Power Generators Continue Campaign to Squeeze Texas Electricity Customers Dry

Posted on 2 CommentsPosted in Consumer Advocacy, PUC/ERCOT, Texas Deregulated Electricity, Texas Electricity, Texas Electricity News

In a turn of events that stuns absolutely no one, the energy generators in the state of Texas are once again attempting to leverage more money from the customers and retail electricity providers to line their pockets. And naturally, they are using the alleged, worst case scenario of an “energy shortage” in Texas and the Read More

Risings Costs – Your Electricity Company Has Little Choice In the Matter

Posted on 9 CommentsPosted in Consumer Advocacy, PUC/ERCOT, Texas Electricity, Texas Electricity News

It was a known fact that electricity rates would take a substantial hike after Donna Nelson and the PUC approved an increase in the market cap last summer. And I’ve been steadily watching those rates rise since then. And this summer in particular I’ve seen more angry reviews than usual from customers complaining about the Read More

Texas Electricity Ratings: Rankings Update: 6/17/2013

Posted on 5 CommentsPosted in Amigo Energy, Bounce Energy, Champion Energy, Direct Energy, Gexa Energy, Green Mountain Energy, Reliant Energy, TER News, Texas Electricity, Texas Electricity News, TXU Energy

Now that Summer is in full swing, with higher electricity rates hitting the market and several months of new customer reviews in the system, it is once again time to update the Texas Electricity Ratings company rankings and see how providers stack up. Unsurprisingly many established providers lost points this time around with the higher market Read More

Champion Energy Launches Customer Usage Emails

Posted on 1 CommentPosted in Champion Energy, Customer Service, Provider Spotlight, Texas Electricity

Champion Energy announced yesterday that they are going to start offering Smart Track emails. Smart Track emails are weekly letters from Champion to their customers with smart meters which will feature usage data that shows how much electricity they’re using each day. The idea is to be able to see how customer usage behavior will Read More

Power To Choose To Become More Consumer Oriented?

Posted on 10 CommentsPosted in Consumer Advocacy, PUC/ERCOT, Texas Electricity, Texas Electricity News

Recently it was announced that Power To Choose will be launching a new website on May 6th, with the hope that the new site will be “more focused on the shopping experience.”  Also, notable is that shoppers will now be able to rate retail electricity providers. Hmm. That sounds familiar. I think there’s another Texas Read More

Is ERCOT Ready For The Summer Electricity Load?

Posted on Leave a commentPosted in PUC/ERCOT, Texas Electricity

The past several months there have been a number of discussions about Texas’s power generation shortage over several related topics. Talks about the demand response programs, whether there will be rolling blackouts, the effect of the new Market Cap Increase, and how electricity rates will be effected are all part of the discussion. Recently, however, Read More

UPDATED: For the PUC Complaint Scorecard, the PUC Continues to Score an “F”

Posted on Leave a commentPosted in PUC/ERCOT, Texas Electricity, Texas Electricity News

The PUC Complaint Scorecard, one of the primary resources for consumers to research Texas electricity providers, is once again out of date. Sadly, this isn’t much of a surprise, since the consumer advocacy purview of the PUC seems to have taken a backseat to…well…anything but updating their complaint scorecard. As of today (4/29/13), the Complaint Scorecard Read More