CPL Retail Energy Customer Reviews
We've been collecting customer reviews for CPL Retail Energy so you can get the inside scoop on what it's like to be a customer.
Ratings by Star
Featured Review for CPL Retail Energy
Great Service
I have never had any problems with this company. I have been with CPL for many years.
— Diana from Corpus Christi, TX on June 25th, 2021
Alternatives to CPL Retail Energy's Texas Electricity Plans
Texas Electricity Ratings can help you find the best CPL Retail Energy electricity plan. Below are the lowest priced plans, as well as our ratings and reviews.
Houston Plans
| Plan | Term | Rate |
|---|---|---|
| Simple Saver Smart Credit 12 | 12/months | 7.0¢/kWh |
| Simple Saver Smart Credit 14 | 14/months | 7.1¢/kWh |
| GridPlus 12 | 12/months | 7.1¢/kWh |
Rates as of Jun 04, 2026 at 11:21 AM
Dallas Plans
| Plan | Term | Rate |
|---|---|---|
| Simple Saver Smart Credit 12 | 12/months | 7.5¢/kWh |
| Simple Saver Smart Credit 14 | 14/months | 7.6¢/kWh |
| GridPlus 12 | 12/months | 7.7¢/kWh |
Rates as of Jun 04, 2026 at 11:21 AM
CPL Retail Energy Rating and Review Summary
There are 36 total reviews for CPL Retail Energy, with an average rating of 1.7/5.
| Company | Stars | Rating | Reviews |
|---|---|---|---|
| CPL Retail Energy | 0.0/5 | 0 |
| Star Rating | Ratings and Link |
|---|---|
| 8 5 star reviews | |
| 0 4 star reviews | |
| 1 3 star reviews | |
| 6 2 star reviews | |
| 21 1 star reviews |
| Category | Stars |
|---|
Hello Diana. Thank you so much for this great rating and feedback! We are really happy to have you as a part of our big family for many years, we totally appreciate your trust and loyalty! We will continue working hard to meet your high expectations and to continue as your trusted electricity supplier for a long time to come! Thank you for giving us the opportunity to serve you! Be safe! - Sophie / Digital Care
— CPL Retail Energy on June 28th, 2021