Volt EP Customer Reviews
We've been collecting customer reviews for Volt EP so you can get the inside scoop on what it's like to be a customer.
Ratings by Star
Volt EP Customer Ratings:
Average of Volt EP Customer Reviews submitted through Texas Electricity Ratings.
Score Details:
| Company | Stars | Rating | Reviews |
|---|---|---|---|
| Volt EP | 2.0/5 | 22 |
Volt EP Reviews:
22 total reviews for Volt EP.
| Star Rating | Ratings and Link |
|---|---|
| 1 5 star reviews | |
| 3 4 star reviews | |
| 0 3 star reviews | |
| 2 2 star reviews | |
| 16 1 star reviews |
Energy Plans from Volt EP competitors
Unlike Volt EP, these providers currently hold a Gold, Silver or Bronze ranking by Texas Electricity Ratings
Houston Plans from Top Rated Providers
| Company | Term | Rate |
|---|---|---|
| Chariot Energy | 36/months | 12.2¢/kWh |
| Gexa Energy | 12/months | 12.4¢/kWh |
| 4Change Energy | 24/months | 12.5¢/kWh |
| Constellation | 12/months | 12.9¢/kWh |
| Reliant | 24/months | 13.9¢/kWh |
Dallas Plans from Top Rated Providers
| Company | Term | Rate |
|---|---|---|
| Chariot Energy | 36/months | 11.5¢/kWh |
| Gexa Energy | 12/months | 12.4¢/kWh |
| 4Change Energy | 24/months | 12.5¢/kWh |
| Constellation | 12/months | 12.9¢/kWh |
| Reliant | 24/months | 13.5¢/kWh |
Featured Review
PERSONAL EXPERIENCE
AS ALWAYS WHEN YOU ARE LOOKING TO CHANGE PROVIDERS YOU HAVE MANY
QUESTIONS--VOLT EMPLOYEES WERE PATIENT & HELPFUL--WE ARE VERY SATISFIED
IN ALL AREAS!!!
- Plans & Pricing
-
- Order Experience
-
- Customer Service
-
- Account Management
-
- Likely to Recommend
-
Reviews
5 Star Reviews
has 1 five star eviews.
Glad I switched to Volt
I haven't had any problems with this company, employees are helpful & courteous. Very pleased with the all around service, especially paying a lot less for electricity service!!
- Plans & Pricing
-
- Order Experience
-
- Customer Service
-
- Account Management
-
- Likely to Recommend
-
Reviews
4 Star Reviews
has 0 four star eviews.
Reviews
3 Star Reviews
has 0 three star eviews.
Reviews
2 Star Reviews
has 0 two star eviews.
Reviews
1 Star Reviews
has 9 one star eviews.
Very Bad Experience: Do Not Use Volt Electricity
I usually don't take the time to write negative online reviews, but with Volt I'll make an exception. This company bills you for using too little electricity seriously, it appears as a "Usage Charge" on your statement when your total usage is below 500 kWh (because getting charged for NOT using something is now a thing) and they also make it difficult to end your service. Just all-around awful. Do yourself a favor: Do NOT use Volt Electricity.
- Plans & Pricing
-
- Order Experience
-
- Customer Service
-
- Account Management
-
- Likely to Recommend
-
Worst company for electric
Contract price was not cheap. Contract ended and they charged me 30 cents a kw. Complaint answered by billing manager 1100. Nameless responses. Total scam company. Would never ever use again. PUCT sent me a form letter stating their outrageous prices were legal.
- Plans & Pricing
-
- Order Experience
-
- Customer Service
-
- Account Management
-
- Likely to Recommend
-
Don't pay late!
I know that late fees exist, but this one is higher than my mortgage. $25 for paying a day late. They charge so many fees it adds up to a very high amount. Again, I know that paying late will get a fee, it's usually around 10 bucks. Wouldn't recommend this company.
- Plans & Pricing
-
- Order Experience
-
- Customer Service
-
- Account Management
-
- Likely to Recommend
-
Lied too and still no lights
Live in a apartment complex and they use Volt as their electricity provider. Lights did not go off because of the weather, well, at least not the apartment I live in. Volt came out Friday night working on the power, and ended up cutting everyone's power off so they can fix the other. Came back Saturday, fixed everything but still no lights. When asked when the lights would be back down, they just gave you short, untrue answers. Its Sunday, and we still have no power.
- Plans & Pricing
-
- Order Experience
-
- Customer Service
-
- Account Management
-
- Likely to Recommend
-