Compare Waco TX Electricity Rates

“ Hi Shay! Thanks for the compliments. We're so glad to have you as a customer. If you ever have any questions, please feel free to give us a call! ”

“ Thanks for your review! It's great to learn that you've had such pleasant experiences with our customer care team! ”

“ Thanks so much for giving us a try Jamie. Hopefully you'll stick around more than 6 months ;) ”

“ Mr. Staten- I'm sorry that there were elements of the service that were confusing or unclear. We do send out text message notifications with estimated paid through dates to give you a rough idea of the amount of days that you have left on your service but this is an estimate. This potentially could change daily. For instance lets is there is a customer with $100 on his account. The customer has been using an average of $5 in power so our system sends a text notification stating that there are 20 days of service. The let's say that a weather event like a severe cold front came through and due to the heater running constantly the usage jumped up to $10 per day over the next 3 days. Our system will recognize this and based on the increased usage , will adjust the paid through date. This is for your protection but it is also important to remember that the paid through date is not guaranteed. It is our best guess on a particular day. The pre-paid electricity process is very much like putting gas in your car. If you are like me and drive 50 miles to work everyday its pretty easy to guess how long that tank of gas will last but if extra trips are added the gas will not last the same length of time. I see that you are currently still our customer so feel free to contact me directly if you have any questions regarding your usage or billing- Ray Honeycutt- Regulatory Compliance Officer- ray.honeycutt@paylesspower.com ”