Compare the Best Electricity Suppliers in Rochester

From ordering to follow up, I have had only excellent experience with the customer service department. There were no delays in getting connected and no problem since.

Good

Love the texting aspect. Only negative was that it was after midnight before my power was connected. Several hours.

The experience was good from the start of ordering the service. They answered and explained all questions that I had for them. They were also able to get me connected with minimal money down. And that was a GREAT help for me, being I just moved to the area and funds were very limited. Thank you very much.

So stress free!! Low rates!! I dont have to worry about electricity, I know Im getting a quality product at low rates and my bill is automatic.. its so easy!

I've used this energy company for a 2 years and just renewed for another year. No complaints whatsoever, and would highly recommend this company to anyone looking for cheaper rates and good service.

I had trouble trying to log in, it never recognized my account number or my zip code. Today I called First Choice to fix my problem and in a matter of minutes I was able to log in. Thank you Dulce and everyone working in customer service

My positive review came by the way of a most AWESOME customer representive by the name of Ambrosio! He hit all points of service with me & was able to effectively answer all of my questions/concerns regarding my bill; plus he had a kind suggestion that helped me further my service with Acacia Energy!!! Big thank you to management that hired this man he went above and beyond... I appreciate you Mr. Ambrosio -

Sincerely, Chaplain H.

This is 2018. I've had Ambit electric service since 2011. In all these years, I've never had a billing problem. Like the other companies, Ambit is a billing company. Oncor is the actual provider but I call Ambit if I have a problem. Lightening struck at my house about 4:30 A.M.in Feb, 2018. Among other damage, my transformer was blown so all electricity was out. I called Ambit. Within hours they had Oncor out here and before nightfall, the transformer was replaced. Before signing up with Ambit, I had tried two other electric companies. I had billing issues with both with errors on my account. Since joining Ambit in 2011, I have not had one billing error. I have to be conservative, but my electric bills have been something to brag about. Thus I'm happy with Ambit Service.

Everything is just fine and very excellent. There is only one concern on the elimination of the Plenti Reward Points which I greatly missed it. I really enjoyed it using it.

They are awesome on any question r concerns

Our home is 1500 SF and it's only 2 years old. My husband and I set the thermostat at 72 in the summers and 68 in the winters. Our bills with Discount Power are the lowest in our subdivision and average about $55-$60/month. The one from this month was only $37. I'm not sure what the issue everyone is having, but our experience has been excellent with Discount Power. We enjoy our fixed rates and no additional surcharges like the other electric providers. Thank you, Discount Power!

I was confused about all the choices offered for electric companies as I am from Maryland & there aren't many choices there for providers. I went with Amigo on the advice of an acquaintance & was very pleased that it was so easy to sign up for service. I called their customer service line & was happy with the help I got.

customer service ,payment method

like all aspects of the experience so far so good

Every one so eager to help and knowledgeable

Completely satisfied !

They were very professional and friendly people. Best one of them all would be they were fast.

I think so much of 4change , I have signed up my son and a very close friend. I am proud to be part of 4 change.

Im glad I finally realized how to find a good company. Very satisfied.

The service was awesome

Needed help with my bill and cres from cs helped me out n was very kind

Still new to Constellation. So far everything has been good and no problems.

I have had 4Change for almost 2 years now. My bills average around $100 for a 1300 sq. foot house. I am very pleased.

I have had no issue with my Bill. I was being billed an additional 50 to 70 from AEP North (is what my bill says) for distribution charges. So the credit if 75$ of using over 1000 kilowatts cancelled it self out.

The bill is fair on price yall the best for us thank u

The Customer Service Chat Representative "Amanda" Was Very Helpful and Was Very thorough. Thank you Amanda.

I have never had a electricity company that is so affordable and being I am on disability I Thank You very much Entrust energy service

Just moved to Abilene from Austin where you dont get to choose your service (enjoyed that really). So we looked into the companies and read reviews. Chose Champion due to good reviews. Easy to request service and it was turned on as scheduled.

My experience with entrust has been ok so far , but I'm a new customer .
I changed electric co's because the prices for my last co. was way to high.
Prices with entrust co. are Still way to high . My wife and I are retired on S/S only and that isn't much , let me tell you.

It is a HUGE" straggle for us to pay these high electric prices.

Insurance , Medicine , and food prices are Major factors for Most of us elderly people .

Setting up a new service is extremely easy. All fields were clear to read and easy to understand. They had enough detail to keep me from having questions, and little enough detail to keep me from being lost. I highly recommend this company to any one who is a first timer in living on your own. This makes setting up electricity as easy as a level one on a video game.

Have had Entrust for yrs now and when we, started the moving process across down everything was handled easily with the help of customer service

All questions were answered in a very timely courteous manner

It was easy and a lot cheaper than TXU they charge a arm and leg man their expensive. This company is way cheaper and reliable

No comment

Just overall customer satisfactory

Hi as you may guess yes I am Mrs Drama Queen. I just became a customer today and power was scheduled for turn on today. I thought when i was approved with 0 deposit it was a good day that it was my lucky day. NOT! First off it was not from Reliant all that had happened , had happened. I had been living with my In-Laws for the past 7 months , 5 days , 4 hours , 57 mins. , and 15 seconds. Yeah that bad. Anyway a house my Mother In-Law owned all of a sudden became ours. My husband and I's. I had to go through drama to get the people living there out. Finally I had to get them evected. So out they went. I am not sure exactly when but they were gone by the time I went by yesterday checking to see if it was cleared so I could starting moving. Well people when you move into a new place dont forget to check everything including the utilities if they were on or off. As far as I knew they were on that pay as you go electric. I had told them a few days before to shut everything down that I wouldn't carry them , so yesterday I assumed all was off. Today I called around for Power and up tell Reliant none of the others made any sense. Seriously! When I was approved and told my Power would be on today. I was excited. My husband he has serious seizures. Especially in hot mugging weather , which was what it was like today. My husband has what they call Grandma Seizures which is the worse of it's kind. And almost all of the time when he has one he ends up in the hospital , at times as long as a month. Anyway after a hour went by I got on my tablet , found Reliant signed up waited about a hour then got on my tablet again , going to Reliant's web page and the lady who helped me ( think her name was Sandra ) was calm , polite , and very helpful. She assured me that the power would be turned on. So after logging off I waited for almost 3/4 hours. You ever have the feeling of pure panic run through-out your body? I did! I was scared out of my mind. My husband usually is the only one who can calm me down. Well he was Pail as a ghost. That's when I started calling again. What they on the other line didn't know , ( the Reliant Customer Service Person ) was I couldnt drive my husband to the hospital , and my tablet refuses to let 911 calls go through. I didn't tell them this , honestly I didn't think it would matter to them. Then my phone decided to have a mind of its own it kept shutting down , and always just when I was about done. It did this about 4/5 times , each time I had ( at least I thought I did) to start over. They , in total I believe was three no four operators , all started out with getting me calm and I would tell them what was going on , never failing right on cue that's when my tablet decided to venture on it's own. It shut off. Well this went on until the 5 time and then I think Juan C. Is his name. He stopped me before I got first sentence out , he said no problem that he'd would read the notes or what not and he'd be right back. Minutes later he was confirming the questions and concerns i had expressed to the other Operators. He said no problem got it. Guess what , yeap my Tablet went blank
I wanted to scream , but instead I cried. That's when it happen !Bam! Power! The Power came on. Well my husband is good. He took a cold shower and rested. As the night winds down I remembered what JuanC had said right before being disconnected, he said no problem I got it. And I'll be dam he did just that. Now I on the other hand , Yes I am doing fine but after spending 4 hours on and off the phone , not knowing what I'd do if my husband had one of those moments , I am now off to the liquor store I think it's a good night for me and Mr. Patron to get to know each other. Thanks Reliant for being what all the other electric companies swear up and down to be , but aren't. That's honest , caring , helpful in times of need , a friend.
Well all at Reliant
( Especially the ones that had come to my rescue )
Stay safe , and Healthy
And Please..........
" Be Safe "
" Be Happy "
" Have Fun "
" Peace Out "
Sign: A Very Happy Customer
Lisa C.

This is by far the best electric company I have used.