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YEP is one of the two additional brands that Texpo Energy uses to sell retail electricity in the state of Texas, along with Southwest Power & Light. YEP sells electricity in the deregulated areas of Texas to both residential and commercial customers.


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Y.E.P. does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Chariot Energy and Pulse Power instead.

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Customer Reviews of Y.E.P.

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Most Recent Y.E.P. Reviews  


Much better than listed.
I have been with YEP for more than 8 8 years. Rates are much better my former company Reliant. My highest bill was less than 60% of my previous company's highest bill. Renewals are a snap. Never had any complaint. No surprise fees. I've been recommending YEP to friends and family. Surprised to read about the negative experience of some posters. Mine has been positive all the way. I use direct pay through my CC. BIL from Houston TX

Texas Based Company with Great Customer Service!!!
As more and more companies come into the Texas market, it is nice to know that YEP is based in Houston and they do not charge you for calling customer service, as many other providers do. I have been with YEP for years and renewing is my easiest task each year. Charles from Houston

Very good
I've had YEP for about four years. Except for the fact that they terminated their 1/2 cent discount for credit card paying, they've been very good. Good rates, too. George Cortes from Bedford


4-5 Star Reviews: 18 (23%)



Much better than listed.

I have been with YEP for more than 8 8 years. Rates are much better my former company Reliant. My highest bill was less than 60% of my previous company's highest bill. Renewals are a snap. Never had any complaint. No surprise fees. I've been recommending YEP to friends and family. Surprised to read about the negative experience of some posters. Mine has been positive all the way. I use direct pay through my CC.

BIL from Houston, Texas
July 2nd, 2020

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3-4 Star Reviews: 8 (10%)



No major issues for 12 months

We've had YEP for about a year as they had the cheapest fixed rate contracts, for our area for our kwh, many do not realize that most companies charge MORE per KWH if you use less than 1000 per month, we average at 500, we're only switching because our contract ends in Oct and I've discovered most the major companies start offering lower rates in the fall...

Stephanie from Texas
October 8th, 2013

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2-3 Star Reviews: 7 (9%)



Stuff they don't make clear up front

Yes, auto-pay is an option, but if you don't choose it, you get charged a percentage of the bill. Since I HATE auto-pay, I decided to change companies. Lo and behold, a $9.95 undescribed charge on the last billing. Decided to forget about it and be glad we're gone!

ELD from Texas
April 22nd, 2016

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1-2 Star Reviews: 27 (35%)



They may be good upfront, but buyer beware!

I've used YEP Energy for years. Their rates started out a competitive prices. You just can't allow your contract to expire. They DOUBLE if not TRIPLE the cost per KW if no contract signed even for lecacy customers. To receive a bill for approx. $665 for ONE month, 2 person, 2500 sq ft. household is INSANE! Yes they did call to remind me of the expiring contract but I was in hospital and not paying attention to messages. But you would think as a long-time customer they would have worked with me. I paid it and paid it timely via auto-pay BUT you bet I have cancelled their service and will NEVER return hopefully. I'm glad I have a choice in electric providers. This was an assault! Don't put yourself in the position I was in.

Rated Customer Service low because when you call (which rarely did), their reps are all monotone, not cheerful, you feel like you're a bother to them. Resist paying this kind of money for this type of service, no. Note it wasn't the nice person I last spoke to when I got this bill which I just knew had to be a mistake. If it were here on the phone in prior years when called, they would have rec'd a 5.

YEP you should have a much lower Temporary rate for customers who are legacy but contract expires and they haven't yet reached out. Could be legit reasons WHY. Your loss and apparently I lost for a month but lesson learned. I sent at least a dozen referrals to you. Contacted ALL of them and shared this experience. Trust you will lose more with this type of unwarranted treatment of your good customers.

Linda B from Dallas, Texas
July 29th, 2020

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Y.E.P. FAQs  


Where can I order Y.E.P. electricity?


Y.E.P. does not have any electricity plans

Where can I order Y.E.P. natural gas?


Y.E.P. does not have any natural gas plans

What do customers think about Y.E.P.?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Y.E.P. customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

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