Now Power Customer Reviews

We've been collecting customer reviews for Now Power so you can get the inside scoop on what it's like to be a customer.

Ratings by Star

cheapest Now Power Electricity rates and plans in Texas

Now Power Customer Ratings:

Average of Now Power Customer Reviews submitted through Texas Electricity Ratings.

Score Details:

Company Stars Rating Reviews
Now Power
3.2/5 29

Now Power Reviews:

29 total reviews for Now Power.

Star Rating Ratings and Link
8 5 star reviews
6 4 star reviews
2 3 star reviews
2 2 star reviews
11 1 star reviews

Energy Plans from Now Power competitors

Unlike Now Power, these providers currently hold a Gold, Silver or Bronze ranking by Texas Electricity Ratings

Houston Plans from Top Rated Providers

Company Term Rate
Chariot Energy 36/months 12.2¢/kWh
4Change Energy 24/months 12.4¢/kWh
Gexa Energy 12/months 12.4¢/kWh
Constellation 12/months 12.9¢/kWh
Reliant 24/months 13.9¢/kWh
Rates as of Dec 09, 2023 at 12:37 PM

Dallas Plans from Top Rated Providers

Company Term Rate
Chariot Energy 36/months 11.5¢/kWh
4Change Energy 24/months 12.3¢/kWh
Gexa Energy 12/months 12.3¢/kWh
Constellation 12/months 12.9¢/kWh
Reliant 24/months 13.5¢/kWh
Rates as of Dec 09, 2023 at 12:37 PM

View All Electric Rates

Reviews

5 Star Reviews

has 8 five star eviews.

CUSTOMER SERVICE

Joseph the account manager was AWESOME. WENT OUT THE EXTRA MILE ON MY ACCOUNT. JOSEPH IS AN ASSET TO THE COMPANY. HE HELPED ME TO GET MY PAYMENT BACK ON MY ACCOUNT BECAUSE IT WAS PUT ON THE WRONG ACCOUNT. HE FIXED IT!!! I AM SO HAPPY. GAVE ME ASSURANCE NO WORRIES AND HE CALLED ME BACK . PLEASE GIVE HIM A INCENCENTIVE OF SOME SORT.

Lorraine Harding from Dallas, TX on July 19th, 2021

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Brendell hamilton

Great service

Brendell Hamilton from Houston, TX on March 28th, 2018

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Satified

Great customer service

Brendell Hamilton from Houston, TX on March 26th, 2018

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Perfect

People who care about their customers.

Stephanie from Houston, TX on February 18th, 2018

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Amy Hunnicutt's Review

I've had several prepaid services with my electricity. It seems with the other companies, they had no genuine care and concern.
With Now Power, they have gone above and beyond the call of duty. They didn't just shut off my electricity at 1st sign of nonpayment.
They called, texted, and offered a solution (help). I would refer them on their excellent customer service alone.
Thank you Now Power

Amy Hunnicutt from Dallas, TX on February 14th, 2018

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Happy

Amazing customer service! Everyone is always very polite and patient. I love nowpower and i 100% recommend the company to everyone

Alina Flores from Houston, TX on February 5th, 2018

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Now power

It's been nice so far and they are helpful

Daysha Donahue from Webster, TX on February 3rd, 2018

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Now power

Very convenient and affordable

Sandy Butler from Killeen, TX on December 4th, 2017

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Reviews

4 Star Reviews

has 1 four star eviews.

New experience

I loved it when in was getting daily updates on usage
For some reason that stopped

Darrin from Dallas, TX on January 17th, 2018

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Reviews

3 Star Reviews

has 2 three star eviews.

Covid 19

I've been with Now Power for over a year maybe two I've never had issues until they turned off my electricity when their is a ban on turning off any utilities and they turned mine off. It doesn't matter if their is a utility relief program it doesn't change the fact that their is a ban, but obviously they don't care.

Shaun Gaudet from Mineral Wells, TX on April 3rd, 2020

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Its good

Dont have any problems

David from Killeen, TX on September 9th, 2017

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Reviews

2 Star Reviews

has 0 two star eviews.

Reviews

1 Star Reviews

has 6 one star eviews.

Runaround Amateur Service

Have prepaid service thru these jabronis. Power been out all day. Have $50 credit and they blamed centerpoint. Centerpoint came out (awesome guys) and dispatch told them its a billing issue. nowpower has failed miserably to address this problem.

Justin from Sugar Land, TX on March 21st, 2022

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Charge Higher Rate than quoted

Now Power charged me a higher rate than my Electricity Facts Label. They charged me a rate for an area that I don't reside in which was higher than my quoted rates. Customer Service ignored my concerns and never changed the account to the correct rate. Also, they never honored the 30-day introductory rate they advertised; They SCAM customers.

Sonya from Desoto, TX on October 6th, 2017

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HORRIBLE CUSTOMER SERVICE

I have not been able to get through to customer service since they took my money for the the initial payment.

713Aki from Houston, TX on December 28th, 2022

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They are cheating

I was cheated to give me a very good price, eg. 11.2 cent/Kwh, terminate anytime,
be careful! they play lots of tricks. I terminated the service a few days later, it is very difficult to get your money back!
That's why they require you to deposit money in their account first, then you could use their electricity!

Be Cheated! from Houston, TX on May 19th, 2022

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