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I ended up as a Veteran Energy customer by default. I had signed on with Infinite Energy in October with a 10 month introductory rate plan. A few months later I was notified that Infinite had sold/moved its Texas accounts to Veterans Energy and existing contracts would be honored by VE. Once that took place I was welcomed as a new customer and I set up my online account. I use the website to check invoices and pay. Once a week I get a weekly usage report to help me manage my usage. On occasion I have received offers to purchase related energy products at discount prices, eg. smart thermostat. My contract is due to expire July 14 and a week ago I received an email offering me a new contract at a reasonable rate. After shopping around I decided to accept the dated offer. One issue that I did encounter was trying to look at other plans that VE was offering as a continuing customer. I could not find plans offered by logging into my account. If the plans are accessible there I could not find where they are hidden. The main VE website offers plans to new customers only. I am still interested in looking at an 18 or 24 month contract. I tried to call in today, Sunday June 6 only to learn that the office is closed today although the website indicated it was open from 6/5 on Saturday and Sunday.

I have been a 4Change Energy Customer since 2018. Their customer service is phenomenal and made the process of switching so seamless. I have looked around for other rates every year at renewal, but they always come out with the best price. I also love that every week, I get an estimated usage with a bill estimate, so I know what to expect when the bill comes. I highly recommend them to everyone.

I have never had any problems with this company. I have been with CPL for many years.

Goodto exelent

No surprises, good customer service, very competitive rates, no regrets.

everything ok.

I live in a 3bd 2ba apartment that is 1380 sq ft. Its over $300 almost every month. I dont know if its my AC but Ive tried keeping it at 76 and I about died. This IS Texas after all. I like their customer service but I get really sad that my energy bill is almost as much as my car payment at this point. I used to be with TERA and I never went over $100 in a 3bd 2ba apt