Y.E.P. logo

YEP is one of the two additional brands that Texpo Energy uses to sell retail electricity in the state of Texas, along with Southwest Power & Light. YEP sells electricity in the deregulated areas of Texas to both residential and commercial customers.


Our Grading of Y.E.P.

Rating Overall

show/hide details


How Ratings Work

Y.E.P. Plan Summary

Y.E.P. does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Constellation and Cirro Energy instead.

View Y.E.P. Plans

Customer Reviews of Y.E.P.

Reviews Overall

show/hide details


Read Reviews

Most Recent Y.E.P. Reviews  


Texas Based Company with Great Customer Service!!!
As more and more companies come into the Texas market, it is nice to know that YEP is based in Houston and they do not charge you for calling customer service, as many other providers do. I have been with YEP for years and renewing is my easiest task each year. Charles from Houston

Very good
I've had YEP for about four years. Except for the fact that they terminated their 1/2 cent discount for credit card paying, they've been very good. Good rates, too. George Cortes from Bedford

Good Company
Reading through all the reviews on different companies, you find a lot of negative, so I felt some positive was in order here. I have been with YEP for 4 Years, and I'm on my 2nd renewal. They have good rates (always competitive), acceptable customer service, no fee surprises, and they don't require constant bill monitoring if you use eBill. I talk to them every 2 tears and I'm set. No problems here. KH from Shady Shores


4-5 Star Reviews: 17 (23%)



Texas Based Company with Great Customer Service!!!

As more and more companies come into the Texas market, it is nice to know that YEP is based in Houston and they do not charge you for calling customer service, as many other providers do. I have been with YEP for years and renewing is my easiest task each year.

Charles from Texas
June 30th, 2016

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 8 (11%)



No major issues for 12 months

We've had YEP for about a year as they had the cheapest fixed rate contracts, for our area for our kwh, many do not realize that most companies charge MORE per KWH if you use less than 1000 per month, we average at 500, we're only switching because our contract ends in Oct and I've discovered most the major companies start offering lower rates in the fall...

Stephanie from Texas
October 8th, 2013

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 7 (9%)



Stuff they don't make clear up front

Yes, auto-pay is an option, but if you don't choose it, you get charged a percentage of the bill. Since I HATE auto-pay, I decided to change companies. Lo and behold, a $9.95 undescribed charge on the last billing. Decided to forget about it and be glad we're gone!

ELD from Texas
April 22nd, 2016

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 26 (35%)



Horrible Experience

Had a horrible experience right after signing up for electricity through YEP. 1 week after signing up, we came home to no electricity due to erroneous move out order. Out of power the entire weekend. Mistakes happen, but the customer service was horrible when I called the next week and argued with me that I owed connection fee still due to they tried to contact us to confirm details on our fraudulent appearing account prior to shutting off energy, but it was a non-working number and then that we just didnt pick up. This is not true. So frustrated. Very unreasonable people at this company.

Alyssa from Houston, Texas
January 15th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

Y.E.P. News  


No applicable blogs have been written


Y.E.P. FAQs  


Where can I order Y.E.P. electricity?


Y.E.P. does not have any electricity plans

Where can I order Y.E.P. natural gas?


Y.E.P. does not have any natural gas plans

What do customers think about Y.E.P.?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Y.E.P. customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Y.E.P. Plans  


All Y.E.P. Plans