 13 | 13/months | 7.0¢/kWh |
| GridPlus 12 | 12/months | 7.0¢/kWh |
Dallas Plans
| Plan | Term | Rate |
|---|---|---|
| Simple Saver Smart Credit 12 | 12/months | 7.4¢/kWh |
| Simple Saver Smart Credit 13 | 13/months | 7.5¢/kWh |
| GridPlus 12 | 12/months | 7.5¢/kWh |
CleanSky Energy Rating and Review Summary
There are 7 total reviews for CleanSky Energy, with an average rating of 4.0/5.
| Company | Stars | Rating | Reviews |
|---|---|---|---|
| CleanSky Energy | 4.0/5 | 7 |
| Star Rating | Ratings and Link |
|---|---|
| 3 5 star reviews | |
| 2 4 star reviews | |
| 0 3 star reviews | |
| 1 2 star reviews | |
| 1 1 star reviews |
| Category | Stars |
|---|---|
| Plans & Pricing |
|
| Order Experience |
|
| Customer Service |
|
| Account Management |
|
| Likely to Recommend |
|
Recent 5 Star Reviews
Customer Service Excellence
Had a chat with Evelyn for my account billing. She was amazing and awesome person with excellent knowledge about the business. She provided such a great customer service that is rare these days. She is a gem for CleanSky Energy. Her supervisor/manager should provide all they can including higher compensation raises or bonus to keep her in the company
CORRECT MY AUTO PAY
The gentleman who talked with me was extremely helpful and patient with me.
GREAT SERVICE
Arielys Goris help me to get my transfer of service fast and was and amazing and kind agent 1000/100
Recent 4 Star Reviews
Tina is amazing!
I had issues with my bills and had to call customer services to get it sorted out. Tina was great, she was understanding and helped me with the refund right away. I can't thank her enough!
Thank you, CH! We're glad Tina could assist you, and we appreciate your nice words. We appreciate your business with us!
— CleanSky Energy on February 19th, 2025
Customer Service
Talked to Tina to update account information. My info was updated & questions answered. Tina was awesome, enjoyable to talk to & most important very helpful. Customer service is lacking at a lot of places, but not with Tina at Clean Sky. Thank you Tina.
Thank you, Glenda, for your nice words about Tina we're so glad you had a wonderful experience and appreciate your support for clean energy!
— CleanSky Energy on February 13th, 2025
Recent 3 Star Reviews
Recent 2 Star Reviews
Hope you don't need to call their help line
I was left on hold for 1 1/2 hours trying to resolve a bill for my deceased daughter's property. The people on their help line apparently don't have the authority to do anything.
Recent 1 Star Reviews
Terrible Company
They cannot accept ACH payments unless you use their proprietary site. Still cant find out how to set this up.
All Reviews By Date
Hope you don't need to call their help line
I was left on hold for 1 1/2 hours trying to resolve a bill for my deceased daughter's property. The people on their help line apparently don't have the authority to do anything.
Tina is amazing!
I had issues with my bills and had to call customer services to get it sorted out. Tina was great, she was understanding and helped me with the refund right away. I can't thank her enough!
Thank you, CH! We're glad Tina could assist you, and we appreciate your nice words. We appreciate your business with us!
— CleanSky Energy on February 19th, 2025
Customer Service
Talked to Tina to update account information. My info was updated & questions answered. Tina was awesome, enjoyable to talk to & most important very helpful. Customer service is lacking at a lot of places, but not with Tina at Clean Sky. Thank you Tina.
Thank you, Glenda, for your nice words about Tina we're so glad you had a wonderful experience and appreciate your support for clean energy!
— CleanSky Energy on February 13th, 2025
Terrible Company
They cannot accept ACH payments unless you use their proprietary site. Still cant find out how to set this up.
Customer Service Excellence
Had a chat with Evelyn for my account billing. She was amazing and awesome person with excellent knowledge about the business. She provided such a great customer service that is rare these days. She is a gem for CleanSky Energy. Her supervisor/manager should provide all they can including higher compensation raises or bonus to keep her in the company
CORRECT MY AUTO PAY
The gentleman who talked with me was extremely helpful and patient with me.
GREAT SERVICE
Arielys Goris help me to get my transfer of service fast and was and amazing and kind agent 1000/100
Thank you for sharing your positive experience, Juan. We strive to provide excellent Customer Service for our customers. We're glad your enrollment process was easy. We look forward to offering great rates for many years to come. Have a great weekend!
— CleanSky Energy on July 26th, 2023
Thank you for sharing your positive experience, Juan. We strive to provide excellent Customer Service for our customers. We're glad your enrollment process was easy. We look forward to offering great rates for many years to come. Have a great weekend!
— CleanSky Energy on July 26th, 2023