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Customer Reviews of Verde Energy
Most Recent Verde Energy Reviews
I really like Verde, But in April 2020 , Someone switched me to another company, when I received the notice, I call and told the representative in Florida that I like my company Verde and I never gave permission to switch me. I said we are in Quarantine who came to my house? The the lady said it was over the phone. So I said I want the recored conversation. Today is May 28 2020 . Still waiting. But Im going back to Verde Energy. Thank You for your service — Mati from Philadelphia PA
Substantial savings over my previous provider. Living on a fixed income I need to save where I can. Thank you. — Rebecca Etter from Chambersburg PA
Customer service is great when you call your questions are answered quick and they are very respectful. I can recommend them. — VERDE ENERGY from Burlington NJ
4-5 Star Reviews: 6 (14%)
I really like Verde, But in April 2020 , Someone switched me to another company, when I received the notice, I call and told the representative in Florida that I like my company Verde and I never gave permission to switch me. I said we are in Quarantine who came to my house? The the lady said it was over the phone. So I said I want the recored conversation. Today is May 28 2020 . Still waiting. But Im going back to Verde Energy. Thank You for your service
3-4 Star Reviews: 2 (5%)
I tried to create an online account and was unable to do so.
2-3 Star Reviews: 1 (2%)
Watch out for this company. As soon as your promo rate expires BAM they cut deep to get as much meat as they legally can. My rate DOUBLED and within 30 days it went up even more. I switched as fast as I can to lock in a 18 month rate under 7 cents. These good folks were going to charge upwards of 14.
1-2 Star Reviews: 33 (79%)
Apparently I started this service April of 2019 only to be screwed over after June 2019. I have been charged upwards of $130 a month. This company is useless what is it you do. Why screw the little guy over, it's a Pandemic!? Furious I wish I could give negatives
Plus note customer service was very helpful considering I was irate that was 10star customer service. The company could learn from them.
Verde Energy News
Verde Energy FAQs
Where can I order Verde Energy natural gas?
Verde Energy does not have any natural gas plans
What do customers think about Verde Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Verde Energy customer review is 1.8 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!