Compare the Best Electricity Suppliers in Covington

Lowest price per kWh I found at the time. With a smart meter changing service was a breeze. Never had a billing issue but they do have a $10 service fee monthly that counters the low rates in my opinion. If you factor that in and they are still lowest go for it.

no problems - just low rate

AS ALWAYS WHEN YOU ARE LOOKING TO CHANGE PROVIDERS YOU HAVE MANY
QUESTIONS--VOLT EMPLOYEES WERE PATIENT & HELPFUL--WE ARE VERY SATISFIED
IN ALL AREAS!!!

Great price, great service

I have enjoyed the services that I have received.

We are on our third year of service with your company and we give your company 5*s . I would love to work for this company! Angela Jones

A+++++. excellent. honest. transparent. no gimmicks.

The customer service representative was most helpful.

Had an issue with mailing information due to an uncomfortable situation. It was taken care of promptly and politely.

I noticed that the electricity plan that I was paying was not the correct plan and the agent was able to help me and get my account lined out. And even offered a credit on our account for the trouble.

This is the absolute best electric company I have been affiliated with. Their rates, plans and customer service has never failed to impress me.

our bill has never gone over what was expected, no hidden fees to worry about. I would recommend 4Change electricity for sure

I have used them since I had my first apartment over 3 years ago.
The only problem I ever experienced was the transfer of service which was corrected and explained immediately.
I LOVE them and could never ask for a better company!

I am very happy with this company and it's rates. My monthly bills are always very much lower than when I was with reliant.. I also have never had to get in touch with 4change for any discrepancy in my billing. I will stick with them for a while. Thanks

4change energy has very good rates and I like the fact that they send me a weekly day by day energy report. I plan to stay with them for a while.I have just recently renewed with them and that has been the only time I have needed to communicate with them in which they replied very promptly.

Everything was Great!!

I received the best price for new enrollment and renewal. Renewal is so easy and honest. I got same price for renewal.

I have only great things to say about 4 Change Energy. I have started receiving service from them about two years ago. Prior to that Green Mountain Energy was my provider. I consider Green Mountain Energy to be absolutely the worst company in every way. I am so happy that I have switched to 4 Change Energy

excellence.

No issues. Recommended!

Cheaper than the rest, and they give you a weekly report, and use mostly clean energy.

Excellent experience so far. I am loving the service and cost savings.

He was very patient with us. The wifi went out it had to be reset . We're seniors so we aren't very tech up to date. He understood that and didn't try to rush us. I wish everyone could be like him. AWESOME!!!!!!!!

I was dropped by Breeze energy leaving Texas market and I was switched to provider of last resort (POLR) that I didn't want in less than 12 hours after first notification. UNHAPPY! Decided on First Choice and chose at Power-To-Choose. First billing messed up by TNMP but First choice corrected it promptly. The real test of good customer support is when things go wrong. I was happy with First Choice response and ability to reach and talk to their customer support. Bill corrected, happy again.

First of all my electric bill has been about 15% less overall than my previous electric company's bill. Secondly, I was recently laid off from work and have had a lot of problems making ends meet. Just energy has actually cancelled late fees and given me all the extensions I needed during these hard times. Also their rewards for customer loyalty aren't half bad. I highly recommend them.

Cost chart was an eye-opener as green mountain energy occupied spots 2,3,4 regarding electricity costs. My bill is about 30% cheaper - NOW, since switching to GME!!! I was motivated when TXU Energy was going to "change" electric rates GIVING ONLY ONE MONTHS Notice. Switching to GME Has proven to be a WISE Decision.

My experience with your customer service department was not good by any means. First of all you can't understand anything they are saying. I am assuming this is outsourced to a foreign country. Secondly, they did absolutely nothing and said that a supervisor would call me back in about an hour. It was 3-1/2 hours later and the supervisor was even harder to understand. Although the need for customer service was long gone at that point, I am so sorry I switched to TriEagle because its going to be a long year and I think I did a 2-year term with one of my account. I will not recommend TriEagle due to this horrible experience.

Easy to sign up and use.

We switched from Reliant and have been Pleased.

We have been with you a few months now, when trying to Pay our bill we find that it takes many trys before getting on your website to do this. It is very frustrating and time taking to accomplish this.

We have been with you a few months now, when trying to Pay our bill we find that it takes many trys before getting on your website to do this. It is very frustrating and time taking to accomplish this.

I have been approached many many times by other vendors to change from first Choice Power. I have been with this company at least 40 years and I have not found any reason yet to change. Reliable, dependable service and customer service is always available. ( a human being)

Very good

So far so good. Painless signup and 1st bill was as expected.

I've been with TriEagle for many years. My present 36 month contract expires in June of 2020. I plan to renew at that time. I was originally attracted by the simplicity of the plan. A flat rate (mine is 8.6 cents) and a monthly base charge of $4.95. That is all there is to understand. Many of the other companies have many gimmicks to try and confuse you as they overcharge . There is no Santa and I wanted a contract that didn't read like a variable annuity from a third rate insurance company. I don't care about "free" weekends, free nights, free miles, free points, no charge if a Holiday falls on a Thursday during a full moon, etc. Those are designed for gullible people. Just give me a great rate and no HIDDEN charges. If that's what you are looking for I doubt you can find any better than TRIEAGLE. I've only had occasion to call them a couple of times in seven years but my questions or concerns were answered quickly and courteously. Keep up the good work and the simplicity of your plans TRIEAGLE.

We have been using 4change for a while now and are very pleased with rates that are offered. I highly recommend this company for your electricity!

Everything has been good except for really high light bill for the first month

I have very nice experience with the company, customer service is excellent and I recommended to my friends.

Weve been with 4change for almost 3 years and never had a problem with 4 change until last month. I was going to pay my payment late so I called the account manager and he told me that I could not pay it late that I jad to pay the full amount. Or my services will be disconnected. Okay, so I borrowed the money and paid it on the date of notice. Four days after I paid it I came home to no electricity. I called and the account manager toldme that it was disconnected because the late fee of 28.00 was not paid.
I was paid the 28.00 had my electric turned back on but wanted to speak to a supervisor. To let them know how I was not informed of a late fee when I paid my oringinal amount on the day of final notice or I would have paid it as well.
The account manager told me that the Supervisor was unable to speak to me at that time so I asked if one could return a phone call to me and she said yes...a week later I have yet to receive a phone call frome anyone from 4change. I was upset about my electricity being shut off but was more angry about not having 4change return my call. Just a bad situation all the way around. However, before this one incident 4change has been great to have. I will stay with them and hope that in the future they will take their customers complaints a little more serious.

First time using this company and it has been excellent. No issues, been responsive, easy online bill check as well as payment. So far so good

My bills have been low and it has been av wonderful thing considering Texas summers always hit your pocketbook

My last light company raped my bank account!!! 4change has made my bank account and me happy great customer service great prices

No complaints so far.

i like prices and work on my schedule to pay very good people somone i can really talk

Direct Energy Customer Service is awesome. I am not easy to deal with, but Chas took ownership of the problem and hung in with me until it was resolved. It was an AutoPay issue and he worked with me, even involved his supervisor to get everything taken care of. Seldom do I find Customer Service where "Service" is the key word!

Everything goes fairlT well, prices are just a little on the high side.

Switched to American Light & Power due to their good price for low usage account. Everything turned out OK since no much services were needed except for billing and payment on-line.

I have been with Direct Energy for 8 or 9 years now and, except for a few minor issues, have been pretty happy with their service. I use the live chat feature most of the time but, if I have to call customer service, I am usually not on hold too long at all and it doesn't take long to resolve whatever the problem is. The rates are a little higher than some lesser known providers but given the lesser known providers ratings, the higher rates are probably going to be worth it. In fact, my contract with Direct Energy expires this month and I had been shopping around for an electric provider with a lower rate but decided to go ahead and stay for that reason. All the providers offering lower rates had terrible ratings and customer reviews. I also found a few outrageous hidden costs and fine print nightmares among some of the lesser known providers. I would rather pay a few cents more and avoid having to battle with some other company's customer service department about a promise they made at signup they failed to deliver afterwards.

Easy Start, very affordable, and excellent customer service

Single mom, bad credit, but 4change worked with me to get my lights on and gave great rates. Thank you 4change energy!

I am very satisfied with my electric bill every month.

I have been Direct Energy customers for 3 years, when I decided to move to my new house I called them (30 days before moving) to transfer my service to my new location (75056) but the representative told me the service is not available on that area and they don't charge me for early termination. When I saw my statement they charged me $135 for early termination, I called again and the representative checked my new zip code and agreed to waive this fee. Finally today after checking my credit card statement I saw they charged me $135. Really frustrated with their customer service.

After reviewing so many providers I settled with Gexa based on the average price per kwh. It turns out Gexa was the only one I reviewed that did not include the additional fees into their average cost therefore causing my first bill to be $150 more than what I paid the previous month with my old provider. I called Gexa and they moved me to a new plan that fit my budget better but I still owed that large bill and had I known this at the start I would not have picked Gexa as my provider. Now I'm stuck for a year.

Pain free.

It has only been 2 months, but one thing they do that I really like is send a weekly email with your usage up to that point in the billing cycle and your expected electric bill. This allows me to reduce usage if needed and removes any "Bill Shock" when the monthly bill does post.

Shopped around and chose Texan for their low rates, but wasn't too sure of their customer support. Later I was contacted by Nikki that I had not paid my previous bill (keep forgetting to add it to my payment schedule). A courtesy call to bring account up to speed. Nikki was very courteous and helpful. I processed the payment and everything was OK.. Thanks Nikki.

My experience with the service provided by Texans Energy has been fine so far, no issues at all! Lately, I got myself confused with my billing dates and payments to the point I got overdue. When both Texans Energy and myself addressed the issue, I received a very good response and agreement for payment from a very nice lady, Niki Rose, who is Billing Specialist. She understood my situation and proposed a convenient solution for both parties. I am happy with Texans Energy.

Everything smooth and orderly

I made the switch from Green Mountain Energy to Hello Energy and it has been a great experience!! I use the pre paid option. It is so much cheaper and I am in control of what I pay. I am able to manage my usage and I get daily notifications. Each pay day, I add money to my account and I never have to worry about an upcoming due date, or late fees when I happen to pay past a due date.

I was looking for an electric provider that had clear and reasonable pricing and they fit the bill. I am happy so far.

Wonderful very understanding

We have had excellent service in all the years we have been with your company.

Its been a long time coming with electricity plans and out rages prices Constellation is the best over all in every way they let you know your usage weekly there rates are unbelievable just an outstanding company
Finally a good and honest company ....
Thank you so so much

Since my husband switched to Stream in 2005, we have been overwhelmingly pleased with the service and rates that we have. There are no hidden fees and the bills are really low in cost compared to the previous company! Thank you, Stream!

I had a personal account rep who took care of everything. Very knowledgeable. I was able to signup seamlessly and literally cut my bill in half.. Previous provider was Just energy. Was great till they jacked my rate up to .22 cents/kwh.
Now I have a great plan and with a fixed rate. No service issues to speak of.

The price is the best that I've had and the service has been flawless so far

Easy to apply and pay for

Low bills and good customer service

Today I called Champion Energy and to my surprise I was immediately connected to a live person who spoke English as their first language. I did not have to go through numerous pre-selected options, none of which ever address my concerns. I did not have to repeat my request numerous times because the representative had poor comprehension of the English language. It was so refreshing to have my questions answered in a matter of minutes.

It was simple, & complete. My last provider was always like calling an understaffed corporation. Here it was easy.

No problems having 4change established and the same for renewing service.

We really like the simple billing and I also like the usage reports, 8 months into the 36 month plan and we are very satisfied !

Great service and monthly feedback! Really like the data they show each week/month regarding usage.

I really like this company. Never had a bill over $200 and run my A/C on 68 all the time.

I have called TXU numerous times and always get stuck talking to someone who talks so fast and makes me feel stupid. I get frustrated and end up hanging up! This evening I called and spoke with Walter and he was phenomenal!! He was so patient and walked me through everything step by step! Thank you Walter for your kindness

Very easy to turn on and get started. I like that the electricity you are using is right in front of you on the web site. And paying your bill can not be any easier.

I was with Reliant paying 12.2 per kilo my plan was going to renew going up to 14.4 TriEagle gave me 9.2 per kilo for 2 years. They did all the paper work to switch, Great Service. My first bill went down 60.00 Dollars.

We qualify for their free energy program so nobody can beat the rate we get now. I am super happy!!

Fast service and easy to work with.

Tried to compare companies but so many hidden charges in the companies rates just went with my past experience with this company.

Great company for my electricity. Had no problems or hidden fee issues. However, I will not be renewing with them because their renewal rates are higher than "new customer" rates on the open market. For the life of me I do not understand why companies essentially want me to discontinue my service by upping the rates when I am a known quantity who always pays on time. I guess they don't care about loyalty.

No issues.

We had a power outage. It was easy to speak to an actual person who found there was an area outage and let us know when to expect the electricity back on.

Everything went smoothly transitioning to constellation. I dont about leaving them just yet as that will be coming up soon.

I have been pleased with the telling me how much electricity I am using and my bill

No hassle.

Easy to sign up. Clean, reliable energy at a fabulous price. Been using them for years and just signed up for 2 more!!

Sign up easy and glitch free, arranging CC Auto Pay a bit confusing, Billing format nice, waving of "late pay" charge a welcome perk. I'm a happy camper.

ok

I've used Griddy for a year. I've saved over $300 from the previous year when I had a contract. The contract that I had gave me a discount only if I used a certain amount of electricity, which I only did in the summer months or a cold month in the winter. With Griddy, it's easy to see how much electricity every minute of the day. Most of the time it's cheaper than the contract pricing. I would also recommend a Wi-Fi thermostat so you can control your usage even if you're away from home.

I have been with Infuse Energy for more than a year. I enrolled in autopay to avoid any extra fees. All good until my bank changed my card twice in a row within 2 weeks. Infuse energy charged $35 twice for declined transactions + $6 late fee and $10 disconnect notice fee. Autopay is for peace of mind but in this case, it is not. Instead of a notification for reminder, they charge extra for declined transactions. Not a good business practice

Good price. Never had an issue with billing. Had to call once to get help with my online account. Good service. I really don't care what day they take my payment and I appreciate the discount for auto-pay.

I really don't have a minimum problem with 4Change Energy during my last year contract. I will try to continue using them for long time.
I deep recommend this Company for anyone trying to pay less for the energy.

When I moved to S TX I had to decide on an electric company. I've used TXU for years, decades, actually. I chose Entrust, and have been pleased with my rates, but who knows? I'm in half the space, for about $10 less, so...??? I like that I get a weekly report of my usage.

I have contacted Entrust by phone and email to determine why my account is inactive. I received a final bill that included a early termination fee however I never requested my service switched to another provider. I have no idea who this new provider is and I am not getting any answers.

I started off over a year ago. Prices were good but not rate I saw online. Switching was simple and convenient. However, I am on Social security disability and explained at sign up I do NOT get paid until the 3rd day of each month. Customer service rep said No Problem. It would be set to pay on that day. $10.00 late fee if not paid on or before that date. 12/2020 I noted payment due 12/31/2020. Again for Jan/Feb/Mar/ Apr 2021. This was disappointing so I called to be told can waive late fee once per year. Not what I signed up for.