ENGIE Customer Reviews

We've been collecting customer reviews for ENGIE so you can get the inside scoop on what it's like to be a customer.

Ratings by Star

cheapest ENGIE Electricity rates and plans in Texas

Reviews

5 Star Reviews

has 0 five star eviews.

Compare Electricity Plans

Reviews

4 Star Reviews

has 0 four star eviews.

View All Electricity Rates

Reviews

3 Star Reviews

has 0 three star eviews.

Compare Electricity Providers

Reviews

2 Star Reviews

has 0 two star eviews.

Reviews

1 Star Reviews

has 4 one star eviews.

NOT HAPPY

Salesman comes in signs us up to contract thru 2023 for business/residential. Came home 8/13/2021 power out, call Oncor they say I have no provider listed, call Engie they say I changed my provider in June! NO I DID NOT please reinstate as my provider, we can do that on 8/17/2021, DO YOU NOT REALIZE IT IS SUMMER IN TEXAS!!!! 4 hours later power is on and Oncor will send Engie an emergency reinstatement. FIxed right? WRONG!!! Got home 8/23 /2021 power out, call Oncor they received a MOVE OUT ORDER for my address, I still live HERE! Engie Will not reinstate with current rate and will have a salesman call me in 14 days, Oncor says it was Engie, Engie says it was Oncor! Someone needs to take responsibility for this mistake AND NO ONE WILL!!!! I feel like I am lost with this issue. Show me where I agreed to another provider??? CAN'T play me the recording where I asked to change Provider?? CAN'T !!!! You are not willing to help me, work with me, are anything. I will tell everyone I know NOT TO USE YOU!!!!!!

Debra Gossett from Pottsboro, TX on August 24th, 2021

Overall Rating

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

DONT DO IT

They wont close/transfer your account to a new owner....new owner and I have been trying for 12 days now any they just say it takes up to 14 day and they will submit a ticket. This lack of ability to open and close accounts is costing me $4000 because I have to pay for the new owners electricity for 13 RV's or turn off the electricity on 14 sets of people in 103 degrees.

They are not competent.

LCJ from Valley View, TX on June 14th, 2021

Overall Rating

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to Recommend

Browse Electricity Companies

ENGIE Scores and Ratings:

Texas Electricity Ratings Overall Score for ENGIE


Overall Score

1.1/5

5 total reviews

ENGIE Reviews:

5 total reviews for ENGIE.

Star Rating Ratings and Link
0 5 star reviews
0 4 star reviews
0 3 star reviews
0 2 star reviews
5 1 star reviews