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APNA Energy, founded in 2006, is a Texas base retail electricity provider. APNA serves both residential and commercial customers in the state of Texas.

Our Grading of APNA Energy

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APNA Energy Plan Summary

APNA Energy does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Iberdrola Texas and Constellation instead.

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Customer Reviews of APNA Energy

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Most Recent APNA Energy Reviews  


Customer Service with a personal touch.
I can't say enough about APNA's customer service. Sandra is an outstanding customer service supervisor who was extremely helpful in my situation. I will and have recommended this company to others already. When problems arise is when you see what type of customer service a company really has, and APNA has proven to me they are very customer oriented. They take a personal interest in trying to understand and resolve your issue. So glad I switched. Kim Sonnier from Santa Fe

Electricity for my home
So far so very good with my service with APNA. I've had APNA for a year now and have never had any issues. Rates much lower than Reliant and other power companies. They offer good package deals to fit your budget. High recommend APNA for your power needs. Sylvia from Houston

So far, so good
I accepted their offer for 6 months at 7.9 per kWh. The transition was smooth, their website is functional. No problems so far. Auto bill payment is not yet established, so I have to pay manually each month. Paul from Sugar Land


4-5 Star Reviews: 13 (43%)



Customer Service with a personal touch.

I can't say enough about APNA's customer service. Sandra is an outstanding customer service supervisor who was extremely helpful in my situation. I will and have recommended this company to others already. When problems arise is when you see what type of customer service a company really has, and APNA has proven to me they are very customer oriented. They take a personal interest in trying to understand and resolve your issue. So glad I switched.

Kim Sonnier from Texas
July 31st, 2013

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 2 (7%)



They sell my account ... I have to pay extra?!?!?!

Apna was purchased by another energy company. They stopped my contract 2 days into new billing cycle and it will transfer to new energy provider, one I didn't sign a contract with. I have to assusme the details are the same - same 15$ base charge. So I am billed a 15$ base charge in the bill with only 2 days and I assume I potentially can get another 15$ base charge by the new energy provider that bought out APNA.
How does that make sense!? Why should I have to pay extra because they transferred my account?

Blunt from Texas
April 14th, 2014

Billing & Account Management
Customer Service
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2-3 Star Reviews: 3 (10%)



They sell my account ... I have to pay extra?!?!?!

Apna was purchased by another energy company. They stopped my contract 2 days into new billing cycle and it will transfer to new energy provider, one I didn't sign a contract with. I have to assusme the details are the same - same 15$ base charge. So I am billed a 15$ base charge in the bill with only 2 days and I assume I potentially can get another 15$ base charge by the new energy provider that bought out APNA.
How does that make sense!? Why should I have to pay extra because they transferred my account?

Blunt from Texas
April 14th, 2014

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 8 (27%)



poor set up on web site

They try to stick you for a deposit - AFTER you give them permission to transfer your service - even when you've had good credit service elsewhere for years. Then you sit on hold on the phone until you get tired of waiting trying to reject their service ... not good.

Debra Dean from Texas
February 26th, 2014

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APNA Energy News  


Texas Electricity Provider Map
Last week's purchase of First Choice Power by Direct Energy was yet another major acquisition of a Retail Electricity Provider by a major energy conglomerate. There's been around half a dozen of these deals in the past year, and in my opinion, things have gotten a bit muddled and confusing. So I wan...

Market Rates: Abilene Electricity & AEP North 5/26
Good afternoon, everyone. Our shopping guide entry today for Texas Electricity focuses on the North Texas region, which is serviced by the AEP North TDSP. This includes the prices for Abilene electricity and San Angelo electricity. Compared to Houston and Dallas, the electricity rates in this regio...

Market Rates: Houston Electricity & Centerpoint 5/24
Good morning, everyone. Here is today's shopping guide entry for Texas electricity, covering the Centerpoint TDSP. This includes electricity in Houston and the surrounding areas. The rates for Houston electricity are a little bit more expensive than Dallas electricity, but they're still much cheaper...

APNA Energy FAQs  


Where can I order APNA Energy electricity?


APNA Energy does not have any electricity plans

Where can I order APNA Energy natural gas?


APNA Energy does not have any natural gas plans

What do customers think about APNA Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average APNA Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended APNA Energy Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
Earn Big Bill Credits
12 months
8.9¢ / kwh
at 1,000 kWh per bill
$109 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
  • No Minimum Usage Charge!
  • Great Rates for Any Size Home!
  • Bill Credits at 1k and 2k usage!
  • Up & Coming Provider
    12 months
    6.3¢ / kwh
    at 1,000 kWh per bill
    $116 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • 100% Solar Energy
  • 12 Month Fixed Rate
  • Popular New Provider
  • 3 Year Price Stability
    36 months
    11.6¢ / kwh
    at 1,000 kWh per bill
    $116 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • Fixed Energy Price
  • No hidden fees or base charges
  • 100% Texas Wind
  • 100% Clean Energy
    24 months
    11.7¢ / kwh
    at 1,000 kWh per bill
    $117 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • New Provider in Texas
  • No hidden fees or base charges
  • 100% Clean Energy
  • All APNA Energy Plans