Simple Power Resources
Simple Power was a retail electricity provider that operated in Texas selling residential and commercial electricity to consumers. They were purchased in 2011 by Cirro Energy, a subsidiary of Dominion Power.
Dominion is one of the nation's largest producers and transporters of energy. Dominion is also the regulated utility provider in Virginia and North Carolina.
Our Grading of Simple Power
Customer Reviews of Simple Power
Most Recent Simple Power Reviews
absolutly no probs signing up or monthly payment plan. my plan runs out in april and im price shopping. i let them know i really like my experience with them but may be moving to a lower rate. they immediatly emailed back and offered a lower rate wanting to keep my business. 26 years with tu elec and they wouldnt budge on their substanially higher rate. kudos to simple power for trying to keep their customers even if theyve only been with them for 1 year. — BT from Waxahachie
I've had Simple Power for two years now and have had a great experience with them--both the prices and the customer service. The website could use a little more work, which is why I gave them the 3 stars, but their customer service on the phone is good. Much better than previous provider experiences. — Allen O. from Dallas
FIXED RATE OF 11.3 PER KWH FOR 12 MOS. NO ADDITIONAL CHARGES OF ANY KIND. BEST I'VE SEEN — BOB from ROCKWALL
4-5 Star Reviews: 3 (23%)
absolutly no probs signing up or monthly payment plan. my plan runs out in april and im price shopping. i let them know i really like my experience with them but may be moving to a lower rate. they immediatly emailed back and offered a lower rate wanting to keep my business. 26 years with tu elec and they wouldnt budge on their substanially higher rate. kudos to simple power for trying to keep their customers even if theyve only been with them for 1 year.
3-4 Star Reviews: 4 (31%)
I moved in Texas a year ago.
Simple power quote a very nice rate for the first time.
after a year now, the rate is increased from ~10c/kwH to ~12C/Kwh because I use less than average 500kw per month.
They only offer first introductory rate for new customer...
2-3 Star Reviews: 1 (8%)
They did a great job when I was signing up, but once I was a customer, they have been rude, even to the point of hanging up on me.
They ask for your email and phone number, but don't use it to notify you about your account. Instead, they use the postal service, which is much slower.
They have refused when I have asked to speak to a supervisor.
Very poor customer service! Good thing I only signed up for 6 months. You can be sure I will be switching as soon as the contract is up.
1-2 Star Reviews: 4 (31%)
I am displeased at the departure of Simple
Power, however it
happened, from the marketplace. It appears it's
now been absorbed by Cirro Energy and after
speaking to their customer service and
comparing plans, it's not in the best interest
of Simple Power customers to accept this
default switch. It will pay for you to do a
little research for a better provider, although
no company out there in the Oncor service area
could touch Simple Power for the value they
offered of "simplicity".
Simple Power News
Texas Electricity Ratings has updated their Texas electricity provider rankings heading into the hottest portion of the Texas summer shopping season. The goal is to ensure that shoppers have the most up to date information at their disposal while shopping for electricity providers. In preparation...
After falling to Green Mountain Energy last year in the annual J.D. Power & Associates award for customer satisfaction, Champion Energy has regained the top spot in the coveted customer survey. Congratulations Champion Energy Services! This marks Champion Energy's 5th finish at the top of the su...
Green Mountain Energy has nabbed the top score in the J.D. Power & Associates annual customer satisfaction survey for Texas electricity! Congratulations Green Mountain! This is the first time in 4 years a company has beat out Champion Energy Services for the top spot in the survey. Additional...
Simple Power FAQs
Where can I order Simple Power electricity?
Simple Power does not have any electricity plans
Where can I order Simple Power natural gas?
Simple Power does not have any natural gas plans
What do customers think about Simple Power?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Simple Power customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!